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Del Toyota - Service Center

Thorndale, PA

4.4
1,595 Reviews

1,595 Reviews of Del Toyota - Service Center

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February 19, 2020

Exelente servicio al cliente, atención súper personalizada. Siempre que voy a hacer cualquier tipo de servicio a mi vehículo me hacen sentir super lento special. Gracias por eso. More

by Yacarina Ortiz
Recommend Dealer
Yes
Employees Worked With
Jason Popelsky, Ryan Holloway, Mike Naegele
Feb 20, 2020 -

Del Toyota responded

¡Es maravilloso escuchar que nuestro equipo pudo brindarle una gran experiencia! Realmente apreciamos estos comentarios y los compartiremos con ellos. Gracias y si tiene alguna pregunta sobre el trabajo realizado, no dude en contactarnos. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 19, 2020

Del is consistent in their execution of service from the start. Waiting area is clean comfy and spacious. My car was ready before I even finished my coffee More

by Vince.Cavacini
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 20, 2020 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 19, 2020

I have reached out online as well, but I am very upset that I was never told entune cost monthly. Remote start should cost monthly! More

by jackie5717
Recommend Dealer
No
Employees Worked With
Jim Krause
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Bell. No one ever called me back!
Feb 20, 2020 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 19, 2020

I’ve been dealing with Del Toyota for quite a few years (I’ve purchased 5 vehicles there), and I have almost always received outstanding customer service. Over the years they have gone above and beyond to More

by O.G. BMORE
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Feb 20, 2020 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 17, 2020

Excellent service everytime. Highly recommend to everyone even those out of state. Service and sales extremely helpful. Have used this dealership for many year and will in future More

by ALBRACCI
Recommend Dealer
Yes
Employees Worked With
Don Romanek
Feb 18, 2020 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 14, 2020

Cordial, convenient: you just pull up to the service bay, the door opens automatically, and drive in, leave your keys get ticket and take inside. More

by CCANNATELLI
Recommend Dealer
Yes
Employees Worked With
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Feb 18, 2020 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 14, 2020

AAAAAA+++++++ service center best service IIve encountered right here in thorndale PA. always friendly courteous Know ledgable… Love callng this My dealership[!!! I wil More

by THOMASEELLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Del Toyota responded

Thomas, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 13, 2020

Friendly, fair, accommodating, thorough. Always have car ready when predicted, comfortable waiting area. Easy to schedule on the website. Convenient working times...blah...blah...blah More

by DJC_DO
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 13, 2020 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 13, 2020

Kept promise of time required to perform maintenance which I had not anticipated. Work was completed on time and at estimated price. Very easy to make appointment. More

by FOMO716
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 13, 2020 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 10, 2020

Very efficient and quick service. Relaxing waitung room. Great donuts & coffee. I felt like they were honest especially compared to another dealer in the area that i went to for service & will neve More

by Lora
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 10, 2020 -

Del Toyota responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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