Dean Team Subaru Volkswagen

Great place would reccomend anyone looking to buy new or used ! The service that me n my wife got was 5 star very satisfied will buy next car from the dean team without a doubt! When u buy new or used this used ! The service that me n my wife got was 5 star very satisfied will buy next car from the dean team without a doubt! When u buy new or used this is how ur supposed to b treated that's how I felt at the dean team dealership. More

We bought a 2011 VW Jetta from this dealership. It was an excellent experience. Jim Happe walked around the lot with us showing us many differerent vehicles. He was very helpful and informative. When i an excellent experience. Jim Happe walked around the lot with us showing us many differerent vehicles. He was very helpful and informative. When it was time to negotiate it was very quick and easy and we got a great price. More

My husband and I came to the Dean Team Subaru, because we were considering buying a new 2014 Forester. I was trying to determine which vehicle would fit me better - a Subaru Forester or a Honda CR-V. After were considering buying a new 2014 Forester. I was trying to determine which vehicle would fit me better - a Subaru Forester or a Honda CR-V. After test driving a Forester at another dealership, I was fairly convinced it was going to be the right choice for me. We came to Dean Team in order to see what they had in stock. When we arrived, they had the exact vehicle I was hoping to buy. James came right over to help us. He explained the symmetrical all-wheel drive and showed us a video about it, further convincing us of the quality of Subaru. It took us some time to negotiate, but he and sales manager, Matt, were willing to meet us at a price we could afford. I actually called around to a couple of other Subaru dealerships, but they were unable to negotiate with us on the terms we wanted. After talking with the other dealerships, I realized just how much the Dean Team is willing to work with their customers. I got the vehicle I wanted at a decent price, with all of the exciting options the Forester Premium has to offer. James put in a lot of time and effort to help us and even stayed late after we purchased the car to make sure we understood how to use everything. Dustin helped us with finance and got us an even lower interest rate than what was initially quoted! Everyone was very friendly, professional, and flexible. We are so pleased we bought our new Forester from the Dean Team! More

We were very happy with the sales team in purchasing our new Subaru Forester. We received courteous attention and are extremely happy with our new car. new Subaru Forester. We received courteous attention and are extremely happy with our new car. More

Everyone from the Sales to the Service Department has been very nice, friendly and helpful. I will always use this dealership. They are the BEST!!! been very nice, friendly and helpful. I will always use this dealership. They are the BEST!!! More

Both Roberts and Gallegos were customer oriented and well informed about the product. The deal was transparent with no hidden issues. The price seemed fair. I would recommend the dealership and both gentle informed about the product. The deal was transparent with no hidden issues. The price seemed fair. I would recommend the dealership and both gentlemen to friends. More

I visited The Dean Team Subaru to test drive the Crosstreck Hybrid. Scot was amazing. He was very friendly and polite. He made me feel welcomed and comfortable. He was above board and honest with in Crosstreck Hybrid. Scot was amazing. He was very friendly and polite. He made me feel welcomed and comfortable. He was above board and honest with information. Even though Scott is new to this job he acted like an old pro but in a good way. I would send any of my friends to him who want to buy a new car. I also had a positive experience with everyone else I met at the dealership except for the financing process ( not the person). I waited for about 2 hours to get the financing completed because there was not enough personnel to handle that part. When I met with the financing person I was presented with numbers that already included 3 different kinds of warranties. I was never asked if I was interested in any warranties. All I wanted was the monthly payment on a loan financing the vehicle I am buying. Then I would have been receptive to discuss possible warranties. There also was a coupon for the bumper to bumper warranty which made it 50% cheaper. This was not presented to me until after I had declined the warranties. In summary - the sales experience with Scot was excellent and refreshingly honest. The financing experience was the kind of experience why people like me want to have a broker handle the deal because we don't want to have to find hidden costs and engage in back and fourth haggling over the price. The financing process needs improvement - it took way too long. The letter and the gift I received yesterday was a nice touch. Keep it up and hang on to Scot - he is a great asset to your company. Thanks for letting me provide input. More

I can't say enough about the wonderful experience we had with the service department at at Dean Team Vokswagen and with Scott Roberts. Our dent repair was fast, easy, and more affordable than the three had with the service department at at Dean Team Vokswagen and with Scott Roberts. Our dent repair was fast, easy, and more affordable than the three other quotes I was given from collision repair shops! More

I had a WONDERFUL experience buying my car at Dean Team. I shopped around at other dealerships for about a week before going to Dean Team, but I wish I would have saved myself the time and gone there first I shopped around at other dealerships for about a week before going to Dean Team, but I wish I would have saved myself the time and gone there first. I worked with Wes, who was extremely helpful, and did an excellent job of getting me the car I wanted at a great price, instead of pushing the cars he might have wanted me to buy like the salesmen at the other dealerships. I don't think I'll ever buy a car anywhere else. What started out as a stressful and frustrating process quickly became simple and even fun when I went to Dean Team and Wes asked me what kind of car I was interested in. I highly recommend that anyone looking for an easy experience buying a car should go to Dean Team Subaru Volkswagon! More

We just purchased our second volkswagen from Dean Team in Ballwin. From the maintenance service on our last Tiguan, to the purchase of our new Tiguan, we could not be happier. I am a registered nurse at a Ballwin. From the maintenance service on our last Tiguan, to the purchase of our new Tiguan, we could not be happier. I am a registered nurse at a local hospital and tell everyone to check out Dean Team, when they are shopping for a car. The staff is courteous and professional. Scott Roberts made the purchase easy and non-stressful. Dean Team is lucky to have him in the organization! More