Dean Team Subaru Volkswagen

John was great to work w/. He took his time to show me everything about the car. He was friendly, kind, and extremely helpful throughout and after the whole experiance. I would absolutly recommend him t everything about the car. He was friendly, kind, and extremely helpful throughout and after the whole experiance. I would absolutly recommend him to anyone looking to purchase a new or used vehicle. I also could not be happier w/ my new Golf TDI!!! More

Everyone was extremely friendly and helpful from the time I walked on the lot until I drove off with my new vehicle. Tom Gould was honest and extremely helpful. He even took me up on the lot and introduced I walked on the lot until I drove off with my new vehicle. Tom Gould was honest and extremely helpful. He even took me up on the lot and introduced me to Wes. Wes was awesome! He was very patient and understood our needs. He worked hard with his manager and the finance team to get us what we needed. Rick was great in helping me with the bank. He did everything he could to get my payments where I needed them to be. We have always had a great experience with the Dean Team! They go above and beyond. =) More

My previous experience buying a car (at a different dealership) was terrible, so coming into this process I was very hesitant and skeptical. The Dean Team of Ballwin and Adam completely changed my min dealership) was terrible, so coming into this process I was very hesitant and skeptical. The Dean Team of Ballwin and Adam completely changed my mind, it was a great experience from start to finish. Everyone was very knowledgeable and friendly. They even worked with another dealership to get me the exact car I was looking for! More

Adam was very knowledgeable about the car. Buying a car for me can be very stressful and Adam was able to make sense of all the financial numbers I was trying to figure. He was able to make me feel good ab for me can be very stressful and Adam was able to make sense of all the financial numbers I was trying to figure. He was able to make me feel good about the process of buying a new car. More

I was recommended this dealer by USAA, our insurance company. My husband and I worked with Adam and found him to be incredibly knowledgeable and not at all pushy. He helped us to make an informed decisi company. My husband and I worked with Adam and found him to be incredibly knowledgeable and not at all pushy. He helped us to make an informed decision and the right choice for our family. We are very happy with our purchase of the 2012 Tiguan and we highly recommend Adam and The Dean Team. Great service! More

Mr. John Hawkins was very professional, courteous, and extremely friendly through out the process. He always called back as promised and delivered the purchase with a smile. I strongly recommend Mr. Hawki extremely friendly through out the process. He always called back as promised and delivered the purchase with a smile. I strongly recommend Mr. Hawkins to anyone who is interested in a Subaru. More

I leased a car from the Dean Team 6 years from Wes. He was fantastic, helpful and did not pressure us. A few years later Wes left to work elsewhere. My wife and I were so disappointed. About a month ago I was fantastic, helpful and did not pressure us. A few years later Wes left to work elsewhere. My wife and I were so disappointed. About a month ago I ran into Wes on the lot while getting my 6 year old Subaru serviced (which I had purchased after the lease was up.) I was elated that Wes was back. I told him I would be in the market for a new Subaru before the end of the summer. We talked and I sent him a list of my "must have" options and "would like" options. Wes found about 3 or 4 2012 vehicles around the country that matched what I was looking for. My wife and I came and sat down with Wes and in short order, received a fair price for our trade-in and purchased a new Subaru with everything we were wanted on it from across country. Wes took care of all the paper work and had the vehicle transported in for us. I highly recommend Wes to anyone in the market for a vehicle. Wes will work with you without putting any pressure on you. I would also like to thank Rick Richards in finance for helping us get such a great loan. He was able to get us a lower interest loan than I was able to get through my own credit union. Thanks you Wes and Rick!!! More

We came to Dean Team specically to purchase a new car. We had two older cars to trade in, we knew what we wanted, and we just had to work out the level of affordability of a new Jetta. Our salesman was very had two older cars to trade in, we knew what we wanted, and we just had to work out the level of affordability of a new Jetta. Our salesman was very helpful and worked with us to try and find exactly what we could afford. No pressure and very friendly, Adam even showed us the other models, which we did not realize were so advanced.We've had German cars in the past:VW Beetles,Jetta,Audi,and one of my trade-ins was a BMW.But we really felt that a new Jetta was a good buy.We are enjoying this Jetta very much, and if we ever want another vehicle, we are considering another VW. Dean team is clean, top-notch and our purchase was enjoyable. Monika and Carl Weidt More

After the purchase was over (Not such a great expreience) with Rick Cody. Jeff Wahby was friendly, and handled all my issues in a timely fashion. Jeff kept me informed of how much longer it was going to take with Rick Cody. Jeff Wahby was friendly, and handled all my issues in a timely fashion. Jeff kept me informed of how much longer it was going to take to get my car ready to head back to Florida. While waiting Dave from internet department came over and gave me a few key chains, a few things for my dog which was very nice. Once my car was ready Jeff informed me that I was set and have a safe trip back to Florida. My service experience was great thanks to Jeff. I just wish my sales experience (should have been the same) as I informed Mr.Cody of why I was in Missouri due to the passing of My loving Aunt and need to get back home as soon as possible. We agreed on a vehicle on a Saturday and should have been able to pick up my new car with the parts I ordered (in which I was informed would be overnighted not once but twice by Mr.Cody as well as my window tint would be completed on Monday as well as my invisible bra. Well I showed up Monday to speak with Mr.Cody and he said " I got it". Well finally my boss called and informed me that if I was not back on Monday I would not have a job. It took over a week to get my parts and the car was never cleaned. I even informed Mr. Cody I was in the Automotive Dealership business and provided Mr.Cody with all current information on my first visit. He should have had everything resolved and followed up on all concerns to have the car ready on Tuesday and not make excuses for not getting these concerns handled in a timely manner. I still never even got my key chain which I was informed would be overnighted. Mr.Cody also informed me my brand new trade would be paid on Monday the 18th at the lastest and that never even happen (which might impact my credit score). It was very hard to come to lay my loving Aunt to rest and then have to attend to the lack of Mr.Cody making promises in which never were delivered upon. A true lack of respect on his part. Mr.Cody even got my trade loan provider wrong and the finace manager called me and wanted me to pay $900 do to Mr.Cody`s lack of getting the correct information (in which I provided) the first day I was there. I guess he figured I was out of state and would never see me again. Very poor sales experience. More

Dustin for very helpful, kind, and very knowledgeable about all of my questions regarding the Possat. He made my leasing experience very pleasant and I will be sure to use him again. about all of my questions regarding the Possat. He made my leasing experience very pleasant and I will be sure to use him again. More