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Dean Team Subaru Volkswagen
Ballwin, MO
6,951 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,951 reviews
May 09, 2015
SIMPLY WONDERFUL!!! Please stop by for your new car! I had a wonderful experience with Jason and Dustin. Jason responded swiftly to my inquiry and had me finished within a couple of hours!! I was truly b I had a wonderful experience with Jason and Dustin. Jason responded swiftly to my inquiry and had me finished within a couple of hours!! I was truly blessed to have this team working with me to seal the deal!!! Jason and Dustin made the process relaxing and fun! This was the first time I went to a dealership feeling like I truly made the right decision! Thank you so much for earning my trust.... More
by ASHLWAT84
Employees Worked With
Dustin Westhoff, Jason Moore
May 08, 2015
Awesome customer service Bought our first new car and Subaru with James Becker. He worked hard to get us a great deal. He didn't try to jerk us around, and the pricing was ver Bought our first new car and Subaru with James Becker. He worked hard to get us a great deal. He didn't try to jerk us around, and the pricing was very simple. We would highly recommend Dean Team and James! More
by Lc
Employees Worked With
Dustin Westhoff, James Becker
May 05, 2015
Quick and efficient Jason Moore was friendly, knowledgeable and patient with me. He answered all my questions and was very responsive. I'm spreading the word about this Jason Moore was friendly, knowledgeable and patient with me. He answered all my questions and was very responsive. I'm spreading the word about this young man and this excellent dealership. More
by Lulu
Employees Worked With
Jason Moore
May 03, 2015
will be back Wes accommodated ALL of my requests. Service was speedy and accurate. I would highly recommend the Dean Team. They go above and beyond your expectatio Wes accommodated ALL of my requests. Service was speedy and accurate. I would highly recommend the Dean Team. They go above and beyond your expectations! More
by Debbie Trudell
May 03, 2015
Great buying experience We've dealth with very friendly and knowledgeable sales associate who was eager to please and explain all the details. He was straight forward from t We've dealth with very friendly and knowledgeable sales associate who was eager to please and explain all the details. He was straight forward from the get go and provided total customer support. Spent great deal of time going through the car features and their setup. Open to be of assistance with any additional questions we may have. More
by ballwin
Employees Worked With
Mark McNulty
May 02, 2015
Great car buying experience Very good, professional sales staff I worked with. My old car was starting to literally fall apart. Although I wasn't expecting to walk away with a ne Very good, professional sales staff I worked with. My old car was starting to literally fall apart. Although I wasn't expecting to walk away with a new car that particular day, one with almost the exact features I wanted was on the lot. They got the additional two features installed that day and I got a good deal on the pricing. They gave me a good trade-in value for my old car also. And, even though Subaru Finance was closed by the time we got to the financing portion of the deal, they were able to secure a loan through a third party lender at the same rate. One happy camper here. More
by ProComputerGeek
Employees Worked With
Dustin Westhoff, James Becker
May 01, 2015
A great car buying experience After a few internet searches and an Email from the The Dean Team i scheduled a test drive. Ryan Troll met us at the door and was able to answer every After a few internet searches and an Email from the The Dean Team i scheduled a test drive. Ryan Troll met us at the door and was able to answer every question we could come up with. He was very helpful and easy going, which made my first car buying experience a good one. I will be coming back here and asking for Ryan when I buy my next car. Scott Roberts was also very helpful in recommending some customization options without going out of my budget. We appreciated that Rick Richard, in finance, spent a little extra time getting us a better rate. More
by michaelC
Employees Worked With
Scott Roberts, Rick Richard, Ryan Troll
April 29, 2015
We got a great car! Jim met us on the lot was a professional from the start! His knowledge and demeanor made us feel right at home. He met our requirements and showed th Jim met us on the lot was a professional from the start! His knowledge and demeanor made us feel right at home. He met our requirements and showed the car we ended up buying. Upfront and honest too. I recommend going there, I know we will again to replace our second car in the future. Thanks Jim! More
by Janandmike
April 29, 2015
oustanding customer service Jason moore help me find the best deal for my car, was very helpful explained everything. I would recommend this dealership to anyone wanting a used/n Jason moore help me find the best deal for my car, was very helpful explained everything. I would recommend this dealership to anyone wanting a used/new car. More
by bmueller
Employees Worked With
Jason Moore
April 28, 2015
Jason Moore Once again the service was outstanding. This is our 2nd vehicle from this dealership. Jason Moore is very professional and goes above and beyond. I wa Once again the service was outstanding. This is our 2nd vehicle from this dealership. Jason Moore is very professional and goes above and beyond. I was involved in an accident and had to make a quick unexpected purchase. I contacted Jason with the type of vehicle I was looking and the budget I wanted to stay in. Jason contacted me the next day and found exactly what I was looking for. I would without a doubt recommend Jason Moore and The Dean Team to anyone looking for a vehicle. More
by B.R.
