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Del Toyota

Thorndale, PA

4.7
7,451 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,451 reviews

November 18, 2018

Terrible scheduling and communication Called ahead and stated I needed My car by noon on a Saturday. So to help out del I dropped My car off Friday evening so I could have my vehicle on ti More

by JGOOD5454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure if employee I dealt with mike was not one of them, Mike Naegele
Nov 19, 2018 -

Del Toyota responded

I'm sorry to hear that your last service appointment took longer than expected. We try our hardest to get our customers in and out as quick as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 17, 2018

Amazing and help full Amzing service friendly people helpful and direct. Honestly will come back for another vehicle and probably will be a life time costomer and will refe More

by BIG123MOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid
Nov 19, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 17, 2018

Helpful stuff,great service This is our second car we taking from Del Toyota. First car we listed ,second we decided to buy. We are very happy with the service we received and ov More

by Renata50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Risk, Angel Lewis
Nov 19, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 17, 2018

Love Del Toyota! Everyone at Del Toyota worked very hard to get us the best deal possible. We are so happy we chose Del, loved working with th entire team! More

by Ninety nine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Nikki Dougherty, Ed Pollock, Joe Barber
Nov 19, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 16, 2018

I will definitely go back! Daniel & Patrick are so amazing. I am so happy about my new RAV4. Reached beyond my expectations. I was just going to see what was there and left with a new car!!! Love it! More

by ARELV.CASTELAN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dubrow, Patrick Donlon, Angel Lewis, Joe Barber
Nov 17, 2018 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 15, 2018

Purchased used off brand Had a very good experience. Bought used Subaru. Internet rep Erin was great and so was sales man Abbi. Price was good and did NOT lowball me on trade More

by SISMAN1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid
Nov 17, 2018 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 14, 2018

Great service Everyone did a great job. Derek stayed with us from start to finish and made sure we were happy. Would definitely recommend Del Toyota to anyone. More

by Barry A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Derek Thrailkill
Nov 14, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2018

The guy who waited on me was the best. 10/10 Your service desk helper was great. He informed me of the future option for service. He was friendly well informed kind and seamed to care More

by TREEBASICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The one who I signed in with when I arrived
Nov 13, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2018

Tires Good deal on 4 tires. Very smooth ride after installation and alignment. Manager was very courteous and clear about the work needed. I was given th More

by STEVEOLMSTEAD
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Nov 13, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2018

Update on my car Great service and great customer service and great dealer and friendly customer service.eould recommend anyone there and buy a car there too thank you More

by SEESEADAM6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 13, 2018 -

Del Toyota responded

thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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