Dean Team Subaru Volkswagen

This is the second vehicle I've purchased from Pete and Dean Team in the past year, and both experiences have been top-notch. I did visit other dealerships to research prices and secure the best deal, and Dean Team in the past year, and both experiences have been top-notch. I did visit other dealerships to research prices and secure the best deal, but Dean Team has EARNED my business both times. Scott worked incredibly hard to secure the vehicle I requested, and Pete was friendly, attentive, and worked to get me the deal I wanted. I always visit multiple dealerships as part of my car buying research, because I want to get the best deal. It just so happens that Dean Team has earned my business both times by stepping up to the plate and providing the best deal. Add to that the great, friendly customer service, and they're hard to beat. More

I bought a 2010 VW Golf over the Internet (Auto Trader) from David Liss. He and his staff went out of their way on pre-purchase to insure I saw the car as it was, and not with BS. I arrived to pick it up a from David Liss. He and his staff went out of their way on pre-purchase to insure I saw the car as it was, and not with BS. I arrived to pick it up and tow dolly it home and again Dave and the Dean Staff were very helpful in getting it onto the car dolly and seeing me off with everything I needed. This was a great dealership experience unlike some other VW dealers I have dealt with in the past...I also have a 2010 VW Sportwagon. More

Moved from Illinois and had an existing problem that was handled so professionally and quickly... Very happy to call Dean Team our new dealership!!! Eric Harrelson is a super advisor to work with!!! handled so professionally and quickly... Very happy to call Dean Team our new dealership!!! Eric Harrelson is a super advisor to work with!!! More

Very detailed. Polite and easy to speak with. Had the answers I was looking for, and gave me a good deal. I was happy with the salesman, and I look forward to dealing with him when I purchase additions. answers I was looking for, and gave me a good deal. I was happy with the salesman, and I look forward to dealing with him when I purchase additions. More

If you are looking for that awesome car shopping experience, request Dustin for sales and Richard for finance! Made me Dean Team customer for life! experience, request Dustin for sales and Richard for finance! Made me Dean Team customer for life! More

Didn't plan on buying a Subaru at all... actually meant to stop by the Hyundai dealership and Blackberry maps led me to the Subaru dealership. I spotted an Impreza hatchback that I enjoyed, and Shaw meant to stop by the Hyundai dealership and Blackberry maps led me to the Subaru dealership. I spotted an Impreza hatchback that I enjoyed, and Shawn test drove it with me. He was great to work with, didn't pressure me into the sale, and backs the Subaru product he is selling (he knows he's selling a great vehicle). If you are looking for a car, go see Shawn. More

Paul was very pleasant to deal with. Purchasing a new car can be a very challenging and frustrating experience, but Paul at Dean Team made the process a smooth one. The buying process for our new car was car can be a very challenging and frustrating experience, but Paul at Dean Team made the process a smooth one. The buying process for our new car was pretty simple and straight forward. On delivery of the vehicle, an extensive review and instruction was performed. More

I visited the dealership on a rainy Friday night.  It was close to closing and the first person I ran into was Rick, he very nice and courteous.  I explained that I was looking for a new listing I saw It was close to closing and the first person I ran into was Rick, he very nice and courteous.  I explained that I was looking for a new listing I saw on the internet and he directed me to Steve.  Steve greeted me with a helpful attitude and asked me which vehicle I was looking for.  We were headed to the back of the dealership when Steve saw the vehicle on the rack in the shop.  We entered the shop and I was so excited to see the car I asked Steve if I could inspect it while on the rack and he said no problem.  This was the first time I have ever had the opportunity to inspect the underneath of a used vehicle I was interested in purchasing.  By allowing me to perform the inspection shows me that this dealership and Steve have confidence in the product they sell and the quality they have to offer.  This is the type of dealership I want and did buy my next vehicle.  Obviously I did not test drive the car that evening but I did return the next day to test drive it and had some requests which were meant to the detail. This made my overall experience a hassle free and satisfying one. Thanks again Rick and Steve, Love the car. James Kempff More

My husband had purchased three cars from the Dean Team in the past! So when he told me that he wanted a Passat TDI I made a phone call! I spoke with Carl Schaeffer. I told Carl what I was looking for, (ex the past! So when he told me that he wanted a Passat TDI I made a phone call! I spoke with Carl Schaeffer. I told Carl what I was looking for, (exterior/interior). Since we lived two hours away Carl and I communicated thru email and phone! Carl knew that we were not in a hurry and not once did he pressure me. Close to a month later, I called Carl and told him when we would be up. I also spoke to Mike Liss. The car we wanted was located! We drove up the next day. Both my husband and I were impressed! We were sold! Pick up/delivery went smoothly! While waiting on paper work other staff members were friendly to us! Our daughter (5) was able to sit in a play room and entertain herself! The entire process was pleasant! Carl was very professional, yet laid back! We will definitely recommend The Dean Team to our friends! More

The service I receive at the Dean Team service dept with Eric is A+. When I walk in I always go to the desk to the left where I know he will be. He smiles and calls his customers by name. I am a widowed Eric is A+. When I walk in I always go to the desk to the left where I know he will be. He smiles and calls his customers by name. I am a widowed mother who just moved from a small town to the St. Louis area two years ago. I bought this Jetta right after the move in 2011 from the Dean team. Each time I have went in for service I know I can ask him any stupid vehicle or awkward pricing question, he answers with confidence, sincerety and with a smile. Also, the communication I receive from Eric with the service issue is timely, efficient and top of the line. I don't have to wonder what's going on with my vehicle. He is also available via email for service questions and information which is very convenient for people, like me that work at a desk. Thanks, J. Danielle Oliver More