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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,443 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,443 reviews

September 25, 2019

Camaro SS I worked with Frankie on purchasing my Camaro. The whole process went very well and his team took care of everything in a very efficient manner. Frank More

by JH72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Sep 25, 2019 -

Dean Team Subaru Volkswagen responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 25, 2019

Chris was a pleasure to work with Chris made the transaction process smooth from beginning to end. He made sure that I understood everything new (to me) about the car's tech before I More

by Wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Sep 26, 2019 -

Dean Team Subaru Volkswagen responded

Wendy, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! Safe travels!

September 25, 2019

Fast, Friendly, and Fantastic I reached out to the dealership months ago about the 2020 models. JD was super professional and gave me all the information I needed. He kept me in th More

by coreymmeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, J.D. Daugherty
Sep 26, 2019 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

September 25, 2019

Such a pleasure to buy from! This was the easiest transaction from beginning to end. I test drove the car I wanted and decided on the color and model and they found it for me and More

by New VW driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Ryan Troll, Steve Weissgerber
Sep 26, 2019 -

Dean Team Subaru Volkswagen responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

September 25, 2019

Love my new Baby... Forester Sport Proud new owner of a Ice Silver Forester Sport. Weighing in at 3,531 lbs, 182.1” long 182 Hp Uncle Chris and all the boys at Dean Team were very More

by Foresterthruthetrees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark McNulty, Christopher Smith (#subarusmith), Frankie Jones
Sep 26, 2019 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

September 24, 2019

Cura Personalis Paul Biermann provided a great buying experience. My wife and I truly appreciate the NO pressure approach. Paul located our Crosstrek and had it on More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.D. Daugherty
Sep 24, 2019 -

Dean Team Subaru Volkswagen responded

Hi Steven! Thank you for your great review and for choosing Dean Team. We're glad Paul and JD were able to provide you with a positive experience! We hope to see you again in the future. Please let us know if you need anything else.

September 24, 2019

Great Customer service Begining to End Paul Biermann was a great salesman that made my buying experience a great one. He was motivated to help me get the car I wanted and ensured everythin More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Dean Team Subaru Volkswagen responded

Hi David! Thank you for your great review. Congratulations on your vehicle! We look forward to being of service to you again in the future.

September 23, 2019

Purchase of a Ubaru Ascent JD Daugherty was awesome. He was very knowledgeable and was very efficient in getting everything moving on the purchase of my new car. I would recom More

by Cwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
Sep 24, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your positive review! We're glad JD was able to provide you with a positive car buying experience. Congratulations on your new Subaru!

September 22, 2019

New Crosstrek We came to the Dean Team because the other dealers didn’t have a Crosstrek Limited for us to look at. Jim showed us one unfortunately it was already s More

by MAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Simpson
Sep 23, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new Crosstrek! We're glad Jim was able to provide you with a positive experience! Please let us know if there's anything else we can do for you.

September 20, 2019

Easy Car Purchase Everything went fast and easy. Salesman was great to work with. Only problem was that we were told SUV would be thoroughly cleaned inside and out and More

by Makita Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Dierman, Jason Moores
Sep 20, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

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