
Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Transaction started off well. Steve worked with us to get us in the vehicle we wanted. Vehicle had mechanical issues and was in shop for a week after purchase and the problem was ongoing but Dave, Steve and us in the vehicle we wanted. Vehicle had mechanical issues and was in shop for a week after purchase and the problem was ongoing but Dave, Steve and Eric worked through the issue to attempt to get issue resolved. More
I thought Dean was upfront about the final pricing of the vehicle - it saved me a lot of hassle. Also, once they made the deal with the trade in, they stuck to it. I have already recommended them to anot vehicle - it saved me a lot of hassle. Also, once they made the deal with the trade in, they stuck to it. I have already recommended them to another person. More
We live 2+ hours from the dealership and had little interest in driving that far just to get jerked around like you do at so many dealerships. While searching the internet, we found that Dean Team, how interest in driving that far just to get jerked around like you do at so many dealerships. While searching the internet, we found that Dean Team, however, had the vehicle my wife wanted, so I called and spoke to Carl Schaeffer about that vehicle. Carl knew that I already had a trade-in value that we needed to reach in order for us to be able to do a trade and that number was a little high. He made no promises without seeing our trade-in, but I was comfortable enough with the information he provided that we made the trip to see if we could work things through. We weren't there for more than two hours before driving home in our new 2013 Subaru Outback. Most of the time spent there was waiting for the computers to work, which never happened because Hurricane Sndy was in the process of wreaking havoc on most of the US servers on the East coast. When we left, we had an agreement in principle but were unable to dot the "i"'s or cross the "t"'s for a couple of days. Dean Team then sent all of the paperwork to us, as promised. I highly recommend the dealership and Carl to anyone interested in a painless car deal. More
This is my second time in 12 years that I have bought a car from the Dean Team. This time...I bought two. Their sales man, Rick Cody, was very informative, professional, and nice. He took out the "pushy car from the Dean Team. This time...I bought two. Their sales man, Rick Cody, was very informative, professional, and nice. He took out the "pushy salesman" label that most get. I am proud to say I am a VW owner! -Erin More
very much appreciate the no nonsense straight forwardness of this dealer ship and of our salesman Keith strickland. This experience makes it very easy to buy a newer used car. Keep up the great work dean of this dealer ship and of our salesman Keith strickland. This experience makes it very easy to buy a newer used car. Keep up the great work dean team. More
Arranged all details over the internet and everything was ready as planned when I picked up the vehicle. I was offered a great deal on a new Forester from a dealer near Chicago (my home town) but now a six h ready as planned when I picked up the vehicle. I was offered a great deal on a new Forester from a dealer near Chicago (my home town) but now a six hour drive from my home. I contacted Dean Team via email and they matched the deal and provided friendly and courteous service. Everyone pleasant and helpful. It was the best car-buying experience I have ever had. More
Pete is excellent at his job and very friendly. We really enjoyed dealing with him and will take our car to get serviced at Balwin Volkswagen all the way from Ft. Leonard Wood because of the friendly really enjoyed dealing with him and will take our car to get serviced at Balwin Volkswagen all the way from Ft. Leonard Wood because of the friendly service. More
Wes was very friendly and the service was great. I felt like I was the most important person in the showroom. The follow up service has been great too. like I was the most important person in the showroom. The follow up service has been great too. More
Wes Gallegos made my experience very pleasant and easy. I really appreciate his honesty and integity. I would definitely recommend him and Dean Team to anyone wishing to buy a car! really appreciate his honesty and integity. I would definitely recommend him and Dean Team to anyone wishing to buy a car! More