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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,421 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,421 reviews

February 08, 2020

Trade and Purchase Adam Smith and Dean Team Subaru Volkswagen in Ballwin were great to work with! We've purchased two Subaru CrossTrek's from Adam and Dean Team. Both tr More

by Jerry F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Smith
Feb 10, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, Sally and Jerry! We're glad to hear that Adam was able to provide you with another positive experience! Enjoy your new Crosstrek!

February 08, 2020

Greg was very friendly and easy to deal with. No high pressure sales tactics, just honest negotiating. Greg was very accommodating and I would highly recommend him if you’re interested in purchasing a ca More

by 4weston
Recommend Dealer
Yes
Employees Worked With
Chase Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Greg Gallegos
Feb 10, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

February 07, 2020

Had a really great experience leasing a Jetta. The staff was very friendly and knowledgeable. I was referred to Sales by Paul Fix and was helped right away. More

by Barb Gilbert
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. McNulty (finance person) was very nice and helpful. , Carl Schaeffer, Jim Happe
Feb 10, 2020 -

Dean Team Subaru Volkswagen responded

Barb, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dean Team Subaru!

February 06, 2020

Very through, and patient with all my naive questions I have been there to buy a Subaru Ascent, by trading my old Toyota Camry. The Sales person (Henry) was very through, and patient with all my naive que More

by sumit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Puliusz
Feb 10, 2020 -

Dean Team Subaru Volkswagen responded

Sumit, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

February 06, 2020

2IMPREZA This is my second purchase of a Impreza Sport within the last 14 months and my 3rd purchase from Dean Team Subaru within the past year and a half. I More

by 2IMPREZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith
Feb 10, 2020 -

Dean Team Subaru Volkswagen responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 05, 2020

Real People I was rear ended and my car was deemed totaled. So I forcefully had to buy a new car very quickly before we no longer had a rental car at our disposal More

by sehart13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wright, Mark McNulty
Feb 07, 2020 -

Dean Team Subaru Volkswagen responded

We are glad to hear Tony and our team were so helpful during your car shopping experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

February 05, 2020

We enjoyed working with Christopher Smith on the purchase of our new 2020 Subaru Crosstrek. We never felt pressured. We appreciated all the time he gave us to help make the right decision. More

by AmmaK
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Feb 07, 2020 -

Dean Team Subaru Volkswagen responded

Hi, we are very happy Christopher could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

February 04, 2020

easiest car purchase ever My husband and I were in search for a new car and decided on the Volkswagen Atlas. We were at another dealership in St. Louis that treated us like we More

by Tammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Jim Happe
Feb 04, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, Tammy! We're so glad to hear that Jim and Carl were able to provide you with a positive car buying experience. We know you'll enjoy your new Atlas!

February 04, 2020

Great Sales Team Our Sales person J.D. Daugherty was really great to work with. He was very knowledgeable about the Crosstrek right from the start to the time we drov More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Iwata, J.D. Daugherty
Feb 05, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, Sue! We're so glad to hear JD was able to provide you with a positive car buying experience. Thank you also for your feedback regarding your trade in value - we will take that into consideration moving forward. Enjoy your new Crosstrek!

Feb 06, 2020 -

Dean Team Subaru Volkswagen responded

Sue, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

February 04, 2020

Listen,.. This guy Jim Fix made me feel super comfortable, took care of me, and was extremely personable. I will not take my car anywhere else!! More

by trojanman1983
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review! We're glad to hear you had a positive experience with our Service Department.

Feb 06, 2020 -

Dean Team Subaru Volkswagen responded

Hello, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know. Take care.

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