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Del Toyota - Service Center

Thorndale, PA

4.4
1,591 Reviews

1,591 Reviews of Del Toyota - Service Center

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September 03, 2019

Excellent professional service by friendly staff! Del performed my tire replacement under hazard insurance on very short notice! Office staff was efficient and friendly, mechanical staff were professi More

by Jeff Laughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in Service
Sep 05, 2019 -

Del Toyota responded

Jeff, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 02, 2019

My visit to Del Toyota I always have a great experience at Del Toyota. Everyone there is courteous, knowledgeable and extremely friendly. My car is always serviced promptly More

by GaryK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 05, 2019 -

Del Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 01, 2019

fast and flexible service to my schedule Excellent service !! fast and flexible service to my schedule. They provided me with a list of what my car needs as well as the prices. More

by SILCUBOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 01, 2019 -

Del Toyota responded

Thanks for your outstanding review! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 01, 2019

Wonderful service I was in the store about 35 for my first oil change. Loved the sevice. Very friendly people. Worked with my sked. Love Toyota. Would come back again. More

by WAGNER.SAM377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 05, 2019 -

Del Toyota responded

Sam, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 30, 2019

95000 mile service Pat Solomon has made every trip to Dell Toyota a wonderful experience. I have and will continue to recommend this service department because of her ex More

by GARVERKEITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Aug 31, 2019 -

Del Toyota responded

Thank you so much for your review! Happy customers are our goal and our mission at Del Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 30, 2019

First service Thank you everybody for helping with my first service! My new car is beautiful. I had a little problem with my gas door sticking and it works perfec More

by MATHDJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Aug 31, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 29, 2019

Great service Jack Fitzpatrick is always courteous and communicates what’s going on with my car. He makes sure I’m comfortable and have as minimal a wait time as p More

by KUCEWICZJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
Aug 29, 2019 -

Del Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 28, 2019

Loyal customer I have been a loyal customer for over 12 years. I have always been treated with honesty and respect I recommend Del Toyota for it's excellent service More

by LYN.GILBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Aug 28, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2019

Disappointed My car has a large scratch in the tailgate and it was not able to be buffed out. We haven't heard anything since! Also it was to have an oil CHANGE. More

by Dell'srav4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian Sirbu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 23, 2019

Always accommodating I had a tire leak and just popped in. They took me right away, checked to see if there was insurance on the tire (there was) and I was out the door in More

by RDP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Dubrow
Aug 25, 2019 -

Del Toyota responded

Thank you for leaving us this feedback. I am very happy we were able to accommodate your vehicle! Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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