Dean Team Subaru Volkswagen

Very easy from beginning till the end! Richard was great to work with. He listened to what we needed, made a couple of suggestions, while still listening to us. He was personable and didn Richard was great to work with. He listened to what we needed, made a couple of suggestions, while still listening to us. He was personable and didn't mess around. The whole process of leasing my Jetta went quickly and efficiently. I would recommend him to my friends. On the Finance side I dealt with Dustin... another great guy... efficient and personable. More

Don't Waste Your Time at Suntrup After a really bad experience with Adela Alispahic, a salesperson at Suntrup Volkswagen, I was treated extremely well by the Dean Team. Salesman Brad After a really bad experience with Adela Alispahic, a salesperson at Suntrup Volkswagen, I was treated extremely well by the Dean Team. Salesman Brad Gilbert was professional, personable, and made me a phenomenal deal. As a woman, I very much appreciated not being taken advantage of and not feeling pressured by Brad. However, I especially appreciated not being humiliated in front of other customers as I was at Suntrup. At both places, I knew what I wanted and how much I had to spend; and I felt it was my right to negotiate the best deal possible. While I was called a liar and dismissed as "playing games" by Adela at Suntrup, Brad worked wonders and I drove away with the car and the deal that I wanted. I simply can't say enough good things about my experience with the Dean Team. My suggestion...don't waste your time with the other Volkswagen dealers in the St. Louis area. Go see Brad Gilbert first. More

Fast, fair, and professional! Carl was amazing to work with. He was very knowledgeable about the vehicle I was interested in and was patient and understanding with any questions or Carl was amazing to work with. He was very knowledgeable about the vehicle I was interested in and was patient and understanding with any questions or requests I had during the test drive. I was looking for a replacement vehicle after my previous car was totaled out. I was able to leave Dean Team feeling like everyone I interacted with really cared about what I was going through, and that made the pain of losing my old car so much easier to bear. Rick Richard was able to get me set up with a monthly payment I could afford at a fair interest rate. My family has purchased its last three vehicles from Dean Team, and there is no mistaking why we keep coming back; the service is fast and friendly, the staff is knowledgeable and thorough, and every visit exceeds expectations. Thanks Carl and Rick! More

easy and friendly I located a vehicle from outside the state in Ballwin, MO. I called and Carl Schaeffer was easy and honest to work with. He kept in contact with me I located a vehicle from outside the state in Ballwin, MO. I called and Carl Schaeffer was easy and honest to work with. He kept in contact with me and made it the easiest car purchase I have ever experienced; minus the 4 1/2 hour drive to the dealership! He even gave me a lift back from Hertz to return my rental car. He also respected my wishes to not have the car prepped. More

Amazing! Will listen to your needs! My experience at this dealership was amazing! The Subaru salesman we dealt with was very knowledgeable and understanding. Mark listened to what we wer My experience at this dealership was amazing! The Subaru salesman we dealt with was very knowledgeable and understanding. Mark listened to what we were looking for and the budget price we needed. He was very honest and helpful and got me and my wife into an excellent outback with low miles at a fair and affordable price. Thank you to the whole Dean team Subaru staff!! Especially Mark!! More