Dean Team Subaru Volkswagen

Adam managed the transaction with a high level of knoledge and customer focused attention. He listened to our needs and helped us make the right decison - he went tyhe extra mile!!! a true profession knoledge and customer focused attention. He listened to our needs and helped us make the right decison - he went tyhe extra mile!!! a true professional... THANKs. More

We had the pleasure of working with Wes Gallegos who was more than outstanding. My wife and I came in to check out a car we found online and ended up not liking it. Unlike other dealerships we've visited an more than outstanding. My wife and I came in to check out a car we found online and ended up not liking it. Unlike other dealerships we've visited and sales consultants we've talked to, Wes and the Dean Team cared enough to take the time to sit down with us to discuss other options. Some dealerships just give out their card and say we'll call you or you call us if something similar comes in, but Wes sat down with us and we talked about what we wanted and ended up buy a great car. I would definitely recommend Wes and the Dean Team in Ballwin to anyone - they are great! More

Adam was very helpful through the whole process. Did not get that feel of the "pushy" salesman so many people are accustomed to. Definitely recommend! get that feel of the "pushy" salesman so many people are accustomed to. Definitely recommend! More

Friendly sales team who went the extra mile to get me the price I was looking for on not only the new car but also my trade-in. price I was looking for on not only the new car but also my trade-in. More

Here's the deal... I came on this website and read all of these great recommendations for the Dean Team... What I experienced, however, was the complete opposite... Sure, Eric was nice from the get-go, but h these great recommendations for the Dean Team... What I experienced, however, was the complete opposite... Sure, Eric was nice from the get-go, but his lack of appearance afterwards was frustrating. I had to take my Passat in to be worked on so that it could pass inspection. What I didn't count on was unforseen work that had no business needing fixed... Now I'm no mechanic, but I usually work on my own vehicles and I know more than a thing or two about them. This unforseen work also led to another problem that cost me an extra $150... And that was only after I made them drop it from $420!!! I shouldn't even of had to pay the $150 for their error. So when I received my final bill, over 90% of it was in labor cost. I will also add that this dealership WILL take advantage of anyone and everyone! I know for a fact that all of my lights were in working order, and yet they still felt the need to change 2 break bulbs at a whopping $28 a piece!!!! I highly discourage anyone with a decently smart brain from going here. Not only will you be taken to the cleaners, but you will be disrespected and not listened to when you complain that you actually do have an idea of what was going on. This is pathetic and a horrible experience!! More

I recently purchased a used 2001 Lexus from Dean Team Subaru. I am very satisfied with the quality of the vehicle, as well as the purchase experience. They were very willing to let my mechanic perform Subaru. I am very satisfied with the quality of the vehicle, as well as the purchase experience. They were very willing to let my mechanic perform an inspection, and when I was ready to purchase we reached a pricing agreement quickly, without haggling. More

Wes was very friendly and worked very hard to give us exactly what we were looking for. He was very helpful staying late hours so we could test drive and make sure we loved our new suv. I also liked how exactly what we were looking for. He was very helpful staying late hours so we could test drive and make sure we loved our new suv. I also liked how he offered us something to drink and how he worked hard to get us a car we could afford! Thank you More

Wes was very helpful and such a dream to work with, he made the process very easy and smooth, I have and would recommend. Him to everyone I know. If you are looking for a car he is one to go to! Thanks W made the process very easy and smooth, I have and would recommend. Him to everyone I know. If you are looking for a car he is one to go to! Thanks Wes, your awesome! More

The sales team worked with me to close the deal. I feel they went the extra mile to get me in the car I wanted. they went the extra mile to get me in the car I wanted. More

It was a HOT day when we purchased our new Outback from Dean Team, served by John Hawkins. He was very friendly, courteous and knowledgeable. It was a pleasure working with him. He had a prior engagemen Dean Team, served by John Hawkins. He was very friendly, courteous and knowledgeable. It was a pleasure working with him. He had a prior engagement for the evening; John Ostlund did a fine job with the delivery. More