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Del Toyota

Thorndale, PA

4.7
7,260 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,260 reviews

September 14, 2018

They made financing a car a breeze! I’ve dealt with quite a few car dealerships over the years and I must say, Del Toyota has been the best experience I’ve had to date! Staff was amazin More

by MALyro8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Monica Donnelly
Sep 17, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thanks for making the long drive out to see us! If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 13, 2018

New Toyota Tacoma needed I live in rural PA and decided that I needed a 4x4 to handle getting to and from work. Fortunately my auto buyers program sent me to Del Toyota. M More

by JDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Ben Gomez, Brittany Mcdaniel
Sep 13, 2018 -

Del Toyota responded

Thank you for the wonderful review and for traveling to Del Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and FANTASTIC review! Please feel free to reach out if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 13, 2018

Leasing a Toyota Leasing my Camry from Del Toyota was a pleasant experience. We were able to come to a fair agreement for price. Explanations of different models wer More

by JudyCos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Thanks again for your great recommendation! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 12, 2018

Completely Outstanding Experience The sales person, Steve Heinz was easy to talk to, communication was fantastic, the entire staff were at DEL were fantastic and never have I felt this More

by Dlbieber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Sep 13, 2018 -

Del Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2018

20K check and inspection Excellent and quick service. Love that I can schedule my appointment and the time of my appointment is met. Waiting area is also clean and welcoming. More

by AMEXTEX
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 13, 2018 -

Del Toyota responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2018

No pressure sales environment I went to Del Toyota after visiting multiple dealaerships. Within 15 minutes we had a deal worked out that was miles ahead of any other offers. My sal More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2018

20,000 mike service Friendly and efficient service. Service personnel are very professional and do a great job explaining what service was completed and recommending wha More

by LISAMHILLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Sep 13, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 10, 2018

Corolla Purchase Nikki and Monica could not have made it any easier to buy a new car. Easy pricing, easy paperwork, easy delivery. Del Toyota is not your typical car b More

by FMACGREGOR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Nikki Dougherty, Monica Donnelly
Sep 13, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

Surprised! What a surprise! This was not the expected tense and nerve racking experience we all expect in purchasing a new car. I want to thank Ed Pollock for be More

by PILOT799T
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock, Brittany Mcdaniel
Sep 10, 2018 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Take care, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

costly. long. incobvinient brought car for inspction. breaks and tires cosr twice as anywhere else. theh forgot to do the 120k sevice last time so they did it now changibg oil o More

by MKUTTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jack
Sep 10, 2018 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. We hope you will continue to choose us for your automotive needs. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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