Dean Team Subaru Volkswagen

My wife and I ordered a 2014 Subaru Outback. Matt and Pete made the sales and order process very simple. While we were waiting for the vehicle to be built by the factory and delivered to the dealer, Pet Pete made the sales and order process very simple. While we were waiting for the vehicle to be built by the factory and delivered to the dealer, Pete communicated with us regularly and kept us informed of the ETA. When the vehicle arrived, Pete was able to get the car ready for us the same day. We also decided to finance the car through Subaru. Pete and Rick made this part of the process just as simple as the initial order. The entire experience at Dean Team Subaru has exceeded our expectations. We will be repeat customers and we will definitely refer friends and family members to Pete and Matt. We shopped all local Subaru dealers before deciding to purchase from Dean Team and we are very pleased with our decision based on price, communication and customer service. More

My experience with Dean team was by far the best car shopping experience I have had yet. Deryck was incredibly friendly, helpful and gave me the impressiom that he wanted to genuinely find us the right shopping experience I have had yet. Deryck was incredibly friendly, helpful and gave me the impressiom that he wanted to genuinely find us the right vehicle for our budget. I never once felt like I was being tricked or swindled into a purchase I would regret. When it came time to fill out the paper work, I knew Tom was doing everything he could to get the price right with the finance company. I will be purchasing my next car from The Dean Team very soon and I wouldnt even consider going anywhere else. More

As a new driver and a first car buyer, my family and I were delighted at how easy it was to purchase a used car from the Dean Team. We immediately found a car that we liked and our sales associate, Scot J were delighted at how easy it was to purchase a used car from the Dean Team. We immediately found a car that we liked and our sales associate, Scot Jones, made the rest of the transaction a piece of cake! More

I was looking out for a used BMW and found one through the internet at Dean Team subaru Volkswagen. Initially I started talking to Wes Gallegos at the dealership over the phone and was very cautious since the internet at Dean Team subaru Volkswagen. Initially I started talking to Wes Gallegos at the dealership over the phone and was very cautious since I was not seeing the car physically and was talking to someone on other side of the country that i don't know. Wes provided me all the information that I needed and also video conferenced me and showed the car, subjected to final physical inspection. Once we decided on a agreement on the price, I decided to fly down and Wes did all that I expected, right from picking me of from the airport. Once I saw the car, the car was really the way it was explained to me and I was really happy. Wes has already done the paperworks before hand and he got everything done in a hours time. I was really happy about Dean Team overall experience. i would recommend Dean Team to anyone. More

John was great. He made the process run very smoothly, explained everything step by step and I felt very comfortable during the process. He was very helpful in explaining everything in a way that was com explained everything step by step and I felt very comfortable during the process. He was very helpful in explaining everything in a way that was completely understandable. I am very happy that he took such good care of me and would recommend him to anyone who was interested in purchasing a new or used car. More

Tony in sales did a wonderful job explaining and walking me through how to use features. Very easy to work with. Easiest experience I've ever had buying a car. me through how to use features. Very easy to work with. Easiest experience I've ever had buying a car. More

Mike was very patient and it was not a high pressure environment. He worked hard to accommodate my requests and keeled me updated throughout the process. He continued to follow up with me regarding my s environment. He worked hard to accommodate my requests and keeled me updated throughout the process. He continued to follow up with me regarding my satisfaction after the sale was complete. I am pleased with all areas of my purchase. I would highly recommend working with Mike and the Dean Team in Ballwin. More

quick response to internet inquiry carl was extremely helpful answered all questions knowledgeable about car purchased. would recommend him to friends/family and would purchase from this dealer again helpful answered all questions knowledgeable about car purchased. would recommend him to friends/family and would purchase from this dealer again More

I Wish I Didn't Have To Write This Review -- Thing is, six months ago I wrote a stellar review for Dean Team because I thought they offered me a good price, friendly service, and an easy transaction. is, six months ago I wrote a stellar review for Dean Team because I thought they offered me a good price, friendly service, and an easy transaction. Now I know differently and although I could write in length about all their mistakes and the lack of service thereafter... I have wasted too many hours already trying to fix Dean Teams long list of errors. Don't get me wrong, mistakes happen to the best of them... but it is HOW they are handled that define the person/business. The Dean Team failed miserably in this area!! First, my title paperwork was done incorrectly (without lien holder listed), a mistake which I caught, not them. Then, Dean Team did not send my tax documents to me on time to pay my Illinois sales tax -- so there was an additional fee for that. Then, my title was done wrong yet again,... this time the title was registered to an entire different vehicle, not the one I purchased. They caught this mistake in early Sept. 2013 but I just received a call from my bank informing me that they never fixed the title. This means my bank still does not have a valid title, my registration through the State of Illinois is not valid, and my auto Insurance is covering a vehicle I don't own. My best advice to you is to buy from a different dealership!!! More

This was my first "new" car buying experience and I'm very glad we picked this Subaru team! It was easy and I felt very confident with our purchase. I will highly recommend this dealer to frien and I'm very glad we picked this Subaru team! It was easy and I felt very confident with our purchase. I will highly recommend this dealer to friends and family! More