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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,422 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,422 reviews

January 15, 2020

I wanted to thank you for making the purchase of my new Subaru Forester sport a smooth and pleasurable experience. I came with the intention to test drive the Crosstrek and glad I took John’s advise to t More

by Dorit.golan
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Puliusz
Jan 15, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review! We're glad to hear John was able to provide you with a positive car buying experience and that you're loving your new car! Welcome to the Subaru family.

January 14, 2020

Outstanding Christopher Smith did an outstanding job of getting the car I wanted. He was very patient and answered all of my questions. He made sure that I u More

by khill326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Jan 15, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review! We're so glad to hear that Christopher was able to provide you with a positive car buying experience and took the time to share your options with you! Enjoy your new Subaru!

January 13, 2020

No Complaints First new car in 17+ years. Ready for something safe and comfortable for long road trips, a pleasure of retirement. We believe the 2020 Outback Limite More

by DianneG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith), Jim Simpson
Jan 14, 2020 -

Dean Team Subaru Volkswagen responded

Hi Dianne! Thank you for your great review. We're so glad to hear that our team was able to provide you with a positive car buying experience. Enjoy that new car smell and your Outback!

January 12, 2020

Proffessional Mr Daugherty is an asset to the Dean Team staff. He is very knowledgeable on the Subaru forester and made my choice very easy. I got exceptional serv More

by Tippyyippy1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
Jan 14, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're so glad to hear that JD was able to provide you with a positive car buying experience. Enjoy your new Forester.

January 09, 2020

Made it very easy to buy a car Henry was very friendly and was willing to make things happen. He pushed to get the car ready so I could test drive it and then we worked quickly, wi More

by Drlskl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Puliusz
Jan 10, 2020 -

Dean Team Subaru Volkswagen responded

Thank you, Drlskl! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2020

Russ was a great sales guy. His low pressure high attention sales technique was exactly what I was looking for. I purchase a car every year and it never goes quite as smooth as it did with Russ. If y More

by stevenle
Recommend Dealer
Yes
Employees Worked With
Russ Little
Jan 14, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review! We're so glad to hear that Russ was able to provide you with a positive car buying experience. We hope to see you again next time you're in the market.

January 08, 2020

Very easy and professional I worked with Richard Gotsch on the sales end. He explained everything about the sales process so that I understood it very well. He was able to work More

by joatmon53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Gotsch
Jan 09, 2020 -

Dean Team Subaru Volkswagen responded

Joatmon53, we're happy you found our staff to be so supportive during your experience here at Dean Team Subaru. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2020

The Dean Team I was very pleased with the professional, helpful, and kind service I received when purchasing my new Subaru. I couldn't ask for a better salesman. More

by Peanick9320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ostlund, Michael "Hershey" Harmon
Jan 07, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your review! We're glad to hear that Mike was able to provide you with a positive car buying experience. Enjoy your new Subaru!

January 07, 2020

No pressure Jim Simpson did a good job explaining the features and why Subaru is unique. There was no pressure to make a sale or rush to a decision. A very good More

by mfmccarthy99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Simpson
Jan 07, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your review! We're glad to hear that Jim was able to provide you with a positive car buying experience. Enjoy your new Subaru and all of its' features!

January 07, 2020

Thanks I bought a pre-owned passat. Dean Team is professional. Paul Biermann is friendly, honest, professional, practical and solution oriented. I am happ More

by mbarissaner
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Dean Team Subaru Volkswagen responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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