Dean Team Subaru Volkswagen

Great experience I hate buying cars, but I enjoyed working with James Becker at Dean Team. He has a very calm demeanor and a no-pressure sales attitude that convinced I hate buying cars, but I enjoyed working with James Becker at Dean Team. He has a very calm demeanor and a no-pressure sales attitude that convinced me to come back to Dean Team. Thanks much. More

Great buying experience I went in "just to look" and fell in love with my new SUV?????? Good customer service and professional staff. Felt no pressure... Love my new ride???? I went in "just to look" and fell in love with my new SUV?????? Good customer service and professional staff. Felt no pressure... Love my new ride?????? More

Great Experience! I met with Tony a few times before I ultimately purchased a car from Dean Team Subaru. Tony was informative, friendly and helpful without ever being I met with Tony a few times before I ultimately purchased a car from Dean Team Subaru. Tony was informative, friendly and helpful without ever being pushy. Every other dealer in St. Louis told me it would take 12 weeks to get the exact car I wanted, but Tony managed to find it for me in a matter of days. Overall, it was a great experience and I highly recommend Tony. More

Fast and friendly Scott and Jimmy are your go to guys!! Friendly courteous and helpful. These aren't pushy and gave me everything I asked for in my VW. My wife loves he Scott and Jimmy are your go to guys!! Friendly courteous and helpful. These aren't pushy and gave me everything I asked for in my VW. My wife loves her Christmas gift. Thanks Dean team Ballwin More

Service Advisor Service advisor non helpful, could not answer questions in which I had, did not offer any alternatives or solutions. Thanks Eric for nothing and poor Service advisor non helpful, could not answer questions in which I had, did not offer any alternatives or solutions. Thanks Eric for nothing and poor service & additude. More

Wonderful experience! We had a great experience buying a car with the Dean Team a couple weeks ago. Tony was kind, helpful, and answered all of our questions without being We had a great experience buying a car with the Dean Team a couple weeks ago. Tony was kind, helpful, and answered all of our questions without being pushy. Thanks, Tony! More

Great Experience Purchasing my First Car! I recently entered the workforce after graduating college and finally saved up enough money to buy my own car! Richard was not only extremely informat I recently entered the workforce after graduating college and finally saved up enough money to buy my own car! Richard was not only extremely informational and honest, he was also just a really nice guy and easy to work with (especially since I was SO difficult to work with!) He got it to a price I could handle and even went above and beyond to work some minor paint (rock chips on the hood and door ding) work into the deal. After bragging about my new car purchase I learned that two of my co-workers have also purchased their cars from this dealership, and although they weren't purchased from Richard, they also had great experiences! Buying your own car is kind of a big deal, and I'm glad it was such a great experience rather than a terrible one. Thanks, Richard! More

Very positive experience We were looking for a car for my daughters. Richard Gotsch was our salesperson and he was very helpful and knowledgeable about the cars and their tri We were looking for a car for my daughters. Richard Gotsch was our salesperson and he was very helpful and knowledgeable about the cars and their trim levels. He was able to show us a variety of options until we found the perfect match. We didn't look anywhere else. Scott Roberts was very helpful in closing the deal. More

Stress free car buying experience After considering several 2014 Crosstreks, we decided to go with one we found at DeanTeam. Jason Moore was our salesman. He did a good job of being in After considering several 2014 Crosstreks, we decided to go with one we found at DeanTeam. Jason Moore was our salesman. He did a good job of being informative and helpful without being pushy. I never felt any pressure at all the entire time we were at this dealership. I did all the preliminary discussion through email, which was very convienient, and there were no surprises when I came in for a test drive. I mentioned that I might add a hitch later and Jason suggested I consider an OE hitch installed by the dealership as it made a better looking installation than some of the aftermarket hitches. I decided to take his advice, and after seeing the quality job the service department did, I am glad I did. All in all, it was one of the easiest car purchases I have ever made. More

Great Service & Very Willing to Work with Your Budget We visited the Dean Team VW in Ballwin simply to lease a second car. We love our 2012 VW Passat SEL and decided that our next car would most likely be We visited the Dean Team VW in Ballwin simply to lease a second car. We love our 2012 VW Passat SEL and decided that our next car would most likely be a Volkswagen. Immediately upon our arrival, we were warmly greeted by Jimmy, who would spend the next several hours helping us find the right car for our needs and our budget. Above all, Jimmy was very concerned with helping us find the right car/trim that worked the best for us. We were pleased with Jimmy's low-pressure approach, and impressed with his knowledge of the structural highlights of the VW Jetta. In the end, we chose a dark grey 2015 VW Jetta S/Tech, and are very pleased with how the Dean Team worked with us to keep the cost near our budget. Overall, we are very happy with the service and are highly likely to return when we are ready to purchase our next car. Thank you Jimmy! More