Dean Team Subaru Volkswagen

THE ANNE GRICE DEAN TEAM EXPERIENCE Our experience with the Dean Team was phenomenal! My husband and I were greeted at the door with inviting warmth and compassion. As we proceeded to Our experience with the Dean Team was phenomenal! My husband and I were greeted at the door with inviting warmth and compassion. As we proceeded to our sales person, Maurice Gayden, we realized that the environment was positive and enlightening, and that we were surrounded by professionalism. These characteristics were certainly personified in Maurice. He was approachable, knowledgeable, reasonable and low-pressure. He possessed all of the characteristics which one would expect in a sales person. He was representative of Volkswagen's high standards and quality. As a result of Maurice's excellence, we cancelled our subsequent planned visit to the Honda dealership and leased a Volkswagen. Following our experience with Maurice, there was no question that we made the right decision. More

New Subaru purchase I came to the dealership wanted to compare vehicles for my kids to drive. We looked at a variety of vehicles including mazdas and Chevys. James Becker I came to the dealership wanted to compare vehicles for my kids to drive. We looked at a variety of vehicles including mazdas and Chevys. James Becker met me at the door and was very helpful throughout the buying process. We had to get the ok from three kids who would be driving the vehicle and James made them all feel comfortable. We made three trips to the dealer and finally decided on a new Crosstrek. James was an excellent salesman throughout the process. We would recommend James to anyone who is looking to buy a new car. More

Loyal Subaru owner I just bought my second Subaru, my first one was hard to let go of it gave me 140,000 flawless miles over my eight year ownership and I hope it gets a I just bought my second Subaru, my first one was hard to let go of it gave me 140,000 flawless miles over my eight year ownership and I hope it gets a good new home. My salesman was James Becker, although it was Mark McNulty who initially contacted me and was very professional about keeping me informed on inventory status. James is not your average salesperson, he is above and beyond what may be expected. First let me explain that I have been working in the dealership scene for over 7 years as a mechanic for BMW and I understand how it works so I knew what to look out for coming in. None of that was necessary, he is young, modern and intelligent, well informed and he stands by the Subaru product. Everything was catered to me without me having to make efforts and the sales team worked with me to get my payments exactly where I wanted them. Never did I feel like I was out on a limb, which added to the fact that the dealership is always buzzing with customers (good for business, but tough for salespeople) is really quite impressive. No criticisms here and I love my Subaru. Give these guys a chance and you'll see for yourself everything I'm trying to explain. More

Tony Wright I purchased a Subaru Outback in 2013 and was very fortunate to have worked with Tony Wright. I have driven Toyota Camry's since 1985 and had been m I purchased a Subaru Outback in 2013 and was very fortunate to have worked with Tony Wright. I have driven Toyota Camry's since 1985 and had been more than happy. But the Subaru Outback drove so great that I had to have that same solid ride and performance that my wife has had. Bought a new legacy - thanks to Tony. More

Purchase of a new vehicle My husband and I purchased a different vehicle about a year ago from another dealership and our experience was far from good. Therefore we were not re My husband and I purchased a different vehicle about a year ago from another dealership and our experience was far from good. Therefore we were not really looking forward to having to purchase another vehicle so soon. However, to our surprise, this was an amazing and enjoyable experience. We test drove several times to make sure we were making the right decision and Tom was more than happy to accommodate us with that. All the staff we encountered were also very friendly and the sale was completed really quick. We will be more than happy to purchase another vehicle from this dealership in the future, as well as, recommend to others! Thank you for a very pleasant experience! More

Found my Dream Car! Mark McNulty was a fantastic person to work with. He was very helpful with explaining the features on the vehicle as well as working a very fair price Mark McNulty was a fantastic person to work with. He was very helpful with explaining the features on the vehicle as well as working a very fair price on the 2015 2.5i Premium Subaru Forester I purchased this week. He was kind, and very professional. He cared about me as the customer and truly wanted me to have the best experience there. More

Having a Car Dealer Ask Me to Rate Them!!! Amazing! At my age, I have transacted for a lot of vehicles. This is the first time I have had a dealer ask me how they did! Well, all I can say is my main con At my age, I have transacted for a lot of vehicles. This is the first time I have had a dealer ask me how they did! Well, all I can say is my main contact with Dean Team Subaru was with Wes Gallagos, whom I had called on the phone from Lake of the Ozarks to help me find a Subaru Outback with my set of requirements. The company web page was well put together, Wes was responsive and helpful, and I made the 180 mile trip based on a "good feeling" that was generated by Wes in our initial phone call. He was helpful and direct and helped me find from stock on hand what I needed. A low mileage 2014 Subaru Outback, a car fax car report, and just good talk to get the transaction completed to my satisfaction. A very pleasant experience, "Professional" is the word that hits the mark! More

Professional Great team, great deal, great experience. Bought a good clean used car at a reasonable price. Took my daughter there a week later and after reviewin Great team, great deal, great experience. Bought a good clean used car at a reasonable price. Took my daughter there a week later and after reviewing all the options we signed a lease and left with a new car. More

Purchased a 2015 Forester 2.5i Premium We did a lot of research and drove 5 small SUVs.. The Forester had all the technology we wanted out of all vehicles driven. Pete and John were great We did a lot of research and drove 5 small SUVs.. The Forester had all the technology we wanted out of all vehicles driven. Pete and John were great to work with when purchasing this vehicle. We used AAA Buying Service to get a price less than MRSP and the Dean Team had the lowest price. We were very happy with the Dean Team. CindyS More

The most pleasant car buying experience I have ever had. After we showed up before opening on a Saturday, Mark volunteered to show us available Legacies before the dealership even opened. He was very welcom After we showed up before opening on a Saturday, Mark volunteered to show us available Legacies before the dealership even opened. He was very welcoming, and never made us feel pressured or rushed. He tried very hard to make sure we chose the car that was right for us. After he sold us the car, he took the time to show us how to set up the Bluetooth and made sure we understood the other special features. I was impressed by his knowledge and friendly hassle-free approach. Everyone there was very willing to work with us, even after they became very busy. Overall, this was the most pleasant car buying experience I have ever had. More