Dean Team Subaru Volkswagen

Well this was my first time buying a new car. I wasn't really sure what to expect. I drove a little over three hours to the dean team. The exact car i wanted wasn't there but by the time i got there they really sure what to expect. I drove a little over three hours to the dean team. The exact car i wanted wasn't there but by the time i got there they had already made plans to get my car there the next day. Scott Roberts let me take a new jetta for a test drive explaining everything i had questions about and even giving me extra info about the car. On to financing I was going through my bank and i had explained this to Scott. He said if you don't mind i think we can get you a lot better. It took a little extra time but Richard Martin got me a way better rate than i expected. Even with signing the paperwork I have never had something work out so well. The Dean Team got me a great price on my new car. They also gave me an amazing car buying experience. They made it so easy to ask questions and get exactly what i wanted. I am very satisfied with the service and customer care. I cannot imagine going somewhere else to buy a car. More

My wife and I recently purchased our first car together from Scott from the Dean Team and couldn't be happier. Scott and everyone else there was extremely pleasant to work with from the moment we pulled on from Scott from the Dean Team and couldn't be happier. Scott and everyone else there was extremely pleasant to work with from the moment we pulled onto the lot. I will definitely recommend them to anyone looking to purchase a new vehicle. More

My experience with Adam and the Dean Team Subaru Ballwin was absolutely fantastic. I stopped by their dealership to browse their inventory already knowing what I was looking for, but unfortunately they did was absolutely fantastic. I stopped by their dealership to browse their inventory already knowing what I was looking for, but unfortunately they did not have it on their lot. This was my first experience buying a new car, and I had a lot of questions regarding the decision to lease or buy. After patiently (I had at least 2 hours worth of questions)outlining my various financing options and I was comfortable with making the purchase, Adam went above and beyond for me to track down the exact Legacy I was looking for. The Dean Team offered a very low pressure sales atmosphere and their focus on customer service was apparent in all of my encounters with everyone I dealt with throughout my car buying experience. I would strongly recommend checking them out if you are in the market for a Subaru, VW or Hyundai. More

Scott and team made the entire process of purchasing a new car very pleasant and easy. I told them what I was looking for and Scott went out and found me a car matching exactly what I was asking for. new car very pleasant and easy. I told them what I was looking for and Scott went out and found me a car matching exactly what I was asking for. Scott kept me in the loop as he looked for the car, and discussed it with me several times to make sure he got me exactly what I needed. If their service is always of this caliber I will, without any doubt, be a repeat customer. More

Was very respectful and did a great job making me feel comfortable. Scott worked a very fair deal for me. I was very happy with his service. comfortable. Scott worked a very fair deal for me. I was very happy with his service. More

They were very efficient. There was no waiting around the lobby or waiting to find out the prices on the lot, the car salesmen knew what I was looking for and did not push me into going out of my price range lobby or waiting to find out the prices on the lot, the car salesmen knew what I was looking for and did not push me into going out of my price range. More

This is the second used car we have bought from Dean Team VW/Subaru in the last 2 years and we couldn't be more pleased with both the cars and the amazing ease at buying them both. Everyone worked very hard VW/Subaru in the last 2 years and we couldn't be more pleased with both the cars and the amazing ease at buying them both. Everyone worked very hard to make the process go quickly and smoothly. I would recommend this dealer to anyone looking for a good car shopping experience! More

I was online viewing the 2011 Subaru Legacy. Sent an email regarding the vehicle since it showed it was on the "truck". Was informed the vehicle was on the lot and would have it ready to test drive. Pe email regarding the vehicle since it showed it was on the "truck". Was informed the vehicle was on the lot and would have it ready to test drive. Person on phone referred me to Brandon. We drove from Collinsville IL to Ballwin. Upon arrival met Brandon at the door, and told him we were there for the white Legacy test drive. He informed us that the car was not there. Now, they have my cell phone, which I had on me, never once did anyone called to tell us there was a mistake that the vehicle was not on the lot. I feel it was a bait and switch tactic. Funny thing, usually salesmen call you after you been to their lot. We were there Saturday and here it is Monday and not a peep from anyone. Our appointment was for 1130 to 130pm. We got there at 120pm. From the time they open till 1130 they could have called me. Very disappointed and will not deal with them. More

We received a letter from Phil Dean telling us we are allowed so much on our 2007 hyundai Elantra..My wife and I made an appointment to see Scott Roberts to talk it over, but we really did not think we w allowed so much on our 2007 hyundai Elantra..My wife and I made an appointment to see Scott Roberts to talk it over, but we really did not think we were going to leave with a new car..Just want to get a feel of what is out there.. Scott was very nice, professional and showed great patience. He was very helpful and answered all of our questions, and we traded in our car for a 2011 Subaru Impreza. We can not say enough about Scott. He was great. More

Purchased my last Jetta from Dean Team in Ballwin and first place I visited when looking for a new vehicle. Had a very good experience the first time and also this time - very friendly and informative s first place I visited when looking for a new vehicle. Had a very good experience the first time and also this time - very friendly and informative staff. Brandon was excellent in his review of the new Jetta on the day I picked it up. Live in the Ballwin area and like the ease of getting to and in for service. More