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Dean Team Subaru Volkswagen
Ballwin, MO
6,151 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
July 16, 2018
Fantastic auto purchasing experience I recently purchased a Crosstrek from Tony at Dean Team Subaru. Tony was knowledgeable and a pleasure to work with during final negotiations. This is I recently purchased a Crosstrek from Tony at Dean Team Subaru. Tony was knowledgeable and a pleasure to work with during final negotiations. This is the 4th vehicle I've purchased from this dealership and will definitely do business with them again. More
by Ben J.
Employees Worked With
Dustin Westhoff, Tony Wright
July 16, 2018
We were only looking My wife and I went in to look at possibly trading my truck in for a Subaru Forester. Andrew was very helpful walking us through each step and getting My wife and I went in to look at possibly trading my truck in for a Subaru Forester. Andrew was very helpful walking us through each step and getting us exactly what we wanted. We got a great deal and went from looking to buying very quickly. He was honest with us and worked for us to get the best deal. In the middle of trying to wrangle all the paperwork together my wife had a question on price discrepancies that she noticed on an ad vs what we were paying. Andrew stopped what he was doing and gave my wife his full attention as he explained the difference in numbers. Andrew made the process as quick and painless as possible while making sure to answer all of our questions. I plan on holding on to my Subaru for a long time, but when I'm ready for something else Andrew and Dean Team will be my first stop. Dustin was knowledgeable on the details of the paperwork we were filling out. He answered all of our questions and we were able to get through the paperwork quickly. More
by Zack G
July 14, 2018
buying a used vehicle All went well, Wes was very helpful; if he did not know the answer about the vehicle he made a few phone calls and all questions were answered. All went well, Wes was very helpful; if he did not know the answer about the vehicle he made a few phone calls and all questions were answered. More
by Randall
Employees Worked With
July 13, 2018
No pressure sale No sales pressure, easy to deal with, very friendly. Financing to a bit long, other than that enjoyable experience. Would gladly buy from them again. No sales pressure, easy to deal with, very friendly. Financing to a bit long, other than that enjoyable experience. Would gladly buy from them again. More
by Andy
Employees Worked With
July 11, 2018
Dick Dean's Adam Smith Great non-pressured/education experience. Adam took all the time necessary to work with us and answer our questions. Smooth Process. Thank you very Great non-pressured/education experience. Adam took all the time necessary to work with us and answer our questions. Smooth Process. Thank you very much. More
by David Buyer
Employees Worked With
Dustin Westhoff, Adam Smith
July 11, 2018
They’re Great Everyone was professional and helpful. Went above and beyond to get us the car we wanted. Our sales person was new and if he didn’t know the answer to Everyone was professional and helpful. Went above and beyond to get us the car we wanted. Our sales person was new and if he didn’t know the answer to a question we had he wouldn’t give us a run around he went and got the answer, something we really appreciated. We purchased a Subaru Outback More
by Ladysandi
July 11, 2018
Simple, honest, and hassle free vehicle purchase experience John was friendly and patient as we considered the CrossTrek, Forester, and Outback. He answered our questions and took us on a test drive. Several John was friendly and patient as we considered the CrossTrek, Forester, and Outback. He answered our questions and took us on a test drive. Several weeks later I returned after deciding to purchase the Outback. He was straight forward and low pressure when presenting the dealer's offer. Having previously reviewed various auto pricing websites I knew his offer was good and there was no need to look at other dealers. Overall it was a very pleasant experience. More
by OldGuy
July 10, 2018
Service Call is a breeze This dealership, particularly the service manger, Eric Harrellson, was especially helpful in my recent service visit for routine vehicle maintenance.. This dealership, particularly the service manger, Eric Harrellson, was especially helpful in my recent service visit for routine vehicle maintenance.. I look forward to future service appointments that run as smooth. More
by T8
Employees Worked With
July 10, 2018
Best car buying experience I have ever had! Dean Team ranks number one for the buying experience in my book. They got me the exact car that I wanted at the price I wanted to pay. Best of all, I Dean Team ranks number one for the buying experience in my book. They got me the exact car that I wanted at the price I wanted to pay. Best of all, I was in and out of there with my new car without spending hours at the dealership. Big kudos to our salesman, Tony. He was patient and considerate of our timeline, and thoroughly answered all our questions. Great job, Dean Team. We love our new Outback! More
by Rosi
Employees Worked With
Dustin Westhoff, Tony Wright
July 09, 2018
Great dealership. Every person we talked with at this dealership was friendly, knowledgable and customer focused. After visiting other dealerships in our car search, D Every person we talked with at this dealership was friendly, knowledgable and customer focused. After visiting other dealerships in our car search, Dean Team Subaru stood out from the competition. More
by First time Subaru owner
