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Dean Team Subaru Volkswagen
Ballwin, MO
6,151 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
February 26, 2018
Great Service Ryan Troll and the Dean Team were great to work with! They worked hard to find us the car we wanted and were a pleasure to deal with, no pressure!! Ryan Troll and the Dean Team were great to work with! They worked hard to find us the car we wanted and were a pleasure to deal with, no pressure!! Would definitely recommend Ryan and the Dean Team! More
by zrhodes76
February 25, 2018
Amazing Customer Service! As a first time car buyer, I was pretty anxious about buying a new car. I worked with Carl at Dean Team Subaru and he quickly alleviated all of my ne As a first time car buyer, I was pretty anxious about buying a new car. I worked with Carl at Dean Team Subaru and he quickly alleviated all of my nerves and stress. He was very patient with me as I asked a lot of questions and walked me through every step of the process comfortably. He was never pushy, never tried to sell me something I didn't need. He genuinely cared about giving me the best deal, and I really appreciated that. I got a great deal at the Dean Team on my 2018 Subaru Crosstrek, and definitely wouldn't have gotten that price anywhere else. I highly recommend them for their outstanding and friendly service! More
by megkmac
Employees Worked With
Carl Schaeffer
February 24, 2018
2017 Beetle Purchase This was our 4th Beetle purchased at the Dean Team in Ballwin and we have always been satisfied with our experience. Richard was helpful and provided This was our 4th Beetle purchased at the Dean Team in Ballwin and we have always been satisfied with our experience. Richard was helpful and provided excellent support through out the process. More
by John Stegman
February 23, 2018
The easiest car purchase I’ve ever had :-) Andrew got me in and out in no time. He was able to answer any and every question I had about my purchase. I would highly recommend asking for “Andrew Andrew got me in and out in no time. He was able to answer any and every question I had about my purchase. I would highly recommend asking for “Andrew” if you goto Dean Team Suburu. More
by Itsfreetobehappy
Employees Worked With
February 22, 2018
Best experience!! Had a wonderful experience. Started with a friendly email. No pressure. Made the deal online. Walked in to such a friendly welcome. Couldn’t say Had a wonderful experience. Started with a friendly email. No pressure. Made the deal online. Walked in to such a friendly welcome. Couldn’t say enough good things about every person we met. This will be the place I stay to get my vehicles! Thank you for finally making buying a car a pleasant experience! More
by Volkswagen123
Employees Worked With
Scott Roberts, Dustin Westhoff, Ryan Troll
February 20, 2018
Outstanding We live in Memphis and we’re visiting our daughter in St Louis. Planned on just inquiring and test driving an Atlas but drove away with a new car !! We live in Memphis and we’re visiting our daughter in St Louis. Planned on just inquiring and test driving an Atlas but drove away with a new car !! Outstanding service and personal touch from the minute we entered the dealership. Richard Gotsch treated us like family and was honest and thorough. Thanks, Sue Baytos More
by Suzy
February 19, 2018
Drew knows his stuff!! There are not enough awesome things I can say about Drew. He took the time to work with me (three separate dealership visits) on what was available on There are not enough awesome things I can say about Drew. He took the time to work with me (three separate dealership visits) on what was available on the lot and what I would be able to order. I know I spent a lot of his time but felt like he was making sure that I was as informed as I could be to the most comfortable with my auto purchase. Now I am the proud owner of a brand new car that is well within my price range and don't feel like I was taken advantage of by the dealership. I'll be sending everyone to Drew and the Dean Team dealership! More
by Scoobtube007
February 17, 2018
Another fabulous experience This is my second Volkswagen in 5 1/2 years that I have gotten from this dealership. The entire experience from start to finish was impeccable. They This is my second Volkswagen in 5 1/2 years that I have gotten from this dealership. The entire experience from start to finish was impeccable. They work so hard to make everything work to fit our needs. I can honestly say I will not be going anywhere else but here to buy another car. More
by Dana Green
February 17, 2018
New purchase Ryan and everyone that we dealt with at the dealership were excellent, Ryan was very knowledgeable on the make and model that we were looking at. It w Ryan and everyone that we dealt with at the dealership were excellent, Ryan was very knowledgeable on the make and model that we were looking at. It was well worth the drive we had to make very satisfied with our purchase. More
by Rhp5
February 15, 2018
Great Experience Everything was easy and hassle free. Dean Team made my first car purchase an enjoyable experience. If you ever have any questions about a GTI, call Ma Everything was easy and hassle free. Dean Team made my first car purchase an enjoyable experience. If you ever have any questions about a GTI, call Matt, he knows his stuff. More
by CStrauss
Employees Worked With
Scott Roberts, Matt Hampton
