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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
342 Reviews

342 Reviews of Deacon Jones Ford Lincoln - Service Center

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August 03, 2021

Excellent service here, Shane has been extremely helpful with all our needs. Great place to buy a vehicle. More

by Jtwelch4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Zack, Jensen
July 30, 2021

Service department got in quick, found my problem fast. Told me how much it would cost, which was reasonable.. I have a sense of belonging with the service department, they always treat with kindness an More

by leekearney784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
July 04, 2021

I have been a customer of the service department for many years. I always get friendly and courteous service. The service writers and the shop foreman are always available for consultation, if I request info More

by rdavis625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mark Hill, Robert Thompson
May 29, 2021

The service was excellent. I know that my truck will get the care it needs when I come in for any kind of services. Will return when services are needed again. More

by Sherry Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 13, 2021

Great service and great service personnel. Service personnel took time to be sure all my needed work was included. All service personnel were very friendly. More

by eellis30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Olivieri Tag # 805
May 06, 2021

Very fast and reliable service - repaired my vehicle on short notice. Personnel are always friendly and supportive, and explain all repairs. Costs are always competitive. More

by lesftrplt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mark Hill
March 29, 2021

I booked my service appointment on-line which was easy and took very little time. Personnel at the dealer were curious and and had already applied my Ford Points to the service call without me asking. More

by payers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the assistant service managers name.
March 26, 2021

Always a pleasure dealing with Jeff Hill.The service Always a pleasure dealing with Jeff Hill. The service department is the best. None better. Robert is wonderful. Knowable and always comes across as More

by Doc Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John mark, Robert and Randy. Give them a raise. They re the heart and soul of you company!!!
March 26, 2021

you can travel from here to mars and not find a better ford dealer than this place. Robert Thompson is the star of the show and deserves a big fat raise. #payhim. More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
March 20, 2021

Took my 2007 Sport Track in for routine service. Also asked that technician the check left rear wheel (roaring) and find the source of a loud rattle when going over bumps. Determined that rear wheel bear More

by CVH26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Alawar, Michael Cooper and Thomas Veronee
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