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Deel Volkswagen

Miami, FL

4.8
235 Reviews

3673 Bird Rd

Miami, FL

33146

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235 Reviews of Deel Volkswagen

June 10, 2022

The staff is experienced and knows what your car needs. They try to resolve the costumer issues as quickly and efficient as posible. Robert Frank has been my advisor for the last couple of years and has al More

by Gina S.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Jun 10, 2022 -

Deel Volkswagen responded

Gina - thank you so much for trusting Deel Volkswagen with the care of your vehicles! Robert & the team are truly grateful for your support and look forward to seeing you at your next visit. Take care and thanks again!

June 01, 2022

Service department charged $170 to change a $171 battery. Service manager said that that is the price in the system nothing he could do. We had the battery changed in the same car 3 years ago at this deale More

by mlauter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reinaldo Padron
Jun 03, 2022 -

Deel Volkswagen responded

We regret that you weren't happy with the pricing structure of our services and appreciate you bringing this to our attention. We'd like to help resolve your concerns. Please reach out when you have time to address this properly. Thank you, John Bu-Nassar - Service Manager - 305.448.3335

May 24, 2022

Great overall! Good service, a little pricey, but they always do a good job! Friendly staff!!! More

by María F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo , Jose Luicito
May 25, 2022 -

Deel Volkswagen responded

Thank you for the review and feedback, María! We appreciate your support and look forward to your next visit with us here at Deel Volkswagen!

May 24, 2022

Had car towed in on Sunday. Next morning when I called car was already in with mechanic. Quick turnaround. Efficient. No nonsense. More

by OA22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reinaldo
May 24, 2022 -

Deel Volkswagen responded

Thank you for taking the time to share your positive experience! We're so happy that our technicians provided you with a quick turnaround! We appreciate your business and look forward to seeing you next time at Deel Volkswagen!

May 23, 2022

I would not take my car anywhere else. I trust that the workmanship is done with highly specialized mechanics. And the parts are original and new. Usually the communication is very very go More

by valeame12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
May 24, 2022 -

Deel Volkswagen responded

Thank you for trusting our team at Deel Volkswagen! We're so happy that we have provided you with an excellent service experience! See you next time!

May 21, 2022

Great service from the minute I arrive at the dealer, Rene for sure is the right men at the right job, very professional warm, very welcoming and great follow up with phone calls, I had a great experien More

by Pedrotopa10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene, Cesar and Hernan , Jose Luicito
May 24, 2022 -

Deel Volkswagen responded

It makes our day to read your review and we are glad that Rene could make the experience easier for you! Thank you for being part of the Deel Volkswagen family!

May 20, 2022

Excellent service they did the MPI to my Tiguan what at the moment to pick up my car Robert has explained everything that they have done More

by cacoatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Frank
May 23, 2022 -

Deel Volkswagen responded

Robert is a valued member of the Deel Volkswagen team and we're so glad they made the service experience easier for you! Thank you for leaving this five-star review for us! We'll see you next time!

May 18, 2022

Maintenance service on my car took too long. The service personnel could’ve been friendlier. However the customer lounge wasn’t bad even though the coffee machine was out of order. I am also hap More

by SPUERTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Jun 03, 2022 -

Deel Volkswagen responded

Thank you for taking the time to leave us a review. We appreciate your patience during your visit and will make sure this feedback gets addressed with our team so that we can work to provide you with five-star service next time. Take care and thanks again, from all of us here at Deel Volkswagen!

May 18, 2022

Amazing customer service! Everything great and quick ! My agent was professional, nice, quick, understandable and genuine!!! More

by merzdo27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Frank
May 19, 2022 -

Deel Volkswagen responded

We are glad you had a great visit with our team! We hope you continue to be a Deel Volkswagen customer! Thank you!

April 28, 2022

Sergio was very professional and help resolve the issue. No wait time and service was completed in a very timely manner More

by gtiangco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
Apr 29, 2022 -

Deel Volkswagen responded

Thank you for rating Sergio and the team five stars! - Deel Volkswagen

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