Dean Team Subaru Volkswagen

Outstanding with No Pressure!!! Mark is very kind, thoughtful, and patient. He answered all of my questions for months, while I made up my mind and until he found the car that I wan Mark is very kind, thoughtful, and patient. He answered all of my questions for months, while I made up my mind and until he found the car that I wanted at an incredible price...even with some extra bells and whistles. He is very knowledgeable and will go above and beyond to make sure you are happy and pleased. I very much appreciated his thoroughness and follow-up. Thank You Dean Team! More

Awesome experience!!! Jason and his team made the process of downsizing easy. I was used to spending hours at a car lot. Jason made everything work for my busy schedule and Jason and his team made the process of downsizing easy. I was used to spending hours at a car lot. Jason made everything work for my busy schedule and was honest every step of the way. He knew when I was overwhelmed and made sure I was comfortable with my purchase. I received best in class service! Thank you Deam Team. More

An Easy Experience! Jason made the purchase of my Mustang Convertible easier than I could ever imagine. I called the dealership at 5:15pm on a Wednesday to ask if the ca Jason made the purchase of my Mustang Convertible easier than I could ever imagine. I called the dealership at 5:15pm on a Wednesday to ask if the car was available to test drive. When I arrived at 5:30pm Jason had the car pulled up front and was ready to answer my questions. I never felt any pressure. When my daughter and I returned from taking the car for a spin, Jason had the paperwork ready and we rolled onto Manchester at 7pm in our new convertible. Thank You Dean Team! More

Quicker and easier than expected I just leased a GTI with them. You expect all paperwork to be slow and frustrating but they made it all fast and easy. Great guys! I just leased a GTI with them. You expect all paperwork to be slow and frustrating but they made it all fast and easy. Great guys! More

Amazing car buying experience Carl helped us through the whole car buying experience and made everything very easy and quick. He put me in the right car for me at a very reasonable Carl helped us through the whole car buying experience and made everything very easy and quick. He put me in the right car for me at a very reasonable price. Definitely recommended! More

GREAT ! Exceptional in all aspects. Mark McMulty was absolutely fantastic to work with. Crushed Honda deal on a lesser ( CRV) vehicle. Highly recommend this Exceptional in all aspects. Mark McMulty was absolutely fantastic to work with. Crushed Honda deal on a lesser ( CRV) vehicle. Highly recommend this dealer and staff. Friendly, responsive, and a great deal to boot. More

Great Car For a Great Price On a search for a first car, we stumbled across a used one at Dean Team. When we came in to look at it, our salesman Mark was very professional and he On a search for a first car, we stumbled across a used one at Dean Team. When we came in to look at it, our salesman Mark was very professional and helpful with everything. He was not pushy at all, which is something we really appreciate. We bought it the same day and are very satisfied. Thank you Mark and everyone at Dean Team! More

UPDATE. They took care of me. The review has been edited and completely changed. I was not happy with me first impression of this place and my review reflected that. HOWEVER, they The review has been edited and completely changed. I was not happy with me first impression of this place and my review reflected that. HOWEVER, they have since fixed all the problems. I am happy with my purchase. Walt was my saleman, very personable and likeable guy, man of faith and was able to talk about it while i waited. I would recommend asking for him, if you come to this dealership. I was able to finance the car right where i was hoping and received what i was asking for my trade in. The process was relatively easy but took some time and I got frustrated. Not necessarily their fault, but still upsetting. I will not comment on the financial manager Rick. I will believe it was just a long day. More

Bought a New Subaru I had a very good experience. Stephen gave me information, answered questions and followed up, but was in no way pushy. The entire staff was friendl I had a very good experience. Stephen gave me information, answered questions and followed up, but was in no way pushy. The entire staff was friendly. The other sales associates offered help, even when they knew I was working with another person. Rick did a good job with warranty options, and JD was very helpful in reviewing the car's options. I though the dealership was also fair and upfront on my trade. ws More

Review of Dustin Westhoff, Business manager Dustin was professional , got us out of the dealership without a prolonged time. When we called Tony Wright to cancel our warranties, Tony said we co Dustin was professional , got us out of the dealership without a prolonged time. When we called Tony Wright to cancel our warranties, Tony said we could not go back to zero percent for 48 months, but could cancel the warranties but had to stay at the .9 percent for 60 months, when we approached Dustin about the same thing, he stated the same thing Tony did, which was not acceptable to us. We said we wanted to go back to zero percent for 48 months, Dustin said he would call Subaru and see if he could get the contract back, which he did and we were able to go back to zero percent for 48 months. We appreciate Dustin's efforts on our behalf and for rewriting a new contract for us. All in all we had a good experience with Dean Team Subaru. More