Dean Team Subaru Volkswagen

Our experience with Carl Schaeffer was exceptional. Carl was personable and informative. Carl answered every question we had before we even asked it. The most impressive thing he did was to go over every was personable and informative. Carl answered every question we had before we even asked it. The most impressive thing he did was to go over every single aspect of our new car. Carl even set up the Bluetooth feature and took the extra time to enter our call lists so we would not have to fool with it later. I can't say enough about Carl Schaeffer, he is so professional yet so down to earth. By the way, we love our new Passat too. Thanks Dean Team! Sincerely, Helen More

We recently purchased a 2013 Subaru Outback from Dean Team Subaru Volkswagon. Everyone we worked with, sales manager Matt Kuhn, sales rep Pete Ostlund, and finance manager Rick Richard were all very per Team Subaru Volkswagon. Everyone we worked with, sales manager Matt Kuhn, sales rep Pete Ostlund, and finance manager Rick Richard were all very personable, professional, and easy to work with. We didn't feel pressured to make a purchase and when it came to determining price and value of our trade-in, they were willing to work with us. Overall, it was a pleasant experience and we would recommend this dealership and the people we worked with to our friends and family. More

Pete was very friendly and listened intently to all our questions and answered everything we asked. Very personable young man. Would recommend him highly. We are very happy with our new Suburu Impreza. questions and answered everything we asked. Very personable young man. Would recommend him highly. We are very happy with our new Suburu Impreza. More

This is the 4th VW I have bought/leased with this dealership. I have been happy each time. Dustin is a great guy to work with...makes the experience painless and without stress. He works with your be dealership. I have been happy each time. Dustin is a great guy to work with...makes the experience painless and without stress. He works with your best interest in mind. I have "tried" other dealerships, but always come back to Dustin and the Ballwin Dean Team. I trust this dealership and will always recommend them to friends and family. More

John and the whole Dean Team Ballwin crew were able to get me into a beautiful used car for an excellent price. Definitely recommend them. get me into a beautiful used car for an excellent price. Definitely recommend them. More

We just bought a used voltzwagon from Carl at dean team ballwin and so far have been extremely satisfied with the service. He even called the next day to thank us again for the purchase and update us on ou ballwin and so far have been extremely satisfied with the service. He even called the next day to thank us again for the purchase and update us on our ordered paint. Very on top of it and helpful. Would definitely go back if we were in the need for another vehicle. More

We brought our 2007 VW Jetta in for it's 100,000 maintenance. We also asked them to check the AC and give it the state emissions and safety inspection. They were ready for us when we dropped it of maintenance. We also asked them to check the AC and give it the state emissions and safety inspection. They were ready for us when we dropped it off early in the morning, called promptly after locating the AC problem and were willing to work with the Car Warranty company that we had an extended contract with. The car was ready by the end of the day. Jeff was willing to accept and apply a VW coupon which we had received in the mail and that saved us $93.00. Our only minor disappointment was that the printer in the shop was not working that day for us to get the emissions inspection report, so we will need to bring the car back another day to complete the inspection. That is a minor inconvenience when you are treated so well in every other way. More

Carl Schaefer of the Dean Team did a great job helping us with our car purchase. Had a very positive experience with the dealership and would highly recommend them. My wife is loving her new Eos! with our car purchase. Had a very positive experience with the dealership and would highly recommend them. My wife is loving her new Eos! More

Eric was friendly, courteous, professional and followed up with me on an outstanding issue I had on my vehicle at the time of purchase. I couldn't get a response from my salesperson, but Eric was proactiv up with me on an outstanding issue I had on my vehicle at the time of purchase. I couldn't get a response from my salesperson, but Eric was proactive and my issue was quickly and efficiently resolved. I was beginning to feel like the service had ended at the sale, and was feeling skeptical about my experience with this dealership until Eric became involved. Now, I am confident that they truly care about their customers, and would highly recommend Dean Team of Ballwin, and most specifically Eric. Thank you for your prompt and efficient service Eric! More

This is a great dealership with knowledgable employees. It has a laid-back feel to it, and they have an extensive stock of vehicles to choose from. Rick Cody loves his job and he has a no-pressure approac It has a laid-back feel to it, and they have an extensive stock of vehicles to choose from. Rick Cody loves his job and he has a no-pressure approach to sales. If you are looking to purchase a new Subaru, this dealership is the place to go. More