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Del Toyota - Service Center

Thorndale, PA

4.4
1,595 Reviews

1,595 Reviews of Del Toyota - Service Center

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January 26, 2020

I appreciate you support in safe driving with preemptive I appreciate you support in safe driving with preemptive Soto car response such as precollision btaking, animal detection and more. Please help get More

by TREEBASICS
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dubrow, Al Demsky, Abbie Hamid, Mike Naegele
Jan 27, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 23, 2020

Service was great , no take longer time to wait and my truck was good with service. people nice when I leave muy truck at service More

by natex15
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 23, 2020 -

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 23, 2020

Service is always good, parts prices are ridiculous I'm always pleased with the service but I was shocked that a rear tail light plastic lens costs $269.00. That's ridiculous! I also feel like the servi More

by TXW908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 23, 2020 -

Del Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 21, 2020

It was a pleasure working with Del Toyota on the recall for my Corolla. Staff was kind and accommodating. I would definitely recommend their services. More

by MARLEECOS
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 23, 2020 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 20, 2020

Professional service always provided, fair pricing, knowledgeable service department. Facilities are superb, including a comfortable waiting area. Communication is always clear, direct and friendly. Be More

by Jdisanto0521
Recommend Dealer
Yes
Employees Worked With
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jan 23, 2020 -

Del Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 19, 2020

This place is awesome! Service area is Always clean and stocked with some kind of refreshments .. I went to get an oil change and they were grilling hot dogs lol and the friendly staff def makes your wait More

by PRETTYBROWN692
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 20, 2020 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 19, 2020

Respect loyalty! I find them honest and always going the extra mile for us. Couldn’t be happier. Very friendly and often throwing some extra service for free. More

by ADAM.C.UDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Demsky
Jan 20, 2020 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 19, 2020

Dependable and good work But your Oil changes r way too high !! I will be changing my oil myself from now on! I can do it for under $25 your prices are way too hi for oil change More

by foreman24
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 20, 2020 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 17, 2020

Scheduling is convenient, timely, staff knowledgeable and courteous. Work done was up to my standards with no complaints. Second vehicle purchased here. I will be back. More

by JOANNELLER
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jan 17, 2020 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2020

Your dealership is a good one I really enjoy bringing my track there. I know it will be done Wright the first time. Great Dealership More

by CARLEEDBJR
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat & Jerry, Abbie Hamid, Amr Rizk, Mike Naegele, Kimberly Smith
Jan 16, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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