Back

Del Toyota - Service Center

Thorndale, PA

4.4
1,595 Reviews

1,595 Reviews of Del Toyota - Service Center

Sort by
February 10, 2020

The best service so far I have experienced in all the Toyota dealership I have been before. Very nice people to do business with. I certainly recommend this dealership. More

by Rcama8
Recommend Dealer
Yes
Employees Worked With
Jessi Rios was very nice.
Feb 10, 2020 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 08, 2020

Came in for my state inspection. Brent was great and gave my car a thorough once over. I was in and out quickly, and no sales pitch! More

by nicolebanar
Recommend Dealer
Yes
Employees Worked With
Brent, Gerry
Feb 10, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 08, 2020

Todd Keen, service tech performed a warranty reprogram in our 2018 Highlander. Radio appears to work as it should. He explained to he situation in a caring and professional manner. More

by Pharing52
Recommend Dealer
Yes
Employees Worked With
Todd Keen
Feb 10, 2020 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 08, 2020

Great service price a little high but dealerships allways charge more. Went here after another dealer lost my appointment made me wait for ever and didnt have a rental car set up. I recommend del To More

by milsta42
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 10, 2020 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 05, 2020

After multiple attempts to correct the $3900 worth of service work that I paid for on my Highlander... I have given up on this location. My vehicle no longer rides the same or performs as good as it did More

by DTHOMPSON15
Recommend Dealer
No
Employees Worked With
Jerry Dyson
Feb 07, 2020 -

Del Toyota responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 01, 2020

Very happy with my purchase. I love my Highlander XLE 2019 it’s great. Thanks Derrick. I recommend Toyota Del to everyone. Keep up the good work. More

by MENDEZFRANCES16
Recommend Dealer
Yes
Employees Worked With
Mike Naegele, Derek Thrailkill
Feb 03, 2020 -

Del Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 31, 2020

Convenient. Got me in/out very easily. Things seem to have gotten better with service since the time I purchased my last vehicle. The one thing I wish they would do is ask if I need a loan More

by JERICKARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Feb 03, 2020 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 29, 2020

Service was the result of a recall notice. Usually go to Del Chevrolet in Paoli for service. Appointment was made at my convenience. Ready as promised. Comfortable waiting area. Very professional. More

by castleisla
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 29, 2020 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us, Castleisla. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 28, 2020

I took the car within the second week of buying it by reporting a fault and they informed me that it was excellent and did not present any fault ... unfortunately it continued with the same problem, stil More

by DOMINGORIVAS1
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Del Toyota responded

Thank you for sharing your thoughts and feedback with us, Domingo. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 26, 2020

Thank you for helping Veterans. I appreciate the help with driving such as lane departure and precollisin braking which reduces my Acident by 80 + or - 1o% More

by TREEBASICS
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez, Mike Naegele
Jan 27, 2020 -

Del Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
103
...