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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,441 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,441 reviews

October 21, 2019

Review on Richard Gotsch Richard did a great job on helping me buy my first car. He made the process very simple and got me exactly the model and color that I wanted. The proc More

by Madison Judge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch
Oct 22, 2019 -

Dean Team Subaru Volkswagen responded

Thanks for your review, Madison! Congratulations on your first car purchase! We're glad Richard was able to provide you with a positive experience!

Oct 23, 2019 -

Dean Team Subaru Volkswagen responded

Madison, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2019

Helpful, courteous and professional This is the third car I lease from this dealership. Richard was exceptionally helpful in locating the car I wanted. When I picked up my new car he was More

by C.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Shaffer, Richard Gotsch
Oct 22, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your positive review and your continued business! We're glad our staff has been able to provide you with great experiences!

Oct 23, 2019 -

Dean Team Subaru Volkswagen responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help. Take care.

October 16, 2019

Great Experience! We are extremely happy with our experience buying our new car. Christopher Smith was awesome to work with. He is great person that was always very f More

by benjaminyarnall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Oct 16, 2019 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, Benjamin! We're so glad Chris was able to provide you with a positive car buying experience and that you love your new Subaru! Please let us know if there's anything else we can help with! We hope to be of service to you next time you're in the market.

October 16, 2019

PLEASANT AND PROFESSIONAL Mr. Little was friendly, knowledegable and took the time to understand the customer's needs. We looked at a number of cars at different dealerships a More

by John + Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Little
Oct 18, 2019 -

Dean Team Subaru Volkswagen responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2019

excellent Adam Smith was very professional and personal. He explained everything about the Ascent in detail and was very helpful with all the paperwork. I wou More

by b. burckhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith
Oct 16, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, Bill! We're glad Adam was able to provide you with a positive car buying experience! Congratulations on your new Ascent, let us know if you need anything!!

October 15, 2019

Easy Car Buy This dealership had been our preferred for two other vehicles, so it was an easy choice to return for our third car. We are still pleased with it. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
Oct 16, 2019 -

Dean Team Subaru Volkswagen responded

Hi Karen! Thank you for your review and continued business! We're glad J.D. was able to provide you with a positive experience!

October 14, 2019

Easy and painless Quick, easy and painless. Thanks Dean Team! We love our new VW. This is our 4th VW and the Dean Team Ballwin team was a pleasure to work to do busin More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch, Rocco Moore
Oct 14, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review and for your continued business! We're glad our team has been able to provide you with positive car buying experiences!

October 14, 2019

Blessings can come in threes :) My story in 99 words or less... was shopping for a used car for my daughter. Had pulled some online cars to look at. Accidentally pulled into the wr More

by Happy Momma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Frankie Jones
Oct 14, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on the VW! We're glad Frankie and Carl were able to provide you and your daughter with a positive experience and could get you your first choice vehicle! We hope to be of service to you again in the future!

October 13, 2019

Great Experience Richard Gotsch was fantastic! He answered all of our questions, showed us numerous options and has been helpful throughout the entire process. I highl More

by Akrechel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Richard Gotsch
Oct 14, 2019 -

Dean Team Subaru Volkswagen responded

Congratulations on your new VW! Thank you for your great review. We're glad Richard was able to provide you with a positive car buying experience! We hope to be of service to you again in the future.

October 12, 2019

Best dealership! I was fortunate to have Myles as my salesman! He helped me find the car I was looking for and provided an overall great experience. More

by Hayley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Dean Team Subaru Volkswagen responded

Hayley, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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