Dean Team Subaru Volkswagen

Ryan, Tony and Scott are the best... This was by far the best car-buying experience... these guys work incredibly well as a team to make the most efficient use of you time. Most appreci This was by far the best car-buying experience... these guys work incredibly well as a team to make the most efficient use of you time. Most appreciated was the no hassle, no hard sell, stress-free approach the take with their customers. I've purchased several new VW's from other St. Louis area dealers over the past 20 years and never had an easier car-buying experience... with the other dealers I always felt like I was being put thru the hoops of having to visit the dealer multiple times to ensure getting the best deal... these guys are honest and give candid feedback to assist you in the selection process.. they also had a lot of patience dealing with someone like me who wanted to see and drive every car on the lot. Throughout the whole process it was evident that their main interest was in putting me in the right car for a great deal. (Btw... I love my new 2016 VW Passat SE!) More

The best, as always This is the third car I've purchased from Dean Team, and the last two have been within one year. I am sold on the Subaru brand, but I will continue t This is the third car I've purchased from Dean Team, and the last two have been within one year. I am sold on the Subaru brand, but I will continue to go to this dealership for my cars. More

Great sales staff, made the car buying process easy! To start with I had started looking online at a few of their pre-owned vehicles. I texted to get some information about the vehicles and Jason immedi To start with I had started looking online at a few of their pre-owned vehicles. I texted to get some information about the vehicles and Jason immediately responded back to my inquiry. Once my wife and I went into the dealership, Jason didn't hesitate to get as many cars as I wanted to test drive. Once I found the vehicle that I was really interested in, Jason professionally worked through all my questions and made the purchase of the vehicle rather easy. More

Great team and easy to deal. JD is excellent sales man and much better deal maker. I know I wanted Subaru Legacy and had tried other dealers in the region. JD was nice to deal wit JD is excellent sales man and much better deal maker. I know I wanted Subaru Legacy and had tried other dealers in the region. JD was nice to deal with. He was not pushy like typical sales people. He was more inclined to make deal and work with me. It took me 15 minutes to decide on mutual agreeable price. I had trade in and they offered an OK price for it, but it is fine as they did agree to my price on the new car. Working for Rick was also easy. They did not try to push for extra service plan or warranties. I will definitely recommend them to any of my friends. More

Awesome!!! Thank you Jason Moore! First .... One of the worst things to do in life is car shop and we have been doing this for weeks NOW!!! Ugh ... And boy have Thank you Jason Moore! First .... One of the worst things to do in life is car shop and we have been doing this for weeks NOW!!! Ugh ... And boy have we encountered some of the most arrogant individuals in this line of work. However, not here nope you can tell everyone here puts their pants on just like us everyday! So.... We purchased a used vehicle from Jason!! I will tell you we did most of our negotiations via text and that was awesome! America is in the technology world and we get it so that was nice! Thank you Jason for taking the time out of your personal life to communicate. Like the rest of us in America our time off from work is valuable and I hope the owner realizes what an asset YOU are to his team! Perhaps if the Dean team doesn't reimburse their staff for personal devices they should consider such. Thank you for taking the time out to go over all the details of the jeep and making sure we return for the follow up details and other equipment to be installed on our jeep! We wanted to point out that if you are NOT in shape or lazy you shouldn't apply to work here ... For no one we ever seen walks ... We were like wow "do you see how everyone runs here" to the customer or a vehicle. It was hot out but they were more concerned if we needed a drink.... More like they needed one ... We encountered much aggravated times after weeks of shopping at other dealerships .... One time we said "hurry up get in the car and drive off" so the salesman couldn't see us lol .... We drove another vehicle and litterly something fell OFF that jeep (oh boy) ..... Another dealership couldn't find 3 different vehicles that they said they had and NO CLUE where they could be yet still tried to show us something we had no interest in ... Yet another dealer made us feel like we went to Edward Jones and NOT car shopping as he gave us advise on what banks to use while treating us like we had a 500 credit score (no joke) the general manger told me no I was tall enough and I didn't need side rails for my jeep so he wouldn't put them on and they would cost me 1100.00 .....(I'm 5'2)!!! I could say soooo much more but at the end of the day this what I'll say.......... See you next week Jason when you put my side rails on our NEW jeep!!!! ( for a for a fraction of what the above mentioned dealership told me) Btw.... The Dean Team's F &I guy (Rick) a thank you for your professional attitude and work getting us in and out in record time! That's always a hassle but NOT here! Jason .... We will see you again More

Great car buying experience No hassle car buying - sales consultant Wes Gallegos was terrific. Based on my experience with the purchase phase I will be taking my new car to Dean No hassle car buying - sales consultant Wes Gallegos was terrific. Based on my experience with the purchase phase I will be taking my new car to Dean Team - Ballwin for service too. I would encourage anyone looking to buy a Subaru to check out Dean Team Subaru. More

Most professional and hassle free vehicle purchse ever. My purchase was without any of the usual dealership hassles. My salesman, Mark McNulty, was great. Mark provided me with exceptional customer service My purchase was without any of the usual dealership hassles. My salesman, Mark McNulty, was great. Mark provided me with exceptional customer service above and beyond what is normal and I never felt pressured no matter how many times I stopped by or had questions. Mark was up front about the price of the Subaru Forester I was buying, there was no price haggling necessary. We then reached an agreement on what I thought was a fair amount for my trade in, which was only a few dollars away from what they had offered. Surprisingly even the financing and paper work was hassle free. There was no pressure to buy anything I did not want. Mark handled things as I think they should be, he showed and explained to me what options I had and let me ,the consumer, make the decision. I have purchased many cars, new and pre-owned, in my lifetime and this was by far the best experience I have ever had. Completely a "No Hassle Zone". Thank you Mark. More

Go see Ryan Troll Ryan did not play games. He made it as quick & easy as possible. There was no pressure. He worked around my schedule & needs. Very easy going. I dr Ryan did not play games. He made it as quick & easy as possible. There was no pressure. He worked around my schedule & needs. Very easy going. I drove out of my way to come here & plan to refer anyone I know to him & this dealer in the market! More

Full of patient seller. Jason is a very good car seller. I got a very good experience in this dealership. As a second language speaker here, he is a patient seller to help me Jason is a very good car seller. I got a very good experience in this dealership. As a second language speaker here, he is a patient seller to help me buy a car! In addition, he also has a very good after-sell service! After I bough the car from him, and I still have some questions, so he still very nice and reply me by messages detailed! Best dealer I have seen! More

Awesome! I went to look at a certain car and when I got there I discovered it was sold the previous day. I'd been there with another dealership already, and t I went to look at a certain car and when I got there I discovered it was sold the previous day. I'd been there with another dealership already, and they lost my business forever. Mark explained what happened and the mix up was beyond their control, so I gave him the chance to make it right. He talked to me about why I was looking at that car and asked if I'd be willing to test drive another car that was similar and would drive the same. I could tell he was really listening to my wants and requirements while we were on the test drive. If I couldn't find a car on their lot, he said he would check Subaru inventory for the car I wanted and have it transported in. I was set against not buying a 5 door, he asked why and he listened to my reasons. After asking if I was open to talking about a 5 door and he went over my reasons and showed me the versatility them. He never once pressured me, just made sure I had all of the information I needed to make a decision for what would be best for me. When it came to the financials he was in my corner, and never pressured me or suggested I go close to or over my budget. To sum it up: Mark is attentive, informative, friendly, courteous, patient, respectful, and a pleasure to work with! Rick also did a great job at getting me into the car I wanted for a price I could afford!! More