Dean Team Subaru Volkswagen

The Dean Team Subaru Volkswagen of Ballwin dealership was clean, the temperature was comfortable, and the staff was friendly. clean, the temperature was comfortable, and the staff was friendly. More

I bought a new car and Dean Team could not have made the process any easier. I was a first time car buyer and they seamlessly helped me through every step. Sam was the best sales person I could of asked for process any easier. I was a first time car buyer and they seamlessly helped me through every step. Sam was the best sales person I could of asked for and Jason, the general manager, was great too. Everyone was respectful, kind, and very straightforward. I felt taken care of and felt as if I was a priority to them even though I defiantly wasn't the only person buying a car that day. They are the best! More

When I needed service on my 2016 Outback, after going to another Subaru dealer and getting the run around and a cost estimate on a repair that I thought should had been covered by Subaru I drove the extra m another Subaru dealer and getting the run around and a cost estimate on a repair that I thought should had been covered by Subaru I drove the extra miles to the Dean Team Dealership. My car was repaired, the part and labor was covered. The service person gave my wife and I, a car to go to Costco while they made the repair. I told my wife if we ever buy a new Subaru, we will buy it from the Dean Team. My new 2024 Outback Limited was bought from you people. More

Shawn Nethercott was our salesperson who was very knowledgeable, helpful, professional with our purchase. We appreciate doing business with Shawn. knowledgeable, helpful, professional with our purchase. We appreciate doing business with Shawn. More

Spectacular experience. The overall approach was relatively painless, Sam Goevert made it pleasant, and it was even fairly quick. They managed to pull a dealer trade for the The overall approach was relatively painless, Sam Goevert made it pleasant, and it was even fairly quick. They managed to pull a dealer trade for the exact car we wanted, got it here quickly, and gave us a price within $200 of another dealer's offer for a car with some compromises. They were also very upfront on what they could NOT do for us, which added to the sense of transparency. More

Shawn, our sales representative, respectfully and professionally walked us through every step of the car buying process. At no point did we feel pressured to buy. He was eager to see that our needs w professionally walked us through every step of the car buying process. At no point did we feel pressured to buy. He was eager to see that our needs were met. More

Joel was great and helped us get the right model/color that we wanted. He stayed in communication via text constantly providing update on where our car was and had most of then paperwork ready to go on th that we wanted. He stayed in communication via text constantly providing update on where our car was and had most of then paperwork ready to go on the day of delivery. Except for some waiting minutes the process was swift. More

Ed was such a pleasure to work with! Listened to my needs and price point and even suggested a test drive on a vehicle that wasn't on my short list... well that's what I ended up with. E Listened to my needs and price point and even suggested a test drive on a vehicle that wasn't on my short list... well that's what I ended up with. Ed helped me find the right model/color that I wanted. He stayed in communication via text constantly providing update on where the car to arrive at the dealership. An overall great experience. Ask for Ed. No... really. More

Ed has lived up to my full expectations! From the beginning of the interaction through the very end with our new car, Ed has been phenomenal! Will certainly buy from him again in the future From the beginning of the interaction through the very end with our new car, Ed has been phenomenal! Will certainly buy from him again in the future! More

This has been our second purchase from this dealership and second great experience. We drove an extra hour and a half to work with this team! Highly recommend our salesman Joel Hayes. Courteous with great and second great experience. We drove an extra hour and a half to work with this team! Highly recommend our salesman Joel Hayes. Courteous with great communication skills, not to mention a great knowledge of the vehicles themselves. He went the extra mile to find the model and color choice I was looking for. We’ll stay loyal to this dealership! More