Dean Team Subaru Volkswagen

perfect! I'm a first time buyer, and everyone helped me out in the best of ways. I got approved, I got a brand new car, and I'm starting the rest of my life. T I'm a first time buyer, and everyone helped me out in the best of ways. I got approved, I got a brand new car, and I'm starting the rest of my life. Thanks, Jim. (Also thanks for talking me out of the Jeep) Highly recommended for anyone wanting to get in a new car. More

Wonderful Brian was extremely helpful in the vehicle that I wanted and worked before my arrival on finance options. He is very friendly and I never felt pressur Brian was extremely helpful in the vehicle that I wanted and worked before my arrival on finance options. He is very friendly and I never felt pressure. Brian is a l as o a do we need to earth in person who does not portray the "Typical"Salesperson. He is very knowledgeable. More

1st time ever buying a VW and 1st time my son bought new car The entire experience was positive and never being at this dealer I was thrilled with the respect they gave my son (19) and all the questions they ans The entire experience was positive and never being at this dealer I was thrilled with the respect they gave my son (19) and all the questions they answered while we struggled with new or used. Not only did Jason Moore provide what we needed to make the best decision, everyone at the dealership seemed overall positive and willing to do what was needed to earn our business. The car manager Scott Roberts, (comedian in a previous life ) took the time to show us some really excellent features of the car and further went over all the features with my son while waiting for paperwork to be completed. Jason and Scott were exceptional! This all started with an email Jason quickly replied to. Thank you. More

A Great Team This purchase was our Second Legacy in 3 years. Mr Smith understood our need for the advanced safety features of the 2015 model year. Our 2011 Legacy This purchase was our Second Legacy in 3 years. Mr Smith understood our need for the advanced safety features of the 2015 model year. Our 2011 Legacy was a great but our new Legacy is much better. Adam is a man of his word. All my concerns were handled up front and everything he told me came to pass. He even met us on his day off to close our deal. He represents your Brand and Dealership very well. He was knowledgeable and seem to be excited when he explained all of the features of this model. He did a Great job. More

Extremely Pleased I was fortunate enough to have James work with me on my purchase of a 2013 VW Passat. He was helpful and informative during the test drive, and wasn' I was fortunate enough to have James work with me on my purchase of a 2013 VW Passat. He was helpful and informative during the test drive, and wasn't pushy on the sale. We were able to come to a fair price and I was very happy with the process. James followed up after the sale and made sure everything was going well, which was much appreciated. I would highly recommend Dean Team and James Becker. If you are in market for a car, you won't be dissapointed working with him. More

Nice Experience From the initial quick response to my TrueCar search, to the final meeting with Finance; this was a painless car buying experience. Mark was very atte From the initial quick response to my TrueCar search, to the final meeting with Finance; this was a painless car buying experience. Mark was very attentive to our needs and made sure that we ordered the Outback that we wanted. This is my first NEW car purchase in over 30 years, and it couldn't have been easier. I highly recommend Dean Team for your next NEW car purchase. More

Above and beyond This is a long overdue review on a newly purchased 2015 VW Golf GTI. I worked with Carl Schaeffer and Scott Roberts who assisted me with an issue I ha This is a long overdue review on a newly purchased 2015 VW Golf GTI. I worked with Carl Schaeffer and Scott Roberts who assisted me with an issue I had with my trade caused by a previous sale at another dealership. Carl and Scott were quick to help and took care of an issue that wasn't their problem to fix in the first place. The dealer who should have fixed the issue was of little to know help and has permanently lost my business. Meanwhile the Dean Team Ballwin has gained a new customer. When looking at my next vehicle purchase in the future, this dealership and specifically Carl and Scott will be at the top of my list. More

Great Experience Just leased a VW GLI from the Dean Team (Ballwin) and couldn't be happier with my experience. I was getting the run around from a VW dealership in nor Just leased a VW GLI from the Dean Team (Ballwin) and couldn't be happier with my experience. I was getting the run around from a VW dealership in north county... went to Dean team and there were no issues, 'oh by the ways', etc... straight to the point, the way it should be. More

Great Experience I came to Dean Team after having a bad experience earlier in the day at another dealership. I left that dealership without a car and even called anot I came to Dean Team after having a bad experience earlier in the day at another dealership. I left that dealership without a car and even called another before calling Dean Team. No one wanted to discuss things on the phone. When I called DT Richard answered all of my questions, was very kind and understanding on the phone. He even offered to get the ball rolling by getting as much of my info over the phone as he could and checking to make sure I could afford what I wanted. He was quick to get back to me yet didn't pressure me into coming in immediately. Later that evening I came in to look at what he found me, needless to say, my eyes were a bit bigger than my budget and he was more than understanding and helped me find something I loved just as much. Scott was quick with my financing and very friendly, he understood what I meant when I told him I couldn't go past a certain payment amount (a lot of times this is not the case) and somehow Richard and Scott got me into that car in less than 2 hours--HUGE difference compared to the fact that I spent ALL day at the other dealership. These guys are FANTASTIC. I never felt pressured, I never felt like I was inconveincing anyone even though I came in very close to close, and I actually ended up taking Richard's demo car that he was driving---thank you! You guys have restored my faith in the car leasing process. More

Great! I had a specific car in mind I wanted to look at when I went to this location. I had a budget and price that I couldn't go over and explained that. Te I had a specific car in mind I wanted to look at when I went to this location. I had a budget and price that I couldn't go over and explained that. Telling Wes G my budget and what I could do, they were fast and able to make the numbers work for me! This is the first car I bought and I am glad I did it through this dealership, they really made it a great experience for me! More