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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,441 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,441 reviews

November 06, 2019

Needed a new car Worked with honest, straightforward, low pressure salesman. Would recommend this dealership to anyone wanting a positive purchasing experience, who u More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch
Nov 06, 2019 -

Dean Team Subaru Volkswagen responded

Hi Patty! Thank you for your great review. We're glad Richard was able to provide you with a positive car buying experience! Congratulations on your new VW!

November 05, 2019

Quick and easy with great service Visited the Dean Team to lease a new VW. Told Richard what we were looking for and what we were willing to pay. Within 2 hours were driving away in More

by JulieOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Richard Gotsch
Nov 05, 2019 -

Dean Team Subaru Volkswagen responded

Hi Julie! Thank you for your great review. We're glad to hear that Richard was able to help you find exactly what you were looking for, and quickly! We look forward to working with you again when your lease is up!

November 05, 2019

Easy, Streamlined, and Low Pressure I can't believe how easy the whole process was!!!! We arrived on the lot on a Saturday to test drive an Atlas. Met with Jim Happe who very quickly g More

by Jim Haefner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch, Jim Happe
Nov 05, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, Jim! We're glad Jim was able to get you exactly what you were looking for and that Jim and Richard were able to share their knowledge with you on the Atlas technology! We hope to see you again the next time you're in the market!

November 04, 2019

Adam Smith Can I adopt Adam Smith? He was great from beginning to end, explained functionality of car, answered all our questions just a great person to work wi More

by Satisfied Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Adam Smith
Nov 04, 2019 -

Dean Team Subaru Volkswagen responded

Love it! Thank you for choosing Dean Team! We're glad Adam was able to provide you with a positive car buying experience! We can't promise he's available for adoption but he can definitely help you get into your next vehicle the next time you're in the market!

November 04, 2019

Pete is the best car sales associate I have ever worked with. From start to finish, the whole experience was 100% satisfactory. I don't know much about cars, and he answered all of my questions without bei More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ostlund
Nov 05, 2019 -

Dean Team Subaru Volkswagen responded

Hi Christine! Thank you so much for your great review. We are so glad to hear that Pete was able to provide you with a positive car buying experience! Congratulations on your new Subaru! We appreciate you sharing your experience with others in the market. Happy customers are our best asset!

November 03, 2019

New vehicle purchase The staff made our new vehicle purchase experience seem simple and stress free. They were knowledgeable and made sure we had a basic understanding of More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Richard Gotsch, Jim Simpson
Nov 04, 2019 -

Dean Team Subaru Volkswagen responded

Debbie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 03, 2019

Great experience!! Chris Smith worked with us 5 months ago and We ended up deciding to get the new 2020 Outback when it came out. Chris answered question for us over tho More

by onyx423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Christopher Smith (#subarusmith)
Nov 04, 2019 -

Dean Team Subaru Volkswagen responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 03, 2019

John & the entire Dean Team made my pre-owned (new to me) car purchase easy! I can not recommend them enough to anybody looking for a new or used (pre-loved) Subaru! Thanks again John. More

by Jgcasey2
Recommend Dealer
Yes
Employees Worked With
Mark McNulty, John Biermann
Nov 04, 2019 -

Dean Team Subaru Volkswagen responded

Jgcasey2, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2019

Waisted time at 3 dealerships before Dean Team, with one of them being where we purchased our '15 Forester. Adam and his sales manager were great to work with, definitely customer- focused. Very helpful in More

by Steve
Recommend Dealer
Yes
Employees Worked With
Adam Smith
Nov 04, 2019 -

Dean Team Subaru Volkswagen responded

Steve, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2019

Great car purchase experience I had to buy a new car rapidly. The process couldn’t have been more well managed than Pete made it at Dean Team Subaru. Straightforward explanations, More

by FrmL2001
Recommend Dealer
Yes
Employees Worked With
Pete Ostlund
Nov 04, 2019 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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