Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Friendly, knowledgeable, dealership We have bought several cars over the last 40 years. The experience was almost always trying and painful. There was always a tremendous amount of tim We have bought several cars over the last 40 years. The experience was almost always trying and painful. There was always a tremendous amount of time spent completing the purchase - sometimes involving more than one day. That was simply not the case at this dealership. James listened to what we wanted, communicated that to Scott and within less than two hours we were the new owners of a new Subaru Outback. They even stayed well past their normal quitting time to make sure we were 100% satisfied with the total experience. When we need another car - you can be assured that we will contact The Dean Team again. They have earned our business for years to come. More
Great experience Scott Jones and Jason Moore were outstanding to work with, very friendly and professional! They made our car buying exprience stress free and an enjoy Scott Jones and Jason Moore were outstanding to work with, very friendly and professional! They made our car buying exprience stress free and an enjoyable event, unlike my past expriences with other dealers. They have put the Dean Team at the top of our list and we will not hesitate to recommend the Dean Team to anyone looking for a new or used vehicle. This was our FIRST hassle free car buying exprience---GREAT EXPRIENCE The Roberts Family More
Save the hassle and make this place your first stop! My wife and I shopped around for Outbacks all day. We were told by a friend to check out the Dean Team but we didn't know anything about them so we c My wife and I shopped around for Outbacks all day. We were told by a friend to check out the Dean Team but we didn't know anything about them so we checked out the other Subaru dealers and a few other big name lots first. That was a waste of time to say the least. We were bombarded by terrible attitudes and pushy salesmen allllll morning. They either didn't have what we were looking for or they did but they wanted to sell us something else. OR xxxx, The first lot we went to the salesman didn't even introduce himself. I had to introduce myself and all he did was complained about how we was going to be the only person on the floor that day. uh, what? we took off work to come here and listen to you complain about work? really? "No sale for you!", my wife muttered. So after all the headaches, we headed out to the Dean Team to give them our last shot before giving up on the dealer world. This was hands down the best experience I've ever had purchasing a vehicle. Scot Jones had a great sense of humor and was not pushy at all. He did not rush us into the office to get our personal information. He was relaxed, informative, and believe it or not honest. HAH! An honest salesmen!! This place is great! but we weren't sold yet. If you ever shop around for a used Subaru Outback you'll find that the used ones can be hard to find with low miles and a warranty. It can be kind of frustrating. Until we happened upon this place. I blame myself for not listening to our friend and saving the time we wasted on those other places. They had a large inventory of certified preowned with low miles and every color made! JACKPOT! Naturally this car is an investment so we were kind of particular about the car we were looking for and these guys were nothing but understanding and very helpful when it came to finding the "perfect" car. The fact is they didn't try to sell us anything, the car sold itself, they just helped make it a fun experience. The price was a little out of our range but they made it work without the haggling games you have to play with most dealers. Now that made for one happy wife! Then it was time to finance, of the 4 older cars we have owned, this was the first car we had ever financed so naturally there was some nail biting and a bit of forehead sweat. Tom Dean helped us through the financing process. Tom had a great sense of humor and made it painless! I give this dealer five stars, and will always recommend them to anyone! -Ty and Lisa More
Stress-Free Car Buying Experience - Thanks Scot Jones Scot Jones helped to make my car buying experience stress free. The entire process was friendly and fair. I truly believe I received the best price Scot Jones helped to make my car buying experience stress free. The entire process was friendly and fair. I truly believe I received the best price possible. I would DEFINITELY buy from Scot Jones @ The Dean Team again!!! More
Birghday delivery Wes and the staff delivered the vehicle with a bow and made the excellent experience even more wonderful. They have won my business in the future. Smo Wes and the staff delivered the vehicle with a bow and made the excellent experience even more wonderful. They have won my business in the future. Smooth transaction and excellent delivery More
Great experience John Ostlund was great to work with. We are new to Subaru and when we went for the test drive he explained all of the benefits thoroughly. When we r John Ostlund was great to work with. We are new to Subaru and when we went for the test drive he explained all of the benefits thoroughly. When we returned the next day, he worked with us to get the pricing we wanted to pay and Tom Dean was very personable and helpful with the transaction. He explained everything in detail so that we were very comfortable. More
New 2014 Subaru Forester Purchase John Ostlund assisted my wife and I on this new vehicle purchase. John was very knowledgeable about the 2014 Forester, and was able to highlight all John Ostlund assisted my wife and I on this new vehicle purchase. John was very knowledgeable about the 2014 Forester, and was able to highlight all the important features of this vehicle, unlike the previous Subaru dealership we visited earlier in the day. We felt comfortable working with John and appreciated his professional sales approach. Working with John was a pleasant experience! More
Great service! I bought a honda accord from this dealership and absolutely love it. The sales, communication, and transportation process of my vehicle all went very I bought a honda accord from this dealership and absolutely love it. The sales, communication, and transportation process of my vehicle all went very smoothly and they were very easy to work with. Carl was great to work with and I would recommend this dealership to anyone. Thanks again for my car! More
The one and only .... Scott Roberts! I have been buying VW's from Scott for the past 7 years. He has made car buying a pleasurable experience. I consider him part of the family. I will AL I have been buying VW's from Scott for the past 7 years. He has made car buying a pleasurable experience. I consider him part of the family. I will ALWAYS buy cars from him! Thanks Scott .... again!!! Dorman More
Outstanding purchase experience Scott Roberts was fantastic to work with when purchasing my new passat. We was highly professional and made it clear he was very interested in my busi Scott Roberts was fantastic to work with when purchasing my new passat. We was highly professional and made it clear he was very interested in my business, but did so in a very friendly and respectful manner. Once we aged to terms, everything was professional and efficient including a detailed overview of the cars features. I would absolutely recommend Scott and Dick Dean. Bill E More