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Del Toyota - Service Center

Thorndale, PA

4.4
1,595 Reviews

1,595 Reviews of Del Toyota - Service Center

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January 02, 2020

Great Customer service Pat called when all the information that was needed was missing and was able to fix the issue quickly and efficiently. I would recommend her to others More

by JENNB0205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Jan 02, 2020 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

Pleasant experience Strongly easy to make a service appointment. The wait was comfortable as I was provided with coffee, water, television, free wifi and comfy seating ar More

by TARA22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Naegele
Jan 02, 2020 -

Del Toyota responded

Tara, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

They treat you family! Every time I come by Del Toyota I am always treated with outstanding service and attention and never leave with a A doubt in my mind that my vehicle h More

by DHORNE113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonette Colbert, Mike Naegele
Jan 02, 2020 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

It’s all about Pat! Pat Solomon is the best service rep I’ve ever encountered! So helpful, knowledgeable, responsive, reliable, personable — she alone is enough reason fo More

by Ed V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Jan 02, 2020 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 02, 2020

Scheduling appointments I always deal with Jerry Dyson in your service department and he is very accommodating getting me in and out in a very timely manner. In 30 years I h More

by Rbud251
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Jan 02, 2020 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 31, 2019

Amazing service I was in and out in no time at all. Pat is an amazing service advisor and would recommend her and Del toyota to anyone! More

by SCOTT.COLEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Jan 02, 2020 -

Del Toyota responded

Hello Scott and thank you for your kind words! Pat is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 30, 2019

The people that work Del Toyota Wonderful Wonderful My experiences Have been and the people that work There has been great From the service and buying a brand new car I will keep coming back More

by CANDYRMM80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in service
Dec 31, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 26, 2019

Excellent service Great service department. Appointment easy to schedule. Day of appointment service department had me in and out quickly. Everyone was helpful and More

by Jerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in service
Dec 27, 2019 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 26, 2019

The Best Service Team Jerry Dyson & Mark Beury at the service counter make it easy & convenient to make an appointment to have my Camry serviced, & they are very thorough i More

by JMARTIN007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson & Mark Beury
Dec 27, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 23, 2019

Excellent service The service I receive from the folks at Del Toyota is second to none! I always appreciate how thorough and efficiently they work to get you in and out More

by Nanette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Dec 23, 2019 -

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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