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Dean Team Subaru Volkswagen
Ballwin, MO
6,151 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
December 11, 2017
Simple, hassle free buying experience . Answered my questions and didn't exert pressure. The other salesman also were helpful when I had questions and Wes was busy . Answered my questions and didn't exert pressure. The other salesman also were helpful when I had questions and Wes was busy More
by RICHARD BENDER
Employees Worked With
December 11, 2017
Working with Andrew was a very positive experience! Drew Scheetz is a very intelligent, polite, helpful and pleasant young man. I had an easy rapport with him immediately. I did not pull any punches...t Drew Scheetz is a very intelligent, polite, helpful and pleasant young man. I had an easy rapport with him immediately. I did not pull any punches...told him exactly what I was looking for and what I could afford, and he found a wonderful 2018 Subaru Forester for me. I drove it off the lot that night. Drew has worked with this dealership to make sure that all ends have been tied up...and he did this all in a very timely matter. I wholeheartedly recommend him! Go see Drew at the Dean Team VW Subaru Dealership of Ballwin! I love my new Forester! (PS: I cannot rate the service dept. yet, because I haven't had to use this department...but I will say the prepping of the car could have been a bit better...but it was dark and ultimately everything was taken car of...) More
by S Dugan
Employees Worked With
December 05, 2017
Great car buying experience I am a first time car buyer and Wes made my experience painless and easy. He asked exactly what I was looking for and price range and found me somethi I am a first time car buyer and Wes made my experience painless and easy. He asked exactly what I was looking for and price range and found me something that was perfect for me all within my requests. Wes was wonderful to work with and really eased my stresses about buying a car. He was patient with me and my questions/lack of knowledge. Wes responds to questions quickly and made sure I was comfortable with all of my decisions. He even continues to help after the sale is done. Couldn't have been more happy with my experience! More
by Shaylee Arras
Employees Worked With
November 30, 2017
Great experience! Matt was professional from the beginning to the very end. Made the car buying experience an enjoyable and stress-free one. Great person all-around! Matt was professional from the beginning to the very end. Made the car buying experience an enjoyable and stress-free one. Great person all-around! More
by lsmlhj
Employees Worked With
Matt Hampton
November 30, 2017
Superstar!!! First class all the way! Matt will do everything possible to meet your expectations and earn your trust. You will not find a better person to but from First class all the way! Matt will do everything possible to meet your expectations and earn your trust. You will not find a better person to but from. Zero pressure... nothing but the facts. Extremely knowledgeable about the vehicles. More
by Bob Cat 61512
Employees Worked With
Matt Hampton
November 29, 2017
Above and beyond! We worked with Matt and had an excellent experience. He did a great job of listening to our needs and explaining all the car’s features without being We worked with Matt and had an excellent experience. He did a great job of listening to our needs and explaining all the car’s features without being over the top. We had a very specific car we wanted that was hard to find. After some searching, Matt found us our Tiguan all the way in Alabama and got it here for us. He even delivered it to our home a couple hours away from the dealership. In the end, I think we got a genuinely fair and honest deal. And I LOVE my car! More
by Wittallyn
Employees Worked With
Matt Hampton
November 28, 2017
Great effort by our salesperson, Matt Hampton We felt that Matt went the extra mile to match us w/ a vehicle that met all our needs. He was thorough, honest, patient and accessible. We would send We felt that Matt went the extra mile to match us w/ a vehicle that met all our needs. He was thorough, honest, patient and accessible. We would send friends and family to the Dean Team (& Matt Hampton) without reservation!! More
by T & P MOM
Employees Worked With
Matt Hampton
November 28, 2017
You Can’t Go Wrong With The Dean Team Buying a car doesn’t have to be a dreaded experience. With the Dean Team you will be treated fairly and go home with the car of your dreams. Ask for Buying a car doesn’t have to be a dreaded experience. With the Dean Team you will be treated fairly and go home with the car of your dreams. Ask for Matt Hampton. He loves what he does and it shows in his commitment to his customers. If you aren’t happy; he isn’t happy. It doesn’t get any better than that. More
by GTI Girl
Employees Worked With
Matt Hampton
November 25, 2017
Fast, super bice salesman Made the whole experience super fast and easy. No run around. Salesman was attentive and answered all our questions and was super helpful. Overall gr Made the whole experience super fast and easy. No run around. Salesman was attentive and answered all our questions and was super helpful. Overall great experience More
by Timlacyvolks
Employees Worked With
November 23, 2017
Great customer service John Ostlund and Richard Gotsch went above and beyond to make sure I (the customer) felt comfortable at all times. They also were patient with me and John Ostlund and Richard Gotsch went above and beyond to make sure I (the customer) felt comfortable at all times. They also were patient with me and did not rush me into buying anything. More
by Purchased 2018 Volkswagen
