Dean Honda

Everyone was curtious and professional. I dropped off the vehicle for service and came back. Worked out great. Love Dean Honda. This is our first Honda and it has been great so far. I dropped off the vehicle for service and came back. Worked out great. Love Dean Honda. This is our first Honda and it has been great so far. More

Safety recall and oil change When entered service deparemt was greeted by Larry Hill and was very polite and greeted me with a lie and asked how he could help me. When entered service deparemt was greeted by Larry Hill and was very polite and greeted me with a lie and asked how he could help me. More

Kelsey should Learn Manners I was looking for a new Honda Accord and I thought I'd get some Internet quotes before making my section of the dealerships I wanted to go to. I email I was looking for a new Honda Accord and I thought I'd get some Internet quotes before making my section of the dealerships I wanted to go to. I emailed the internet sales manager Kelsey Brazell and received a quote that was higher then any of the others dealerships. I replied back with what I was getting from the other places, and the email I got from her was that she couldn't match the price aka "I dont want to work with you" and "Good Luck Finding a Car That Price". I dont know if she is new to the car game or just Naive but to say you don't want my business pretty much, and in a laughing fashion say good luck isnt the way you handle customers. I never again will look at Dean Honda when I buy more cars down the road. More

One Tire - 5 hours Made an appointment for a tire replacement on a Monday for the upcoming Friday - on Wednesday called to be sure they had the tire I needed and got th Made an appointment for a tire replacement on a Monday for the upcoming Friday - on Wednesday called to be sure they had the tire I needed and got the price---- on Friday dropped off the car and asked them to check all of the tires (due to extreme potholes on all local roads). Said I had other things to do and would be back - they said they'd call me. Never got a phone call. Went back 4 1/2 hrs later and they said they didn't have the tire and went out to get one. 4 1/2 hrs later? And they didn't call me to tell me this from the drop off at 10:30 a.m. until I came back? When they got the tire it took about 15 minutes - slapdash - cost more than I expected since I was told a price over the phone on Wednesday (not an official estimate just told over the phone what the tire and balancing costs). And they didn't check all tires as I had requested nor did they perform their whatever it is 40 point check of all vehicles. Will never go back. It took 5 hrs for one tire to be replaced. Cost more than expected. No phone call. Slapdash attention to the job. More

It was great working with Greg. He was very friendly, sociably, and easy to work with. I highly recommend working with him, as he did not pressure me into buying anything, really willing to work with the sociably, and easy to work with. I highly recommend working with him, as he did not pressure me into buying anything, really willing to work with the numbers as much as possible, and although I did not make a purchase here, he was still friendly throughout and did not have a bad attitude or was not mean when I was in the process of leaving with no purchase. The car I was looking at was at a great price, below KBB value, however, I didn't purchase because it was still more than I was willing to pay. I probably spent about 2 and half hours with Greg, and still, the whole time, he was very patient and kind. He was a real down to earth person. More

My car was in for inspection. Justine explained thoroughly that my vehicle passed but I was going to need new tires shortly. She aided in recommending a specific tire and applied my discount. I app thoroughly that my vehicle passed but I was going to need new tires shortly. She aided in recommending a specific tire and applied my discount. I appreciated her help so that I could get everything done at once. You also provided a ride so that I could get to work and picked me up after the car was done. The gentleman was very nice. I will be buying my next vehicle from your dealership due to the superior level of service. More

Excellent service department. Every time I bring my car in for servicing it is fixed right and the costs are what the service employee say that will be. I have been going to Dean Honda for 25 years now and in for servicing it is fixed right and the costs are what the service employee say that will be. I have been going to Dean Honda for 25 years now and never had a bad experience. They always treat me right. More

This was an outstanding service experience. The service advisor and technicians were quick and kept me informed. I like the new facility especially dropping the car off inside and meeting the service advi advisor and technicians were quick and kept me informed. I like the new facility especially dropping the car off inside and meeting the service advisor. More

I was taken promptly. The gentleman that handled my service needs was courteous and explained everything. The service was completed in a reasonable time and I was on my way in less than 45 minutes. O service needs was courteous and explained everything. The service was completed in a reasonable time and I was on my way in less than 45 minutes. Overall.....a good experience!!! More

My wife is in hospital from stroke and I needed quick service so I could get to hospital. I was serviced, Inspection and oil change on 2013 Honda Accord in 30 minutes and on my way service so I could get to hospital. I was serviced, Inspection and oil change on 2013 Honda Accord in 30 minutes and on my way More