Dean Team Subaru Volkswagen

Dustin was incredibly helpful finding me the right car to bring to college. After carefully considering my budget and needs, he found me a Jetta that was a perfect fit. He made my first car buying experien bring to college. After carefully considering my budget and needs, he found me a Jetta that was a perfect fit. He made my first car buying experience nothing but pleasant, and I would recommend him to any one of my friends. Thanks Dustin! More

We called The Dean Team to get clarification about the pricing of a 2013 Jetta TDI that was listed on their website while we were at another VW dealership. Dustin answered our questions on the phone and pricing of a 2013 Jetta TDI that was listed on their website while we were at another VW dealership. Dustin answered our questions on the phone and encouraged us to come see what The Dean Team had to offer. The best decision we made was walking away from the other dealer and going to see Dustin Westhoff at The Dean Team. Dustin was friendly, knowledgeable, and upfront about what he could do for us. After purchasing the Jetta Dustin took the time to walk us through everything the car had to offer and made sure we knew how to do everything. We even learned about some features on our other Jetta that we have had for 4 years that we didn't know about. We will never go anywhere else not matter how far we have to drive to get there!!! If you live within a four hour drive of the Dean Team go see Dustin, it will be well worth the trip!!!! More

I purchased a car over the internet and dealt with Dave Liss. The experience was excellent, and I recommend Dave to others. He was a pleasure to deal with. My experience with Tony Wright and the dea Liss. The experience was excellent, and I recommend Dave to others. He was a pleasure to deal with. My experience with Tony Wright and the dealership's financial manager, who processes the sale, was not As wonderful. First, the financial manager did a very, very heavy pressure sale job regarding his effort to sell me an extended warranty. He absolutely would not take 'no' for an answer despite my saying 'no' at least 10 times. It was unpleasant and the type of pressure dealing that gives car dealerships a bad name. He was relentless, repeatedly telling me that he just couldn't understand why I would say 'no', and extended the paperwork process until I said 'yes'. While I may have secured a decent deal for the warranty, the experience was so disrespectful of the purchaser. Since when does 'no' mean, keep at it until you wear down the customer? Regarding Tony Wright ... we purchased a new car that had a slight blemish, which we noticed at the dealership. We thought it might have been dirt, but it wasn't. I emailed and/or called Tony several times beginning the next day, all of which were essentially ignored. When I called Tony, for example, he told me he couldn't deal with the issue over the phone, that he'd call me the next day, then never called back. Ultimately, I was able to get the issue resolved, but only by having to bring the issue to the attention of national Subaru. This should never have happened. Since then, we've contacted tony twice and he's been excellent. Roy More

We had to get our windshield replaced by a certain time and date. Eric did a great job in setting up the appointment and getting us a loaner car that we needed. and date. Eric did a great job in setting up the appointment and getting us a loaner car that we needed. More

Dustin made the experience amazing! He was referred to me by my Godson who used to work at the Dean Team. He assured us we would get an amazing deal. Dustin gave 110%! by my Godson who used to work at the Dean Team. He assured us we would get an amazing deal. Dustin gave 110%! More

I did a first test drive with Tony Wright on a Forester and then later with Pete Ostlund on both a Forester 2.0 XT and an Outback. In between, Tony and later Pete remained in contact but were not pushy in and then later with Pete Ostlund on both a Forester 2.0 XT and an Outback. In between, Tony and later Pete remained in contact but were not pushy in the least, always offering to help. It took me a couple months as we wanted to pay off an existing car loan, but when I was ready the folks there were ready too. I found a great deal online for a competitor which they quickly agreed to match and worked with me and got me a better interest rate at my bank than my bank was going to give me outright! So now I have a new Forester and I love it, and the payment is incredibly reasonable. Would totally recommend the Dean Team for your next Subaru. More

My experience at the Dean Team Dealership was amazing. John Ostlund helped me find the perfect car for me within my budget. He explained everything so well and he made my decision to buy a new car an easy John Ostlund helped me find the perfect car for me within my budget. He explained everything so well and he made my decision to buy a new car an easy one. When I picked up my new car he went through every feature of the car and made sure that I knew exactly how to operate every function. I would recommend this dealership to anyone who is looking for a new or used car. More

My wife and I bought a Passat from Dustin last month, and could not be happier. Everything was smooth and painless. Price was great, paperwork was fast, and Dustin explained every feature in the car in a way could not be happier. Everything was smooth and painless. Price was great, paperwork was fast, and Dustin explained every feature in the car in a way that was easy to understand. I will be recommending him and the Dean Team to anyone I know that is looking for a car. Great experience!!! More

I found the car on the internet site, made a phone call inquiring abuot the car - the call was fowarded to Paul. He made arrangments to hold the car until I could get to the dealership. I live 200+ miles a inquiring abuot the car - the call was fowarded to Paul. He made arrangments to hold the car until I could get to the dealership. I live 200+ miles away. Arrived on a Friday evening around 7:00 - trade arrangement made and purchase was made that evening before dealership closing. Paul was effcient, new his product, and professional. More

I received excellent service from Paul Biermann and the service department every time I brought my car in for routine service. Paul always remembers me and communicates with me often to make sure that I a service department every time I brought my car in for routine service. Paul always remembers me and communicates with me often to make sure that I am a satisfied customer. I certainly will remember this when I decide on making my next purchase. More