Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Here's the deal... I came on this website and read all of these great recommendations for the Dean Team... What I experienced, however, was the complete opposite... Sure, Eric was nice from the get-go, but h these great recommendations for the Dean Team... What I experienced, however, was the complete opposite... Sure, Eric was nice from the get-go, but his lack of appearance afterwards was frustrating. I had to take my Passat in to be worked on so that it could pass inspection. What I didn't count on was unforseen work that had no business needing fixed... Now I'm no mechanic, but I usually work on my own vehicles and I know more than a thing or two about them. This unforseen work also led to another problem that cost me an extra $150... And that was only after I made them drop it from $420!!! I shouldn't even of had to pay the $150 for their error. So when I received my final bill, over 90% of it was in labor cost. I will also add that this dealership WILL take advantage of anyone and everyone! I know for a fact that all of my lights were in working order, and yet they still felt the need to change 2 break bulbs at a whopping $28 a piece!!!! I highly discourage anyone with a decently smart brain from going here. Not only will you be taken to the cleaners, but you will be disrespected and not listened to when you complain that you actually do have an idea of what was going on. This is pathetic and a horrible experience!! More
I recently purchased a used 2001 Lexus from Dean Team Subaru. I am very satisfied with the quality of the vehicle, as well as the purchase experience. They were very willing to let my mechanic perform Subaru. I am very satisfied with the quality of the vehicle, as well as the purchase experience. They were very willing to let my mechanic perform an inspection, and when I was ready to purchase we reached a pricing agreement quickly, without haggling. More
Wes was very friendly and worked very hard to give us exactly what we were looking for. He was very helpful staying late hours so we could test drive and make sure we loved our new suv. I also liked how exactly what we were looking for. He was very helpful staying late hours so we could test drive and make sure we loved our new suv. I also liked how he offered us something to drink and how he worked hard to get us a car we could afford! Thank you More
Wes was very helpful and such a dream to work with, he made the process very easy and smooth, I have and would recommend. Him to everyone I know. If you are looking for a car he is one to go to! Thanks W made the process very easy and smooth, I have and would recommend. Him to everyone I know. If you are looking for a car he is one to go to! Thanks Wes, your awesome! More
It was a HOT day when we purchased our new Outback from Dean Team, served by John Hawkins. He was very friendly, courteous and knowledgeable. It was a pleasure working with him. He had a prior engagemen Dean Team, served by John Hawkins. He was very friendly, courteous and knowledgeable. It was a pleasure working with him. He had a prior engagement for the evening; John Ostlund did a fine job with the delivery. More
Keith Strickland was extremely friendly and knowledgeable about all things Nissan while my husband and I were shopping for our new Altima. He went out of his way to make our experience truly exceptional. At about all things Nissan while my husband and I were shopping for our new Altima. He went out of his way to make our experience truly exceptional. At no point did we ever feel pressured or rushed and were very impressed with the dealership. We we're all impressed with the selection of cars available on the lot and easily found exactly what we were looking for! Rick Richard was also very helpful finding us the very best financing rate. He also treated us like good friends and made the financing simple and quick. It was the best car buying experience we've ever had! We look forward to doing business here again in the future! More