Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Team Subaru Volkswagen
Ballwin, MO
6,951 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,951 reviews
April 19, 2015
I had a tremendous experience purchasing a vehicle. Jason Moore, Phil Dean and Dustin Westoff made the process of purchasing a car extremely easy. All questions were answered and paperwork was complete Jason Moore, Phil Dean and Dustin Westoff made the process of purchasing a car extremely easy. All questions were answered and paperwork was completed by the team. I highly recommend buying a car from the Dean Team. More
by Mizzou
April 18, 2015
great car buying experience! very responsive service, no hassle, painless financing process. James was easy to work with. He didn't try to oversell. Seemed like a genuine guy who very responsive service, no hassle, painless financing process. James was easy to work with. He didn't try to oversell. Seemed like a genuine guy who takes pride in his job. More
by Sheila1171
Employees Worked With
James Becker
April 17, 2015
Car dealership at it's best My salesman was Wes Gallegos. He was very professional while being extremely easy to work with, and very knowledgeable. Dustin in finance was also a My salesman was Wes Gallegos. He was very professional while being extremely easy to work with, and very knowledgeable. Dustin in finance was also a pleasure to work with. More
by 2004to2014
Employees Worked With
Wes Gallegos, Dustin Westhoff
April 16, 2015
Best buying experience ever. I was dreading having to buy a new car when ours was totaled. I could not believe how quickly they were able to help us find exactly what we were look I was dreading having to buy a new car when ours was totaled. I could not believe how quickly they were able to help us find exactly what we were looking for. Working with Jason was unreal. He was very honest and worked with us every step of the way. There wasn't any runaround (which seems to be a norm at most places.) Will always come back here. More
by room214
Employees Worked With
Dustin Westhoff, Jason Moore
April 15, 2015
Excellent Service Very pleased with the service I received at this dealership. Jason Moore was extremely helpful and knowledgeable. Best car salesman I have ever wo Very pleased with the service I received at this dealership. Jason Moore was extremely helpful and knowledgeable. Best car salesman I have ever worked with. Dustin Westhoff in finance was also very professional and helpful. Both of these guys went out of their way to make sure I was happy with my decision. I recommend this dealer to anyone looking for a car. More
by pd/rubyred2013
Employees Worked With
Dustin Westhoff, Jason Moore
April 14, 2015
Best car buying experience we ever had!! Best car buying experience we ever had. We expected the runaround to start any minute but it never did. Tom Peters was professional and very up fron Best car buying experience we ever had. We expected the runaround to start any minute but it never did. Tom Peters was professional and very up front with us. We got the price we needed for our trade in and are very happy with our 2013 Subaru Outback. Rick Richard was patient with our questions and helped us get great financing. We were and are very happy with the Dean Team for a great experience. More
by sgtholcomb
Employees Worked With
Tom Peters was by far the best salesman we have ever had to work with. He made us feel like he cared about us and our purchase. Rick Richard in finance was the most professional business agent we have had the pleasure to work with. He explained everthi, Rick Richard
April 11, 2015
Verey good experience Buying a car is normally a complicated experience, but this time Ryan Troll made this experience pleasurable. The process was fast, he had an answer f Buying a car is normally a complicated experience, but this time Ryan Troll made this experience pleasurable. The process was fast, he had an answer for every question we asked and we were out with the new car in a couple of hours. Working with this dealer has allways been good as their customer service in all departments is outstanding, in the service department they are always friendly and very helpful. I do recomend this dealer to any one. More
by sandovalwer
Employees Worked With
Ryan Troll
April 08, 2015
Great Experience After visiting several dealerships with no luck I went to the Dean Team and was greeted promptly by Jim Happe. He was very enthusiastic and spent a l After visiting several dealerships with no luck I went to the Dean Team and was greeted promptly by Jim Happe. He was very enthusiastic and spent a long time with me. He listened to what I was looking for and showed me several vehicles that might be a good fit. He was very knowledgeable and gave great comparisons on the different vehicles. Most of all Jim was very sincere about putting me in the right vehicle and made me very comfortable, which has not been my experience when buying a used car in the past. He also made the purchase process a pleasant experience with no pressure. I would recommend Jim and the Dean Team. More
by Kurt
April 07, 2015
Great Service....would buy another if I could. Recently purchased a pre-owned VW CC from Jason Moore, the best sales person of the year. I truly enjoyed my experience even down to the finance guys Recently purchased a pre-owned VW CC from Jason Moore, the best sales person of the year. I truly enjoyed my experience even down to the finance guys. LOL They made the experience so great my husband and I had to go out to eat at the "HILL" because of it. More
by VWOwner2015
Employees Worked With
Dustin Westhoff, Jason Moore
April 06, 2015
Customer Service I received great customer service from Jason Moore. He worked with me on finding the best used VW Jetta that I could find, which indeed he did. Plus t I received great customer service from Jason Moore. He worked with me on finding the best used VW Jetta that I could find, which indeed he did. Plus the fact that I can run my car or any car in my family for free is a great thing to have. Jason isn't just a car dealer, he's a people pleaser that'll help you find the exact car you're looking for. More
by Luigi101
Employees Worked With
Jason Moore
