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Dean Team Subaru Volkswagen
Ballwin, MO
6,422 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,422 reviews
January 03, 2020
We just bought an outback here from Henry Puliusz. He did an excellent job. He was very knowledgeable about the product and very helpful. It was very pleasant experience an excellent job. He was very knowledgeable about the product and very helpful. It was very pleasant experience More
by Afewwinks2
Employees Worked With
Henry Puliusz
January 03, 2020
In and out in less than two hours. Amazing sales and management team. However, the finance individual that assisted me should not be in customer service. management team. However, the finance individual that assisted me should not be in customer service. More
by Kappy
January 03, 2020
Friendly & Helpful Mr. Gotsch was very patient, friendly, and helpful in my experience at Dean Team Volkswagen - Ballwin. He thoroughly explained everything and was bore Mr. Gotsch was very patient, friendly, and helpful in my experience at Dean Team Volkswagen - Ballwin. He thoroughly explained everything and was bore none of the stereotypical traits of a pushy salesperson. It was a pleasant exchange, and I would recommend anyone to him! More
by jkeithley
Employees Worked With
Carl Schaeffer, Richard Gotsch
January 02, 2020
Very Helpful and Easy It was a good experience, a very friendly, honest, and knowledgable staff. I knew I was getting a fair deal on a great product. It was a quick and eas It was a good experience, a very friendly, honest, and knowledgable staff. I knew I was getting a fair deal on a great product. It was a quick and easy experience given how busy they were. More
by Nick
Employees Worked With
J.D. Daugherty
January 01, 2020
Jim Happe& Carl Schaeffer gave me the best experience I’ve ever had! I cannot recommend enough, an amazing car buying experience! I had a terrible experience at Dean Team Kirkwood and those two made up f I’ve ever had! I cannot recommend enough, an amazing car buying experience! I had a terrible experience at Dean Team Kirkwood and those two made up for it and then some! I walked out smiling and never felt pressured. I will recommend those 2 to everyone i know that is looking to buy a new car! More
by abbey.e.andres
Employees Worked With
Carl Schaeffer, Jim Happe
December 31, 2019
excellent service I just purchased a Jetta VW for the second time from Dean Team on Manchester Rd. Paul Biermann was my sales agent. He is a true gentleman and a tr I just purchased a Jetta VW for the second time from Dean Team on Manchester Rd. Paul Biermann was my sales agent. He is a true gentleman and a true professional. He did a great job finalizing the deal and he was with me till the very last second we pulled the car out of the lot. Great Job Paul. Great Job Dean Team More
by Masoud
Employees Worked With
December 31, 2019
The Subaru Dean team honored my proposal and were pleasant during my purchase. Looking forward to a more in depth tutorial on the car and the free car washes pleasant during my purchase. Looking forward to a more in depth tutorial on the car and the free car washes More
by Jon Nowotny
December 31, 2019
I am one who hates buying a vehicle. My experience with the entire team at Dean Team was fantastic. I highly recommend them and will come back. the entire team at Dean Team was fantastic. I highly recommend them and will come back. More
by disaster363
December 30, 2019
Andrew thank you for making my first new car purchase in a long, long time so easy and actually fun . I have always loved Subaru vehicles but had never purchased one . Thanks to you and Jason for making m a long, long time so easy and actually fun . I have always loved Subaru vehicles but had never purchased one . Thanks to you and Jason for making my car dreams come true . More
by Kwelch
December 30, 2019
Very responsive, cordial, and accommodating. I do wish they had removed all of the personal preset programming from the previous ownee. With everything being electronic, it makes it just that much harder they had removed all of the personal preset programming from the previous ownee. With everything being electronic, it makes it just that much harder to set up our preferences. We're new to Subaru and definitely need a coach with the car! More
by Kay
