Del Toyota - Service Center

Great people. Great service. Great people great service . My car is running better then ever. Everyone is professional and easy to work with. Great wait area. Easy to get to Great people great service . My car is running better then ever. Everyone is professional and easy to work with. Great wait area. Easy to get to More

Ok service After bringing your car multiple times for the initial issue, it will eventually get fixed after at least the 5th time taking it. Just dont get Pat as After bringing your car multiple times for the initial issue, it will eventually get fixed after at least the 5th time taking it. Just dont get Pat as your representative because she is rude and does not have any customer service skills. One day I was there, I over heard her ignorant conversation about a customer another rep and Pat called a customer the "B" word. I report thus and nothing was done. I cannot stand to be assigned to Pat she needs to be retrained on customer service. Also it would be nice to have my car fixed the 1st time. Also it would be nice to have actually done the work and not list it on my receipt. More

4Runner Repair Jack was very helpful. If I have anything that could have been better, would be that Jack or someone in the service department could have offered me s Jack was very helpful. If I have anything that could have been better, would be that Jack or someone in the service department could have offered me some savings proactively. I almost walked away from doing anything at all with Del Toyota. More

Almost good enough I recently bought four new tires at Del and after the experience which did not go real well I wrote a report that was not very favorable. Unfortunate I recently bought four new tires at Del and after the experience which did not go real well I wrote a report that was not very favorable. Unfortunately within 2000 miles of additional travel I had an unfortunate blowout caused by a piece of metal sticking out from the sewer in West Chester. Del replaced the tire at not cost to me for which I am greatly. However within 24 hours the tire pressure light came on and I was able fix the problem with my own Air compressor. It was not the replacement tire . Again within another two days another tire pressure light came on for a different tire. Obviously the reason for the tire pressure light coming on what is the recent cold weather. I feel this inconvenience could have been foreseen and handled at the time the tire was replaced by adding air to all four tires. Sorry to be a downer but when one comes to the dearlership one knows he is paying a higher price so one expects perfection. Richard Zellers More

Professional and proficient I rated this interaction withDel Toyota to be high quality and I do plan to continue. The people doing the work have always treated me respectfully. T I rated this interaction withDel Toyota to be high quality and I do plan to continue. The people doing the work have always treated me respectfully. Thank you. More

State inspection Fast friendly service. Comfortable waiting room. What more can I say. Very happy with every one in the service area ac nd cashiers. Will be back. Fast friendly service. Comfortable waiting room. What more can I say. Very happy with every one in the service area ac nd cashiers. Will be back. More

30 000 mile check up Everything went very fast. Well done. Didn't know what to expect since it's the first time ther e since I just moved into the area. Everything went very fast. Well done. Didn't know what to expect since it's the first time ther e since I just moved into the area. More

Service I’ve planned my service around Jerry’s availability for years, because he’s thorough, informative, trustworthy and can always accommodate my schedule. I’ve planned my service around Jerry’s availability for years, because he’s thorough, informative, trustworthy and can always accommodate my schedule. He’s very kind, patient and his attitude is great! More

Radio replacement Did a fine job in replacing my defective radio in my taco. Didn't disturb anything and there isn't any new rattles. So far the new radio is working fi Did a fine job in replacing my defective radio in my taco. Didn't disturb anything and there isn't any new rattles. So far the new radio is working fine. More

Fast service but very expensive Your staff was courteous and professional and very prompt. I only waited 20 minutes so that was satisfactory to me. However, $338.00 for a remote cont Your staff was courteous and professional and very prompt. I only waited 20 minutes so that was satisfactory to me. However, $338.00 for a remote control key is an example of gouging to me. I know I can’t produce one myself, but xxxx that’s expensive. More