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Del Toyota

Thorndale, PA

4.7
7,284 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,284 reviews

August 12, 2018

Great deal, decent service Got my Highlander for a good price, salespeople were helpful and courteous. When I picked up the car I was in a hurry after a long day and Ken got me More

by LMESSER_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Monica Donnelly
Aug 14, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. I am pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2018

On time and done correctly. The main reason I come back is because of your service department. I taught Jerry in school and know he will take care of me.When Walt left I was goin More

by BBERTOLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid, Ed Pollock
Aug 14, 2018 -

Del Toyota responded

Your great feedback truly made our day! Jerry and Ed work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver! We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2018

Great, but Everyone was friendly and patient. I added two things to my list with no problem. Servicing was done in a reasonable amount of time.. But....I wish D More

by AGRADERABC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
Aug 14, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and we are thankful for you feedback. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 11, 2018

Nice facility but had to wait three hours for an oil change I arrived at 8 am for a 5,000 mile check on my Tacoma. Included an oil change. Didn’t get out until 11. Had to ask someone at 10 am how much longer th More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Aug 14, 2018 -

Del Toyota responded

Dave, I'm sorry to hear that your last oil change did not go as smoothly as your previous visits. Thank you for letting us know. Please contact us at your earliest convenience. We look forward to speaking with you soon. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 10, 2018

Great experience Great experience, felt that I got a great deal for my money, and will recommend the dealership to all my friends. Jared Bell did a great job More

by Lakertroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Mcdaniel, Jared "The Champ" Bell
Aug 14, 2018 -

Del Toyota responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 10, 2018

Always a great experience! I am faithful to your service center for many reasons: Level of professionalism Level of service Timely services (quick and efficient) Explanatio More

by KBDOLPHIN333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark (svc) his name should be listed above!
Aug 14, 2018 -

Del Toyota responded

It is wonderful to hear that Mark and our team were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 10, 2018

Good experience with deslship and sales personnel Marty M was an excellent salesman in helping me choose the right model XLE which I am really enjoying - fun car with lots of bells and whistles as co More

by Dienesm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Aug 14, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Please don't hesitate to contact me directly regarding any issues or questions with the vehicle. Thank you again and take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 10, 2018

Great I was first in line and they were on time opening the door and Matt was super to deal with. I needed last minute inspection and feel it was done and More

by RICHGOSSHOMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt was excellent, informative and move it right along
Aug 14, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 09, 2018

Easy peasy truck purchase. Second time I had a bad frame, second time I bought a new truck. Don and Pat could not have been any easier to work with. I hadn't planned on buying a More

by MICOOL 61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat in service, great lady she loved my dog as much as I do., Ed Torres, Don Romanek, Brittany Mcdaniel
Aug 14, 2018 -

Del Toyota responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 09, 2018

Service with a smile The service was on time. The Service person came out to me and spoke to me about all the items on the checklist that Toyota provides. I was very pleas More

by DMONACOSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 14, 2018 -

Del Toyota responded

Thanks for the great rating! We're pleased that everything went well for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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