Dean Team Subaru Volkswagen

Great Experience! Jason was straight to the point, professional, and knowledgeable. He was able to answer all of our questions. We had great confidence in Jason and t Jason was straight to the point, professional, and knowledgeable. He was able to answer all of our questions. We had great confidence in Jason and that the Dean Team stood behind their pre-owned inventory. This car was pristine! We really enjoyed the quick and easy purchase process. This was a used car for my son and we will be back when my younger son needs a car! Thank you Jason! More

The Perfect Day! From the moment Matt contacted me (just an hour after I indicated interest in a vehicle online) to the moment I drove away in my new Volkswagon Jetta From the moment Matt contacted me (just an hour after I indicated interest in a vehicle online) to the moment I drove away in my new Volkswagon Jetta (just 24 hours later), I had the most wonderful car buying experience I've ever had. Matt spent the whole day with me, showing me cars, test driving and answering all my questions. I am on a tight budget, and Matt took the time to listen and understand exactly what I needed in a car and to meet those needs within my budget. Everyone at the dealership treated me with courtesy, honesty and respect. There was never any pressure, just a relaxed, friendly, informative and helpful approach. I will never buy a car anywhere else. I really am part of the Dean Team now! More

2015 Hyundai Santa Fe Sport My father and I worked with Jason during our visit and left very happy with my Santa Fe. He made sure to keep us informed of the process and approxima My father and I worked with Jason during our visit and left very happy with my Santa Fe. He made sure to keep us informed of the process and approximately how long each step would take. There were a few things with the vehicle that needed to be fixed before taking it home and Jason was on top of it with getting things done ASAP and ordering the parts that they did not have. He made it a smooth process and I would recommend him! Dustin also helped explain the financing to us and we were able to finish that smoothly as well! More

Test drive only I was in the market for a new vehicle and was debating between the VW Beetle Convertible and a Jeep Wrangler. Stopped by for a test drive only since I I was in the market for a new vehicle and was debating between the VW Beetle Convertible and a Jeep Wrangler. Stopped by for a test drive only since I wasn't planning on buying anything for a few months...after driving the bug, left the dealership with a contract. Matt and the team had to look for my car since the one I test drove sold while I was driving it. Thankfully, they found the same car with the same cool seats in the same color at another dealership. My car had not even made it to the lot. My car was supposed to be delivered within a couple of days but got stuck in Kansas City. Matt hightailed it to KC and picked up my car so I would have it in time for the sunny weekend. When I went to pick it up, he spent a lot of time reviewing all of the bells and whistles. Matt was as excited about my car as I was! Great car buying experience. Everyone went above and beyond to make my experience painless and to get me what I wanted. Have never had a VW before but LOVE my cute, zippy Bug convertible! More

JD Daugherty is a pro Just bought a Subaru from JD. He was easy to work with and incredibly knowledgeable about all of my many questions. He helped me pick tje right featur Just bought a Subaru from JD. He was easy to work with and incredibly knowledgeable about all of my many questions. He helped me pick tje right features for my family and got me an incredible deal. To top it off, JD delivered the car to my home! Never had that happen before! Highly recommended, honest guy. More

Richard gets the job done smoothly I was met promptly by an employee who asked if I needed help. Told him I was there to see Richard and he took me into a waiting area, offered me a bot I was met promptly by an employee who asked if I needed help. Told him I was there to see Richard and he took me into a waiting area, offered me a bottle of water, then went to get Richard. It took about a minute for Richard to show and we headed out for a test drive. When we returned to the dealership we spent a few minutes discusssing the all the bells & whistles. We then sat down and after a couple of back and forths we settled on a price we both could live with. Picked the car up the next day and left feeling both of us were happy with the deal. More

Unbelievable Matt was beyond wonderful - it was like car shopping with a friend. He spent around 2-3 hours showing me cars that were what I needed and wanted... an Matt was beyond wonderful - it was like car shopping with a friend. He spent around 2-3 hours showing me cars that were what I needed and wanted... and eventually deciding on one! (Matt stayed available and awesome the 3-4 hours hours we were waiting to meet with finance and be on our way.) I was planning to visit another dealer but after Matt's genuine attempts to find "my" car ... after viewing and considering several cars - some more than once - I decided not to go because Matt had had found "my" car!! He also pulled all of this off when a massive drop in temperature and intense thunderstorm was going on. There was never any pressure to look at cars that were at or outside my price max or to even make a decision that day. Matt really had a more challenging assignment than usual because my *wish list* left A LOT of options on the lot. Not once did I feel rushed or that I was taking too much of his time. He even helped transfer my belongings to my new Jetta. Since this car had features new to me, he was excited to get things set up to use ASAP and work out a time to get everything explained and shown more clearly since it was dark. The final touch of Matt's magic was that he was trying to get a pendant from my previous car - which was not an easy task - even if it was not stormy and cold. I had to convince him that I was totally fine waiting because he would have continued working on it. OUTSIDE! The after sales follow up was unbelievable! Matt asked specific things about me and the car to ensure my satisfaction- none of that fairness like *hey, just calling because I have to and hoping you don't say anything but things are just peachy so, thanks and bye* I was never treated like a sale or just a customer... I was a real person that Matt sincerely wanted to help and check on. He also made sure I knew he *rescued* my pendant and graciously offered to mail it if I didn't want to wait until my plates were in! My dad went with me and the two of them banter about cars like two buddies, yet still managing to make sure I was included. He did an amazing job of making sure BOTH of us were informed of everything but without making me feel like I was a little lady unable to make decisions on my own. There really are not enough words of sincere gratitude to thank him for making my dreaded chore of car shopping fun and easy. Honestly, it really was a happy and successful event because of Matt! More

Purchased a 2013 Volkswagen Jetta Very helpful and very friendly I would recommend them to all my friends. I love the Jetta it's a very nice car. Number 1 in my book Very helpful and very friendly I would recommend them to all my friends. I love the Jetta it's a very nice car. Number 1 in my book More

Outstanding customer service The entire process from start to finnish was excellent. Jason and J.D. were both very professional, knowledgeable, and friendly. Any questions or conc The entire process from start to finnish was excellent. Jason and J.D. were both very professional, knowledgeable, and friendly. Any questions or concerns I had were answered. I would definitely do business with them in the future and look forward to having my vehicle serviced by them as well. More

Epitome of excellent salesperson J.D. Daugherty presented the entire Subaru product lineup and discussed all features and benefits of each vehicles. Knowledgable, professional, friend J.D. Daugherty presented the entire Subaru product lineup and discussed all features and benefits of each vehicles. Knowledgable, professional, friendly. Could not ask for more! More