Dean Team Subaru Volkswagen

The salesman was ok. The finance person had an atitude because I would not accept his offer for financing. It was an insult and only after I said I was leaving and a phone call from the used car manager ( because I would not accept his offer for financing. It was an insult and only after I said I was leaving and a phone call from the used car manager (?) did he offer a much lower finance interest rate. He also sold me a high dollar low coverage service contract which I have since cancelled. I know my sale was not a high dollar sale, but I should not feel this way after leaving. I come in contact with a lot of people in my work and I will not recommend this dealership. The Jeep Commander I purchased also has some issues that were not pointed out to me, one of them being the heater control assembly that the light bulbs have burned out in and is only sold as an assembly costing way over $100 and the brake rotors were bad also. I was told that their mechanics go over their used vehicles with a fine tooth comb, I don't think so. I have probably purchased over a hundred cars since I started driving and this experience was probably one of the worst I have ever had. More

Recently purchase a 2012 Passat from this dealership after visiting with them at the St. Louis Auto Show. On our first visit to the dealership the sales consultant actually remembered talking with us a after visiting with them at the St. Louis Auto Show. On our first visit to the dealership the sales consultant actually remembered talking with us at the auto show even after meeting with who knows how many people during the auto show. When we picked up the car, Brandon took his time explaining EVERYTHING on the inside and outside of the car - even taking time to flag the page in the owner's manual which explained how to program the garage door openers. Would definitely recommend this dealership to others. More

I bought my new Golf R, sight unseen, from Dean Team. David and Dustin were friendly, knowledgeable, and really willing to make this purchase happen. Because this transaction was handled over the phone, David and Dustin were friendly, knowledgeable, and really willing to make this purchase happen. Because this transaction was handled over the phone, they had to spend extra time with me to arrange shipping and to mail documents back and forth. But they made it almost as easy as buying a book from Amazon! I really appreciate the lengths that David and Dustin went to ensure that I was happy with my new car. I would definitely do business with them again, despite having a VW dealer in my hometown. Jason More

Wes was very helpful and friendly. Our whole experience with the Dean Team from financing to negotiating was actually a pleasant experience. We will definitely recommend Wes and the Dean Team to our frie with the Dean Team from financing to negotiating was actually a pleasant experience. We will definitely recommend Wes and the Dean Team to our friends! More

I am the sister who also bought from Dustin within an hour of her purchase. Dustin worked hard to find exactly what I wanted in my Passat down having the windows tinted. He went above and beyond to ens hour of her purchase. Dustin worked hard to find exactly what I wanted in my Passat down having the windows tinted. He went above and beyond to ensure a smooth transaction; out of the dealership within 2 hours. I didn't get any of the cheezy tactics like "let me check with my manager to see if we can do this" and haggle back and forth all afternoon nor the old "what's it gonna take to get u to sign today?" He was knowledgable, professional and very courteous. It truly was a pleasant experience. Planning to go back to him at lease turn in! More

Dustin was very friendly and easy going. He made the buying/leasing experience pain-free and hassle-free. I was in-and-out of the dealership in under 3 hours. I felt Dustin was very upfront and honest a buying/leasing experience pain-free and hassle-free. I was in-and-out of the dealership in under 3 hours. I felt Dustin was very upfront and honest and appreciated his assistance. This was my 2nd purchase/lease from the Dean Team VW and will probably go back again in a couple of years. I will totally recommend this dealership to my friends and family. In fact, my sister came in the same day and leased a vehicle as well! More

I gave a 5 rating because everyone was very helpful and went over and beyond to make Sure I was satisfied. They even made sure I knew exactly how to work everything on the car inside Out. They are awesom went over and beyond to make Sure I was satisfied. They even made sure I knew exactly how to work everything on the car inside Out. They are awesome! More

I enjoyed the hospitalitiy and thoughtfulness of the empolyees of Dean Team, they were very helpful and cared about my pocket as well as my desire in a nice car for myself and children. thank you very m empolyees of Dean Team, they were very helpful and cared about my pocket as well as my desire in a nice car for myself and children. thank you very much. More

Eric Harrelson is the man to see . Real nice person. I went to couple other dealers and they were kind of A holes ,worse than me. So I looked up reviews and seen all good reviews for Eric. The reviews wer went to couple other dealers and they were kind of A holes ,worse than me. So I looked up reviews and seen all good reviews for Eric. The reviews were right. I would highly recommend going in and talking with Eric .Hes A friendly family man that knows how to treat people with respect. More

I went to this dealership looking for my ideal car. Wes Gallegos helped me find it. He worked tirelessly for several hours to make everything work out perfectly for me. I would highly recommend this deal Gallegos helped me find it. He worked tirelessly for several hours to make everything work out perfectly for me. I would highly recommend this dealership and this salesman! Wes is the MAN!! More