Dean Honda

Came in for a State Inspection and Emission test. I contacted Amy Mazza for assistance, she was extremely helpful in getting an appointment in the time I needed. contacted Amy Mazza for assistance, she was extremely helpful in getting an appointment in the time I needed. More

My service advisor (Matt), went out of his way to help me on two issues. Problems were separate from why I took vehicle in. Great! me on two issues. Problems were separate from why I took vehicle in. Great! More

I received Friendly service. My vehicle Was completed promptly. No issues or complains about the service department with this visit. I get all of my oil changes done here. promptly. No issues or complains about the service department with this visit. I get all of my oil changes done here. More

Great Service Representative I had a great experience with Dean Honda, and a very nice friendly service rep (Fred). Great guy. Usually service reps are not that friendly. I had a great experience with Dean Honda, and a very nice friendly service rep (Fred). Great guy. Usually service reps are not that friendly. More

Fred was excellent and understanding of me having two small children and helping me to get serviced in a timely manner. He also assisted in my getting a loaner car which was much appreciated. small children and helping me to get serviced in a timely manner. He also assisted in my getting a loaner car which was much appreciated. More

Great experience Super friendly staff. The whole experience from beginning to end was great. Staff took great personal interest in my car issues, and I would recommend Super friendly staff. The whole experience from beginning to end was great. Staff took great personal interest in my car issues, and I would recommend to any and everyone More

Truly Exceptional I came to Dean Honda through the Costco Auto program. At first I hesitated to visit Dean Honda given the distance between where we live in the NorthH I came to Dean Honda through the Costco Auto program. At first I hesitated to visit Dean Honda given the distance between where we live in the NorthHills of Pittsburgh and Dean Honda in the SouthHills of Pittsburgh, and given there are several closer Honda dealers, but it was truly an exceptional experience, especially working with Justine. Justine was friendly, thorough and knowledgeable of the Costco Auto program, my current Honda Accord as well as both 2019 and 2020 Accords, and financing and leasing options. More

Justine was great ! Very helpful and attentive! Great personality , everything was explained to me in detail and the car was gone over with me thoroughly personality , everything was explained to me in detail and the car was gone over with me thoroughly More

Did not need to make an appointment for an oil change or my 10,000 mile check up. I was told this would take “maybe 40 minutes”. I think it took 30! Very quick and courteous treatment! my 10,000 mile check up. I was told this would take “maybe 40 minutes”. I think it took 30! Very quick and courteous treatment! More

Service Pulled in for normal A-1 service. Staff went above and beyond to ready me for winter and explain service needs. Great job. Keep up the good work. Pulled in for normal A-1 service. Staff went above and beyond to ready me for winter and explain service needs. Great job. Keep up the good work. More