Dean Team Subaru Volkswagen

I think this was the friendliest dealership I have been to. Every single person there was so Nice and helpful. Brandon was very patient with us and helped me to make a great decision, I love my new Pass to. Every single person there was so Nice and helpful. Brandon was very patient with us and helped me to make a great decision, I love my new Passat, Diesel Engine, and I would buy another one from Dean Team, except mine will probably last forever. More

I purchased a car from the Dean Team a couple weeks ago and worked with Wes Gallegos. He was friendly, knowledgeable and worked hard to get me a price I was happy with and without pressure. Working with We and worked with Wes Gallegos. He was friendly, knowledgeable and worked hard to get me a price I was happy with and without pressure. Working with Wes made what could have been a miserable experience a pleasant one. I also worked with Rick Richard with my financing. He was also very friendly and efficient, completing the process quickly. When purchasing my last car, I spent nearly 6 hours at the dealership. The process at the Dean Team was closer to 3! :D I would definitely recommend to family and friends Wes and the Dean Team! More

BOTH MYSELF AND MY WIFE RECENTLY PURCHASED A 2010 VW CC FROM THIS DEALERSHIP,AND IT WAS BY FAR THE BEST EXPERIENCE WE HAVE EVER HAD.BOTH THE SALESPERSON,SALES MANAGER AND THE BUISNESS MANAGER WERE NOT ONLY FROM THIS DEALERSHIP,AND IT WAS BY FAR THE BEST EXPERIENCE WE HAVE EVER HAD.BOTH THE SALESPERSON,SALES MANAGER AND THE BUISNESS MANAGER WERE NOT ONLY KNOWLAGABLE,BUT PROFESSIONAL AND COURTIOUS.EVEN ON THE DATE OF PICKING UP THE CAR,NICK RHODES WENT OUT OF HIS WAY TO MAKE THE DELIVERY OF THE CAR A PLEASURE,FROM ASKING WHAT QUESTIONS WE STILL HAD,TO MAKING SURE THE CAR HAD A FULL TANK OF GAS.WE HAVE NEVER HAD THIS KIND OF EXPERIENCE AT ANY OTHER DEALER,AND THERE HAVE BEEN MANY,THROUGHOUT THE YEARS.OTHER DEALERS NEED TO TAKE A CUE FROM THE DEAN TEAM.I WILL BE RECCOMENDING THIS DEALERSHIP TO ALL OF THOSE WHO I KNOW WHO MAY BE INTERESTED IN BUYING A NEW OR USED CAR.THANKS DEAN TEAM More

This has been our second purchase from Dean Team of Ballwin, and this is for a good reason. The staff there is very professional and extremely efficient. Adam worked very hard to get me the best price Ballwin, and this is for a good reason. The staff there is very professional and extremely efficient. Adam worked very hard to get me the best price possible and it was a painless transaction. We will gladly drive the hour and a half to purchase our next vehicle from him, as well as recommend him to our family and friends. More

The salesman was ok. The finance person had an atitude because I would not accept his offer for financing. It was an insult and only after I said I was leaving and a phone call from the used car manager ( because I would not accept his offer for financing. It was an insult and only after I said I was leaving and a phone call from the used car manager (?) did he offer a much lower finance interest rate. He also sold me a high dollar low coverage service contract which I have since cancelled. I know my sale was not a high dollar sale, but I should not feel this way after leaving. I come in contact with a lot of people in my work and I will not recommend this dealership. The Jeep Commander I purchased also has some issues that were not pointed out to me, one of them being the heater control assembly that the light bulbs have burned out in and is only sold as an assembly costing way over $100 and the brake rotors were bad also. I was told that their mechanics go over their used vehicles with a fine tooth comb, I don't think so. I have probably purchased over a hundred cars since I started driving and this experience was probably one of the worst I have ever had. More

Recently purchase a 2012 Passat from this dealership after visiting with them at the St. Louis Auto Show. On our first visit to the dealership the sales consultant actually remembered talking with us a after visiting with them at the St. Louis Auto Show. On our first visit to the dealership the sales consultant actually remembered talking with us at the auto show even after meeting with who knows how many people during the auto show. When we picked up the car, Brandon took his time explaining EVERYTHING on the inside and outside of the car - even taking time to flag the page in the owner's manual which explained how to program the garage door openers. Would definitely recommend this dealership to others. More

I bought my new Golf R, sight unseen, from Dean Team. David and Dustin were friendly, knowledgeable, and really willing to make this purchase happen. Because this transaction was handled over the phone, David and Dustin were friendly, knowledgeable, and really willing to make this purchase happen. Because this transaction was handled over the phone, they had to spend extra time with me to arrange shipping and to mail documents back and forth. But they made it almost as easy as buying a book from Amazon! I really appreciate the lengths that David and Dustin went to ensure that I was happy with my new car. I would definitely do business with them again, despite having a VW dealer in my hometown. Jason More

Wes was very helpful and friendly. Our whole experience with the Dean Team from financing to negotiating was actually a pleasant experience. We will definitely recommend Wes and the Dean Team to our frie with the Dean Team from financing to negotiating was actually a pleasant experience. We will definitely recommend Wes and the Dean Team to our friends! More

I am the sister who also bought from Dustin within an hour of her purchase. Dustin worked hard to find exactly what I wanted in my Passat down having the windows tinted. He went above and beyond to ens hour of her purchase. Dustin worked hard to find exactly what I wanted in my Passat down having the windows tinted. He went above and beyond to ensure a smooth transaction; out of the dealership within 2 hours. I didn't get any of the cheezy tactics like "let me check with my manager to see if we can do this" and haggle back and forth all afternoon nor the old "what's it gonna take to get u to sign today?" He was knowledgable, professional and very courteous. It truly was a pleasant experience. Planning to go back to him at lease turn in! More

Dustin was very friendly and easy going. He made the buying/leasing experience pain-free and hassle-free. I was in-and-out of the dealership in under 3 hours. I felt Dustin was very upfront and honest a buying/leasing experience pain-free and hassle-free. I was in-and-out of the dealership in under 3 hours. I felt Dustin was very upfront and honest and appreciated his assistance. This was my 2nd purchase/lease from the Dean Team VW and will probably go back again in a couple of years. I will totally recommend this dealership to my friends and family. In fact, my sister came in the same day and leased a vehicle as well! More