Dean Team Subaru Volkswagen

Very Satisfied with Dean Team Subaru Volkswagen My wife and I had a very good experience at Dean Team Subaru Volkswagen. We needed to quickly replace a 2005 Dodge Caravan which was having problems, My wife and I had a very good experience at Dean Team Subaru Volkswagen. We needed to quickly replace a 2005 Dodge Caravan which was having problems, and which I was unwilling to dump any more money into (I am done with Dodge). We had decided to go with a Honda CR V, and through Craigs List found a nice low mileage 2012 at Dean Team. We ended up buying an even nicer low mileage 2011 from them. Wes Gallegos our salesman was excellent. He answered all of my questions on the phone about the 2012. He assessed our needs and had the 2011 along side the 2012 for comparison when we arrived. He was no pressure, very professional and easy to work with. I would recommend him to anyone. Dustin Westhoff was also an excellent finance manager who was fiendly and easy to work with. He found us a great interest rate, and got us through all of the paperwork with relative ease. Checking Cargurus, Edmunds, and Kelly Blue Book, I found that they had the 2011 CR V priced just right for market value, and I was given what I should have fairly recieved for my Caravan based on the needed work. The 2011 CR V was accompanied by a CARFAX, and in such excellent shape in every way that I was extraordinarily happy with the deal. I generally look for a dealer who prices things fairly instead of cutting prices to the bone. When prices are cut too deeply on wonders how the money is being made up behind the scenes, and what kind of service will be received after the sale. I think that this dealer has a good business model. My opinion is give them a shot. More

New Volkswagen GTI Golf - Great Experience I purchased a new Volkswagen Golf GTI 2015 from Jim Happe on Saturday, November 15, 2014.. I love my car. This is my first experience purchasing a I purchased a new Volkswagen Golf GTI 2015 from Jim Happe on Saturday, November 15, 2014.. I love my car. This is my first experience purchasing a Volkswagen. Jim made my experience very helpful and pleasant. He was very professional and helpful with my decision. He was very patient and showed me all the gadgets and everything else in my new car. Thank you Jim Happe for all your help! I would recommend you to a friend! Marilyn More

Excellent car buying experience! James Becker took care of us during the purchase of a new 2015 Forester. He took a consultative approach when working with us making sure that my wife James Becker took care of us during the purchase of a new 2015 Forester. He took a consultative approach when working with us making sure that my wife and I were in the best Subaru model for our current and future car needs. I highly recommend James Becker for anyone wanting to get a car. I can assure you that all of the excellent reviews about James on this site are right on. Since this is my family's first car purchase from the Dean Team, and that I only purchased the car 3 days ago, I really don't know for sure yet on how the customer service is when working with the service department. Since the Dean Team has been in business in Ballwin for many years now, I believe that it will be a very good after-sale experience. More

Great experience buying our first Subaru! Tony helped my wife and I buy our first new car as a married couple. We set out to buy a used small SUV and ended buying a brand new Outback that my w Tony helped my wife and I buy our first new car as a married couple. We set out to buy a used small SUV and ended buying a brand new Outback that my wife affectionately calls "Jack-Jack." The cargo room, all-wheel drive, and features on the Outback impressed us, and the price of a new vehicle was close enough to that of a used that we opted to go that route. Tony guided us through the whole process and was very helpful. He'll work to sell you on something if you need a little push, but ultimately he wanted to make sure we ended up with the right vehicle for us. I definitely feel that Tony treated us fairly and spoke honestly to us throughout the process. If you need a new vehicle I recommend paying Tony Wright a visit at Dean Team Subaru. More

perfect! I'm a first time buyer, and everyone helped me out in the best of ways. I got approved, I got a brand new car, and I'm starting the rest of my life. T I'm a first time buyer, and everyone helped me out in the best of ways. I got approved, I got a brand new car, and I'm starting the rest of my life. Thanks, Jim. (Also thanks for talking me out of the Jeep) Highly recommended for anyone wanting to get in a new car. More

Wonderful Brian was extremely helpful in the vehicle that I wanted and worked before my arrival on finance options. He is very friendly and I never felt pressur Brian was extremely helpful in the vehicle that I wanted and worked before my arrival on finance options. He is very friendly and I never felt pressure. Brian is a l as o a do we need to earth in person who does not portray the "Typical"Salesperson. He is very knowledgeable. More

1st time ever buying a VW and 1st time my son bought new car The entire experience was positive and never being at this dealer I was thrilled with the respect they gave my son (19) and all the questions they ans The entire experience was positive and never being at this dealer I was thrilled with the respect they gave my son (19) and all the questions they answered while we struggled with new or used. Not only did Jason Moore provide what we needed to make the best decision, everyone at the dealership seemed overall positive and willing to do what was needed to earn our business. The car manager Scott Roberts, (comedian in a previous life ) took the time to show us some really excellent features of the car and further went over all the features with my son while waiting for paperwork to be completed. Jason and Scott were exceptional! This all started with an email Jason quickly replied to. Thank you. More

A Great Team This purchase was our Second Legacy in 3 years. Mr Smith understood our need for the advanced safety features of the 2015 model year. Our 2011 Legacy This purchase was our Second Legacy in 3 years. Mr Smith understood our need for the advanced safety features of the 2015 model year. Our 2011 Legacy was a great but our new Legacy is much better. Adam is a man of his word. All my concerns were handled up front and everything he told me came to pass. He even met us on his day off to close our deal. He represents your Brand and Dealership very well. He was knowledgeable and seem to be excited when he explained all of the features of this model. He did a Great job. More

Extremely Pleased I was fortunate enough to have James work with me on my purchase of a 2013 VW Passat. He was helpful and informative during the test drive, and wasn' I was fortunate enough to have James work with me on my purchase of a 2013 VW Passat. He was helpful and informative during the test drive, and wasn't pushy on the sale. We were able to come to a fair price and I was very happy with the process. James followed up after the sale and made sure everything was going well, which was much appreciated. I would highly recommend Dean Team and James Becker. If you are in market for a car, you won't be dissapointed working with him. More

Nice Experience From the initial quick response to my TrueCar search, to the final meeting with Finance; this was a painless car buying experience. Mark was very atte From the initial quick response to my TrueCar search, to the final meeting with Finance; this was a painless car buying experience. Mark was very attentive to our needs and made sure that we ordered the Outback that we wanted. This is my first NEW car purchase in over 30 years, and it couldn't have been easier. I highly recommend Dean Team for your next NEW car purchase. More