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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
671 Reviews

671 Reviews of Deacon Jones Ford Lincoln - Service Center

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July 15, 2025

The dealership is Extremely expensive for repair. Over a $200 up charge on OEM parts. More

by Rwolcott404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know
July 15, 2025

Needed my Infinity Q60 inspection, drove in, the guys quickly took care of it! They also keep my 2 Mustang's going strong.!! More

by 6thbadhorsi
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but he is outstanding, excellent, professional!!!
July 11, 2025

No matter the reason for my visit they always fix my issues. I am glad to be dealing with Deacon Jones Ford in Goldsboro. It's my first time dealing with them and I would do it again if the time ever co More

by dvsurvivor53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadly I don't remember names just faces
July 11, 2025

I wish I was informed before service was performed on my vehicle and I was charged. It ended well because the price was not bad. More

by latinabonaparte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
July 11, 2025

Always courteous, prompt and helpful. We love the atmosphere home oil change and tire rotation. We will buy from this dealership again because of the service department. More

by patsymay53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Robert
July 11, 2025

The staff is courteous, professional and very helpful. They make every step of the process seamless More

by andy stovall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Stovall, Frank Olivieri
July 10, 2025

I went in for a diagnostic. They found the problem and fixed it the same day. More

by Kenneth Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. B.
July 10, 2025

What's the point of making appointments? Why even have an option to schedule appointments? More

by TTMILLER27830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
July 10, 2025

Service folks were friendly and helpful over the phone and in person. On actual day of service, all concerns were addressed faster than expected. More

by amanda@kkenc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
July 10, 2025

The general manager was awesome and helping me service my Daycare van. He made sure that my babies could ride in the cool air conditioner for our summer camp program. Thank you More

by Little Warriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
General Manager
1
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