Dean Team Subaru Volkswagen

Easy car buying experience My husband and I were trying to avoid buying a car through a dealership because of bad experiences in the past. Carl made the car buying process smoo My husband and I were trying to avoid buying a car through a dealership because of bad experiences in the past. Carl made the car buying process smooth and easy and was able to answer all of our questions in a timely fashion. Everyone went out of their way to make sure all of our needs were met and we were happy with the whole car buying process from start to finish. I would definitely buy a car from Carl at Dean Team again...in fact, we will go there first next time and save ourselves time and hassle. More

Love my Subaru! Thank you John for providing us with excellent customer service. Best car buying experience of my life, so far! Love my new Subaru. Will never go b Thank you John for providing us with excellent customer service. Best car buying experience of my life, so far! Love my new Subaru. Will never go back to Webster Groves now that I found you! More

Fantastic new car & wonderful buying experience! Our experience with Dean Team Subaru was easy and pleasant from start to finish. John went out of his way to be sure that all our questions were answ Our experience with Dean Team Subaru was easy and pleasant from start to finish. John went out of his way to be sure that all our questions were answered, and has continued to stay in touch to make sure that everything is going well with our gorgeous new Forester. (It is, by the way. I'm in love!). John and his sales manager Matt made the whole purchasing process absolutely painless -- I'd recommend Dean Team Subaru and John Ostlund to anyone! More

Just bad customer service We have bought 2 cars from here in the last 2 years we drive them both a lot, my 2015 lego has been great, until the window cracked and they blamed it We have bought 2 cars from here in the last 2 years we drive them both a lot, my 2015 lego has been great, until the window cracked and they blamed it on hail damage that I bought car with (hail sale), I also bought a service plan to the tune of 2200$ I think. For the cars first service all was fine. Now the last 2 services they claim they can't find it. I have a slight vibration at 21k miles and they are trying to charge me $50 to get it fixed (tire balance). Another dealership near 44 did this on my wifes 2014 last year no questions asked, exact same isue vibration at 15k miles . We will not be back to this dealer for anything from now on, tried of getting jerked around over something we paid for already. Hopefully someone in the dean family sees this, but they are probably to busy thing to start a rap and sound affects career to care. Just another stealer ship here I spoke to Matt THE Manager AND While He Was Able To REMOVE THE CHARGE, He Was Very CONDISENDING, Was Saying From Driving On Dirt RoadS We Do NOT Live On A Dirt road, Really Dude YOU Been To My House Before AND Know It's A Dirt Road ??? It's not look at Google maps.... Eric has been nice in the past but today he was not, don't bother talking to Jeff his job is make you pay as much as possible. Everyone there treats me like a dumb customer, I made a v6 camaro run low 11s in the drag race 1/4 mile I know a thing or to about every area of a car. More

Excellent Experience Dean Team made buying my new Subaru a pleasant experience. Carl Schaeffer was great to work with. He answered any questions I had and fully explained Dean Team made buying my new Subaru a pleasant experience. Carl Schaeffer was great to work with. He answered any questions I had and fully explained my new car. Highly recommend Dean Team. More

Easy car buying experience My husband & I found the car buying experience to be very easy with Dean Team. Carl was able to answer all of our question about the Subaru Outback a My husband & I found the car buying experience to be very easy with Dean Team. Carl was able to answer all of our question about the Subaru Outback and even looked at incoming inventory to determine what would be arriving soon to best meet our needs. No other dealership did that for us. The pricing seemed to be straight forward and we got exactly the car we wanted. Great experience overall and would recommend working with Carl. More

Excellent Experience Just bought a 2016 Crosstrek from Dean Team Subaru. Mark was my salesman and he was so pleasant and great to work with. I shopped around, got a better Just bought a 2016 Crosstrek from Dean Team Subaru. Mark was my salesman and he was so pleasant and great to work with. I shopped around, got a better offer for my trade in elsewhere but Dean Team was able to match that offer and get me into the vehicle I wanted. I am pleased with my experience and will return to them the next time I'm in the market and will recommend them. Everyone from sales to finance to management were very nice to deal with More

Excellent Service Carl Schaeffer made my experience very smooth and easy when I purchased my 2008 Jeep Grand Cherokee. He answered all of my questions and concerns If y Carl Schaeffer made my experience very smooth and easy when I purchased my 2008 Jeep Grand Cherokee. He answered all of my questions and concerns If your in the market to buy a car, go to the DEAN TEAM. More

Great buying experience. Took all the hassle usually associated with buying a car out of the process. Definitely recommned giving them a shot. Definitely will not be a waste o Took all the hassle usually associated with buying a car out of the process. Definitely recommned giving them a shot. Definitely will not be a waste of your time. More