Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I rated most areas "great" because Scott made our buying experience a pleasure. He was very professional, personable, and willing to work for his customers. The whole process was very easy and our buying experience a pleasure. He was very professional, personable, and willing to work for his customers. The whole process was very easy and hassel-free. I would definately recommend this dealership to others and to specifically ask for Scott, although I'm sure the other salesmen are just as qualified as him. We feel the car we purchased was a fair price and in turn, that they gave us a fair price for our trade in. We will consider the Dean Team Ballwin the next time we're in the market for a vehicle. I'm confident that we won't be disappointed. Thank you Dean Team and Scott for your professionalism and for the opportunity to do business. More
My recent purchase of a used Subaru Outback was the best purchasing experience I have ever had.Both Neil Smith and Justin Suscheck took the time to make sure that my car wants and needs were considered in t purchasing experience I have ever had.Both Neil Smith and Justin Suscheck took the time to make sure that my car wants and needs were considered in the buying process. Neil and Justin were professional, knowledgeable, and experts in the field of customer service. Both went beyond the call of duty to make sure that I walked away content with my purchase. Everyone I came in contact with at Dean Team was friendly, helpful, and made me feel comfortable being there. I was able to get a great car within the money I had to spend that met all my wants and needs. I will definitely refer all family, friends, and neighbors to Dean Team! More
John Ostland was a very pleasant saleman with whom to work. He was knowledgeable about his product and the options available. He knew the price structure on the automobile. The Dean Team was willing to work. He was knowledgeable about his product and the options available. He knew the price structure on the automobile. The Dean Team was willing to offer a fair price for the vehicle we wanted to purchase. More
Scott made my purchase of this car so easy! I took the car for a test drive last week and absolutely loved it. I shopped around but came back to purchase the car from Scott because of the time he spent w car for a test drive last week and absolutely loved it. I shopped around but came back to purchase the car from Scott because of the time he spent with me. Scott gave me the best deal on my trade in and made the overall experience great. I have never owned a Volkswagen before and am so excited to be driving it. I will recommend Scott to all my friends and tell them what a wonderful experience I had at the Dean Team in Ballwin. More
The Dean Team and Carl were absolutely wonderful. They were all upfront and honest with everything they said and did. It was a flawless transaction for start to finish, they Carl followed up with what he were all upfront and honest with everything they said and did. It was a flawless transaction for start to finish, they Carl followed up with what he promised me.The Dean Team has gained a customer for life, and will send everyone I know down to The Dean Team. More
This dealer is a half hour drive from our home but we go there because of how well we're treated - we get a loaner while the car's in service so that we can do our shopping! What a luxury! We recommend th there because of how well we're treated - we get a loaner while the car's in service so that we can do our shopping! What a luxury! We recommend them wholeheartedly. (Bought our new car there as well) More
My wife and I were treated very cordially and polite at this dealership (especially by Scott.) Not only did we receive great service but we also got a great deal! We bought a used car from them and I've ne this dealership (especially by Scott.) Not only did we receive great service but we also got a great deal! We bought a used car from them and I've never seen a dealer who changes the oil, puts new wipers on, and a full tank of gas in the car without even having to ask. I would recommend ANYONE to see this dealership when looking for a new car. We will definitely be back! More
I purchased a preowned car from Scott during the horrible snow/ice. He was very helpful & made the whole buying experience very easy. When I drove the car home, there were problems that didn't come up duri snow/ice. He was very helpful & made the whole buying experience very easy. When I drove the car home, there were problems that didn't come up during my test drive. The management and service staff were great in helping resolve these problems. The staff are all very friendly & overall, my experience has been very positive. More
Went to three other local VW Dealers and couldn't find a salesman that wanted to deal with the model I was looking for. The first words from Scott's mouth was I can make you a great deal on that car. After salesman that wanted to deal with the model I was looking for. The first words from Scott's mouth was I can make you a great deal on that car. After a few moments I was test driving and soon after was working with numbers a and getting a great deal. My next perchase will go through him also. Thanks More
We had just relocated back into the country after being overseas for five years. We had one car already, but needed a new car. We found the car we liked, and in the color scheme which we wanted. The pro overseas for five years. We had one car already, but needed a new car. We found the car we liked, and in the color scheme which we wanted. The problem was the car was in Cleveland. Justin arranged for the car to be brought to St. Louis and delivered it ahead of schedule. The car we wanted, the service we appreciated, and the best price in the area. I woulh highly recommend Dean Team VW, and especially Justin Suscheck. More