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Del Toyota - Service Center

Thorndale, PA

4.4
1,592 Reviews

1,592 Reviews of Del Toyota - Service Center

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November 06, 2019

State inspection Service was promptly scheduled with a very short wait. Dell was very accommodating when I wanted to bring my second vehicle in earlier than the schedu More

by JASEXTON45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 06, 2019 -

Del Toyota responded

Thank you so much for your review! Happy customers are our goal and our mission at Del Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

The best dealership in town This is the only place you should take your Toyota to for service. They are the best because they are knowledgeable and know what they’re doing. More

by FITZGERALD.MAUREEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Nov 05, 2019 -

Del Toyota responded

We appreciate your input, Maureen. We're glad to hear that you are consistently impressed with the service we offer here at Del Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Fantastic Pat was fantastic. I always go go to her and I always receive the best service. I'd recommend her and Del Toyota to anyone. More

by Chg7033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Nov 05, 2019 -

Del Toyota responded

Hello and thank you for your kind words! Pat is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Service/Sales feedback I was happy with Service Department. Jack Fitzpatrick was helpful and responsive. He explained all to me and answered all my questions. I bought addit More

by VIOLETTAMOORE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick , Derek Thrailkill
Nov 06, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Very easy Serviced my car and all employees were nice and wanted to help and we’re there to answer all my questions I will definitely return the service was gr More

by DOMENIC_SAIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 06, 2019 -

Del Toyota responded

Domenic, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Rear Brakes Replacement Completed on time Price confirmed in advance of work Called me to inquire about additional work needed. Called to tell me work had completed and I More

by JBYRNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 06, 2019 -

Del Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 01, 2019

Oil change on Saturday morning goes quickly! Having to bring your car in on a Saturday usually means a long wait.....but they told me a hour and almost to the minute it was a hour!! Everyone was More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 02, 2019 -

Del Toyota responded

Sue, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 31, 2019

The service was great I haven't had no problem with u guys.The service is great and the employs are good people. Keep on doing your best work. More

by Ang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Jared "The Champ" Bell, Mike Naegele
Nov 01, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2019

Excellent service! Pricing is good, quality workmanship, dependable, professional and courteous. I have purchased at least 10 Toyota’s, most from your dealership and I a More

by Domenic Carnuccio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Buery Assistant Mgr, Service Dept, Abbie Hamid
Oct 30, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2019

Great service, great people Domenic, Pat, and the rest of the crew always take great care of me. They work around my schedule and always have my car done on time. This is importa More

by Steve Wolff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat, Service Writer, and Domenic, Service Mgr
Oct 31, 2019 -

Del Toyota responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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