Dean Team Subaru Volkswagen

Exceptional Buying Experience We spent two solid days test driving Audi, BMW, Subaru, Volvo and VW vehicles. Andrew Scheetz at Dean Team Subaru Volkswagen was head and shoulders a We spent two solid days test driving Audi, BMW, Subaru, Volvo and VW vehicles. Andrew Scheetz at Dean Team Subaru Volkswagen was head and shoulders above anyone else we dealt with. He made sure we were able to sit in and test drive three different Subaru’s and VWs the first day; and then another two different Subaru’s on the second. He followed up each day with a phone call to make sure we had all the needed information to make a decision. When we decide to buy a Subaru he made it very easy and “greased” the skids ahead of us so that the entire process was fast and efficient. Dustin Westhoff did a great job in taking us through what additional services were available; and we were literally in and out within minutes in terms of the "financial" side of the business. More

Exceptional and fun experience! I usually hate dealing with car sales people but Matt was the exception. He really listened to our needs and concerns and was genuinely interested in I usually hate dealing with car sales people but Matt was the exception. He really listened to our needs and concerns and was genuinely interested in making sure we were happy with what we bought. I never felt pressured or uncomfortable. He made buying a car a fun experience. More

Sales review Knowledgeable, friendly, great test drive. Great experience Not pushy. Honest. Liked that the leasing setup all the licensing do I did not have to g Knowledgeable, friendly, great test drive. Great experience Not pushy. Honest. Liked that the leasing setup all the licensing do I did not have to go to the dmv the More

Amazing service The professionalism and excellence of this dealership is off the charts. Every single employee was friendly and helpful through the whole process. Whe The professionalism and excellence of this dealership is off the charts. Every single employee was friendly and helpful through the whole process. When things were delayed, employees kept us company and made us feel at home. More

Not only painless but actually enjoyable! I've been shopping for a 2018 Subaru Outback (Premium) for awhile and did my fair share of homework on the three major Subaru dealers in St. Louis. W I've been shopping for a 2018 Subaru Outback (Premium) for awhile and did my fair share of homework on the three major Subaru dealers in St. Louis. What brought me to Dean Team Subaru initially was the email communication I had with Mark McNulty and the low pricing on their website. Mark was great through the couple of email exchanges I had, helped me understand my "walking out the door" price and wasn't pushy on having me come in. When I ended up coming in, I met with Tony Wright. Tony from the get go was personable and affable, generally all around likable. I told him I was interested in the Outback but that I had plans to visit two other dealerships before the day was through. Tony said he'd love to do whatever was needed to help keep me at Dean Team and save me the trip to the other locations (Thanks Tony :) ). Since I knew what a fair amount about the Outback, there wasn't much "training" that I needed however Tony clearly was knowledgeable on the product line. He took the time to answer the few questions I had and provided clear and detailed information. He suggested a great stretch of road to do a test drive on so I could try out the various features the car had to offer. When it came to negotiations, the process was beautifully simple. Telling me that he wanted to know "what it would take" to make a deal, I was straight forward with my requirements and with a quick conversation or two with his manager and agreement on my end we were writing up the sales contract. All while doing this, Tony took the time to get to know my wife and I and shared stories about his own family. The finance manager we worked with was Jason Moore. We didn't spend a ton of time with him but he did a great job, got us through all of our paperwork quickly and we weren't pressured into any add on products like we've experienced at other dealerships. At the very end, Tony made sure to explain every last feature as we were doing our final wrap up and even offered some great suggestions on coming back for more information on the cars and to not forget to take advantage of their free car washes! When we were done, we were totally content with the process. Will definitely go back to Tony and the Dean Team Subaru folks for our next vehicle. More

Easy Peasy Carl and the entire team made our purchase super easy. Every team member we saw was willing to answer all of our questions. There was no pressure and Carl and the entire team made our purchase super easy. Every team member we saw was willing to answer all of our questions. There was no pressure and no back and forth waiting game with the sales manager. They gave me numbers, I made an offer, they accepted and we signed paperwork. I even coerced Jason into getting me a super awesome Subaru travel mug that I proudly carry everywhere with me as promised! More

Great service - straight forward negotiations Jason was great to work with on my purchase of a used car. We drive 6 cars before picking our Pilot. No pressure environment - looking to help us fi Jason was great to work with on my purchase of a used car. We drive 6 cars before picking our Pilot. No pressure environment - looking to help us find the right fit More

Absolutely amazing!!! This was my second time buying from VW Ballwin, and for the second time I have been blown away by the amazing customer service. Richard Gotsch sold me This was my second time buying from VW Ballwin, and for the second time I have been blown away by the amazing customer service. Richard Gotsch sold me my first Beetle and made the experience fantastic and easy! When I was in the market from a new beetle I knew I had to go back to VW Ballwin and see Richard. Once again he was extremely helpful and with the help of Jason, in financing, the process was simple, wonderful, and even fun! 10 out of 10 would recommend!!! More

Best car buying experience ever! Purchasing a car from the Dean Team and salesman, Tony Wright, was actually a pleasurable experience. Tony treated us with respect and was very knowle Purchasing a car from the Dean Team and salesman, Tony Wright, was actually a pleasurable experience. Tony treated us with respect and was very knowledgeable. We got a great deal on exactly the car we wanted without playing the usual car-buying games. More

Fabulous Sevice Richard was fabulous to work with and was very knowledgeable in regards to VW Jettas. I chose to purchase a 2018 VW Jetta, which has been one of the Richard was fabulous to work with and was very knowledgeable in regards to VW Jettas. I chose to purchase a 2018 VW Jetta, which has been one of the best cars that I have driven! When I need another car, I plan on visiting Richard at The Dean Team in Ballwin! More