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Del Toyota

Thorndale, PA

4.7
7,276 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,276 reviews

September 11, 2018

20K check and inspection Excellent and quick service. Love that I can schedule my appointment and the time of my appointment is met. Waiting area is also clean and welcoming. More

by AMEXTEX
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 13, 2018 -

Del Toyota responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2018

No pressure sales environment I went to Del Toyota after visiting multiple dealaerships. Within 15 minutes we had a deal worked out that was miles ahead of any other offers. My sal More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2018

20,000 mike service Friendly and efficient service. Service personnel are very professional and do a great job explaining what service was completed and recommending wha More

by LISAMHILLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Sep 13, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 10, 2018

Corolla Purchase Nikki and Monica could not have made it any easier to buy a new car. Easy pricing, easy paperwork, easy delivery. Del Toyota is not your typical car b More

by FMACGREGOR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Nikki Dougherty, Monica Donnelly
Sep 13, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

Surprised! What a surprise! This was not the expected tense and nerve racking experience we all expect in purchasing a new car. I want to thank Ed Pollock for be More

by PILOT799T
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock, Brittany Mcdaniel
Sep 10, 2018 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

costly. long. incobvinient brought car for inspction. breaks and tires cosr twice as anywhere else. theh forgot to do the 120k sevice last time so they did it now changibg oil o More

by MKUTTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jack
Sep 10, 2018 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. We hope you will continue to choose us for your automotive needs. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

Great experience Dealership had a great vibe to it and everyone was super friendly and helpful—not stuffy and stressful. Loved the sales floor as it was busy and it a More

by SusanAnne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget name of finance person, Jack from service, Derek Thrailkill
Sep 10, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

Trade in The dealership was accommodating and all staff that I interacted with were pleasant and helpful and informative. They helped make something work for m More

by GEM5218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Jared "The Champ" Bell
Sep 10, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

NEW HIGHLANDER PURCHASE Very easy to deal with. No pressure purchase. Made the complete sales process quick and easy. Would recommend this dealership to anyone looking to pu More

by AFours
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Brittany Mcdaniel
Sep 10, 2018 -

Del Toyota responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

Best experience This was by far the most painless and expedited car buying experience I've ever had. Everyone was very helpful and knowledgeable too. I'll def be goin More

by Jdee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Sep 10, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to assisting you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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